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ProblemsByVinFile / 2021-AUDI-Q5NHTSA data synced 1 day ago
Audi
2021 Audi Q5 problems
The 2021 Audi Q5 has 69 NHTSA owner complaints and 8 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2021 Audi Q5 has 69 NHTSA owner complaints and 8 recalls on file (U.S. federal records, as of August 2026). The most-reported system is electrical at 19 complaints, typically surfacing around 28,600 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
8
Severe
0
Moderate
Should you avoid this 2021 Q5?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 6.4/10 — around the segment average
8 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
Buying a used 2021 Audi Q5? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
electrical — 19 owner reports
· tends to show around 28,600 mi · ~$850 to fix
engine — 10 owner reports
· tends to show around 90,500 mi · ~$3,100 to fix
powertrain — 10 owner reports
· tends to show around 29,500 mi · ~$2,500 to fix
steering — 3 owner reports
· ~$700 to fix
⚠ The one to take seriously: steering is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 8 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.4/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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While driving my 2021 Audi Q5, the vehicle experienced a sudden transmission disengagement without warning. The vehicle behaved as if it had shifted into neutral while in motion. When this occurred, pressing the accelerator produced no response — the engine would not rev and the…
I was driving down a slight hill in 1/2 inch of snow at 5MPH and when I tired to gently brake as I descended the hill, the brake pedal had no resistance and went flat to the floor. I had no brakes. I then tried to steer towards the side of the road and the steering wheel…
The failed component is the gateway module that sits underneath the rear seats below the cup holders. In my case approximately 5 oz of water seeped out of my briefcase via a leaky water bottle and it shut down the gateway module and rendered the car inoperable.. losing all power…
Had a problem with your 2021 Audi Q5?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Fix: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
It's got known weak points. With a reliability score of 6.4 out of 10 based on 69 owner complaints filed with NHTSA, the 2021 Audi Q5 has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2021 Audi Q5?
The 2021 Audi Q5 is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.4/10 — around the segment average; 8 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2021 Audi Q5?
Inspect the electrical first — it's the most-reported issue on this model, with 19 owner complaints filed. Typical failure occurs around 28,600 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2021 Audi Q5 a good used car to buy?
It scores 6.4 out of 10 on our NHTSA-based read of 69 owner complaints. The main thing to watch is electrical. Typical failure occurs around 28,600 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2021 Audi Q5?
Based on NHTSA records, the most-reported issue is electrical, with 19 complaints filed. Typical failure occurs around 28,600 miles. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 28,600 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Audi Q5 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2021 Audi Q5?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 69 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2021/Audi/Q5.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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