Tesla, Inc
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
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severe Owners of the 2020 Tesla Model Y have filed 9 NHTSA complaints about the visibility at roughly $350 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See visibility across all vehicles →
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Certain Model 3 and Model Y vehicles may be equipped with refrigerant pressure/temperature (P/T) sensors in the heat pump that can fault over time.
full bulletin at NHTSA ↗Some Model Y vehicles equipped with auto-dimming door mirror glass have difficulty adjusting the LH door mirror to extreme vertical angles.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
It's a meaningful issue. 9 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $350.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover visibility issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.