This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
full bulletin at NHTSA ↗2021 Cadillac CT5 body problems
moderate 3 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
Complaints
3
Recalls
0
Avg fix
$1,500
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This service bulletin provides information on proper use of floor mats.
full bulletin at NHTSA ↗This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
full bulletin at NHTSA ↗This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
full bulletin at NHTSA ↗This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 3 most recent
Beginning of 2025 my drivers side door handle would not open from the outside of the car only the inside . I took it to a certified Cadillac dealer which they had to replace the door handle . Now July 10, 2025 my front passenger side is doing the same thing and I will not have to take my car in to see if they can fix it or it this too will need to be replaced. This causes a hazard of emergency no…
Currently my passenger door and my rear driver side door do not open from the outside. I already had to have my driver side door handle replaced for the same issue, now three out of four of my handles have failed. If an accident were to occur no one would be able to access the passenger or the rear driver passenger from the outside because the doors do not open. Since I can not open the door…
Exterior driver side door handle will not open the door causing issues with ingress into vehicle.
Had body trouble with your 2021 Cadillac CT5?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2021 Cadillac CT5?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $1,500 and most owners catch it before it causes a breakdown.
At what mileage does the body typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2021/Cadillac/CT5.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.