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ProblemsByVin File / 2021-MERCEDES-BENZ-E-CLASS NHTSA data synced 9 hours ago
2021 · Mercedes-Benz

Mercedes-Benz E-Class problems

Light NHTSA footprint — 19 owner complaints. Either a clean record or thin data; we'll show what's there.

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Reliability score
8.6 / 10

Above-average reliability for the segment. Few systemic issues on file.

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Critical
0
Severe
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Moderate
Should you avoid this 2021 E-Class?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

Top trouble spots 2 categories with 3+ complaints

electrical
7 reports · fails ~2,800 mi · avg $850
severe
engine
3 reports · avg $3,100
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2021 E-Class's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2021 E-Class?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2021 E-Class · engine
Engine keeps having a misfire that Mercedes put a TSB out for and once the misfire happen I cause the vehicle to go in a limp mode which causes the vehicle to loose power happened to me in the freeway. The car had 54K miles and Mercedes refused to repair the issue as the engine…
2021 E-Class · electrical Fire
FIRE FIRE FIRE Information light came on just saying 12 Volt Battery. I sat in the car letting it idle for about 3 minutes. It began to smoke and then burst into flames. I called 911 got the fire department here but by the time they were here there was not much left. The car…
2021 E-Class · engine
The 48 volt battery on this mild hybrid vehicle failed and the car was unable to be started on May 3, 2021, with 196 miles on the odometer, a mere 15 days after delivery. It had to be taken by flatbed to the dealer where ultimately the 48 volt battery was replaced. Then again…
2021 E-Class · electrical
48Volt battery failed after three months and just 3,400 miles. I understand this is a recurring problem with Mercedes. Car had to be towed as the vehicle was totally inoperable due to battery malfunction. It took more than three weeks for Mercedes to provide a replacement…
View all 19 owner complaints →
Had a problem with your 2021 Mercedes-Benz E-Class? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
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Common questions

Is the 2021 Mercedes-Benz E-Class reliable?

Mostly yes. With a reliability score of 8.6 out of 10 based on 19 owner complaints filed with NHTSA, the 2021 Mercedes-Benz E-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2021 Mercedes-Benz E-Class?

On the NHTSA data, the 2021 Mercedes-Benz E-Class does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.6/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2021 Mercedes-Benz E-Class?

Based on NHTSA records, the most-reported issue is electrical, with 7 complaints filed. Typical failure occurs around 2,800 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 2,800 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Mercedes-Benz E-Class has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2021 Mercedes-Benz E-Class?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 19 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 9 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2021/Mercedes-Benz/E-Class. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Mercedes-Benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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