ProblemsByVin File / 2023-AUDI-Q5 NHTSA data synced 9 hours ago

2023 · Audi

Audi Q5 problems

Light NHTSA footprint — 27 owner complaints and 1 active recall campaign. Either a clean record or thin data; we'll show what's there.

Reliability score

8.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

Critical

Severe

Moderate

Should you avoid this 2023 Q5?

Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

No systemic severe-failure pattern in the complaint record
Reliability score 8.2/10 — above the segment average
1 recall campaign on file

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 2 categories with 3+ complaints

3 reports · avg $2,500

moderate

Buyer's checklist

Going to look at one? Use the pre-purchase inspection list.

Generated from this 2023 Q5's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.

See the checklist ->

Honest Calculator

Should you buy an extended warranty on this 2023 Q5?

We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.

See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2023 Q5 · electrical Crash

I moved forward and hit this stone and then when I hit the stone. I tried to reverse and I lost control of my car. The car began spinning and I had no control of the car. The car finally crashed on it’ s own. I could not brake or nothing. I was rushed to the emergency room. I…

10/10/2023 · NHTSA ODI #11549236.0 · see electrical pattern →

2023 Q5 · powertrain

While travelling at highway speeds in the passing lane, a warning appeared “Transmission Malfunction! Safely stop vehicle” at which point the vehicle acceleration suddenly stopped. Fortunately despite the heavy and fast traffic I was able to get to the side of the road, but the…

09/29/2025 · NHTSA ODI #11690360.0 · see powertrain pattern →

2023 Q5 · electrical

The digital dash screen system continually disconnects from the phone and will not reconnect. It disconnects during 911 calls. It disconnects when navigation is activated. It is very dangerous to drive a car that does this. I’m sure I paid thousands a dollar for this digital…

09/20/2025 · NHTSA ODI #11688634.0 · see electrical pattern →

2023 Q5 · powertrain

Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing.

09/17/2025 · NHTSA ODI #11687879.0 · see powertrain pattern →

View all 27 owner complaints →

Had a problem with your 2023 Audi Q5? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi

At 80,000 miles

Likely repair cost in next 24 months

Active recalls showing 1 of 1

severe NHTSA 24V898000 November 27, 2024

Volkswagen Group of America, Inc

A high-voltage battery that overheats increases the risk of a fire.

Fix: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.

Common questions

Is the 2023 Audi Q5 reliable?

Mostly yes. With a reliability score of 8.2 out of 10 based on 27 owner complaints filed with NHTSA, the 2023 Audi Q5 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2023 Audi Q5?

On the NHTSA data, the 2023 Audi Q5 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.2/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2023 Audi Q5?

Based on NHTSA records, the most-reported issue is electrical, with 6 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Audi Q5 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2023 Audi Q5?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 27 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 9 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2023/Audi/Q5. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Audi. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.