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ProblemsByVin File / 2021-CADILLAC-CT5 NHTSA data synced 4 days ago
2021 · Cadillac

Cadillac CT5 problems

Light NHTSA footprint — 19 owner complaints. Either a clean record or thin data; we'll show what's there.

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Reliability score
8.6 / 10

Above-average reliability for the segment. Few systemic issues on file.

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Critical
0
Severe
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Moderate
Should you avoid this 2021 CT5?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

Top trouble spots 2 categories with 3+ complaints

electrical
7 reports · avg $850
severe
body
3 reports · avg $1,500
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2021 CT5's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2021 CT5?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2021 CT5 · electrical
Driver Side door handle stops working. Because the door handle operates with a sensor and not a standard pull door handle something is being affected and it will not open door. Causing safety issue and not being able to enter car normally.
2021 CT5 · airbags Crash
There was no indication that the Automatic Braking System, Air Bags and Seatbelts were not working properly. In August 12, 2021, I was in an auto accident where I rear-ended another dodge car. The air bags did not deploy and Onstar was not notified. I believe I hit the…
08/29/2021 · NHTSA ODI #11430956.0
2021 CT5 · powertrain
The contact owns a 2021 Cadillac CT5. The contact stated that while driving approximately 42 MPH – 66 MPH, the vehicle was shaking abnormally. The contact stated that while driving at an undisclosed speed, the vehicle jerked and shuddered while shifting gears. The cause of the…
08/19/2025 · at 48,600 mi · NHTSA ODI #11681668.0
2021 CT5 · electrical
The exterior door handle latch release switch fails to open the door. This issue happened to all 4 exterior doors. The problem starts with intermittently, then progresses to complete failure. Once it fails, the entire door handle needs to be replaced. If all 4 doors fail, the…
View all 19 owner complaints →
Had a problem with your 2021 Cadillac CT5? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
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Common questions

Is the 2021 Cadillac CT5 reliable?

Mostly yes. With a reliability score of 8.6 out of 10 based on 19 owner complaints filed with NHTSA, the 2021 Cadillac CT5 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2021 Cadillac CT5?

On the NHTSA data, the 2021 Cadillac CT5 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.6/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2021 Cadillac CT5?

Based on NHTSA records, the most-reported issue is electrical, with 7 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Cadillac CT5 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2021 Cadillac CT5?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 19 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2021/Cadillac/CT5. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Cadillac. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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