DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
full bulletin at NHTSA ↗2021 Nissan Rogue airbags problems
severe Owners of the 2021 Nissan Rogue have filed 13 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
Complaints
13
Recalls
0
Avg fix
$1,100
| Model year | airbags complaints |
|---|---|
| 2017 Rogue | 63 |
| 2018 Rogue | 26 |
| 2019 Rogue | 7 |
| 2020 Rogue | 6 |
| 2021 Rogue (this page) | 13 |
| 2023 Rogue | 7 |
6crashes
2injuries
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗New Car Assessment Program Voluntary Service Campaign REVISED August 23, 2022 Please discard earlier versions of this bulletin. The announcement from August 9, 2022 has been revised to include the following: ⢠The parts restriction will be removed on the following part and dealers will be able to order, as needed, via normal ordering process beginning August 30, 2022. ï H6884-6RR7B Passenger Seat Belt - (Gray (K) Interior Trim)
full bulletin at NHTSA ↗New Car Assessment Program Voluntary Service Campaign REVISED August 9, 2022 Please discard earlier versions of this bulletin. The announcement from July 29, 2022 has been revised to include the following: ⢠Repair bulletin NTB22-063 has been amended. ï The APPLIED DATES and APPLIED VINS have been removed and INTRODUCTION revised. ⢠Dealer Announcement FAQ has been amended with revised manufacturing date information. ï 2021 Nissan Rogue vehicles manufactured between June 30, 2020 to February 11, 2021
full bulletin at NHTSA ↗VOLUNTARY SERVICE CAMPAIGN 2021 ROGUE; PASSENGER SIDE SEAT BELT RETRACTOR AND AIRBAG MODULE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners of 2021 Nissan Rogues describe two major categories of airbag failure: water intrusion damage and non-deployment in crashes.
Water intrusion complaints center on moisture entering the upper cabin area and reaching airbag components. Multiple owners report leaks originating from roof rack attachment clips, moonroof drain systems, and windshield top corners, with water traveling into headliners and A-pillar regions where curtain airbags reside. Owners cite Technical Bulletin NTB21-097 and NTB21-097B as evidence Nissan knew of the issue. Dealerships have replaced moonroof seals, drain tubes, and entire airbag assemblies in response; one repair estimate reached $4,000, with Nissan covering only 90% after the vehicle aged out of warranty.
Non-deployment incidents involve multiple crash scenarios where front or passenger airbags failed to deploy. One owner reported airbag dash lights illuminating within weeks of purchase, with the vehicle sitting at a dealer for a month awaiting parts. Another describes a rollover accident at highway speed with zero airbag activation and serious injuries. Two additional owners detail multi-vehicle collisions and guardrail strikes where airbags remained inactive despite major impact damage.
An owner also references an early build (November 2020, Japan plant) that received only a software retrofit for passenger airbag modules but was never notified of the campaign. Another notes a sensor or module error code requiring $1,460 repair that wasn't clearly covered by warranty or recalls listed for their specific VIN.
Same Nissan Rogue airbags reports on nearby years: 2018
Failure modes owners describe
Water intrusion from roof rack clips into airbag compartment
Roof rack attachment clip seals allow water to leak into the upper cabin, headliner, and A-pillar curtain airbag area, potentially damaging airbag components and electrical systems.
When: Reported at 45 months / 20,500 miles; owners note leaking seals allow water ingress during normal driving
Symptoms owners cite: Fluttering/rattling noise from windshield area at highway speed; Staining on driver side headliner and interior front pillar garnish; Water damage visible in headliner material; Moisture accumulation near A-pillar
Repairs/costs cited: Roof racks removed and sealed; entire headliner replaced; front pillar garnish replaced; airbag replaced. Total cost approximately $4,000. Nissan covered 90% of repair.
Recalls/TSBs owners mention: Service Bulletin NTB21-097 (dated 10/20/21) and NTB21-097B issued addressing similar water intrusion; owner notes Nissan was aware of defect before purchase but marketed vehicle as new.
Water intrusion from moonroof drain system into airbag compartment
Moonroof drain tubes fail and/or moonroof rubber seal deteriorates, allowing water to enter headliner and upper A-pillar where curtain airbag electrical systems are located.
When: Developed during ownership; initial drain tube replacement did not resolve issue
Symptoms owners cite: Water intrusion from roof/moonroof area; Wet headliner material; Moisture accumulation in upper A-pillar region; Visible water pooling near electrical and airbag components
Repairs/costs cited: Moonroof drain tubes replaced initially (failed to fix issue); moonroof rubber seal assembly subsequently replaced by authorized dealership.
Airbag dash light malfunction / module or sensor failure
Airbag system warning light illuminates indicating a module or sensor fault, disabling airbag deployment. Owner reports light cycled on and off multiple times; vehicle sat at dealership awaiting parts replacement for extended period.
When: Airbag light activated at approximately 400 miles from purchase (early June 2021); remained problematic through mid-July 2021
Symptoms owners cite: Airbag dashboard warning light illumination; Intermittent cycling of airbag light (off at service, then back on days later); No warning lights or system messages initially, then sudden light activation
Codes mentioned: Sensor-Side Airbag Center error code (per one owner)
Repairs/costs cited: One owner reports seat belt clip replacement was under consideration for repair; another cites sensor or airbag module replacement estimated at $1,460; parts availability delayed repair by approximately one month.
Passenger airbag software deficiency in early builds
Vehicles built before January 28, 2021 (Japan plant) recorded 2-star safety rating on passenger small overlap crash test. Nissan issued a retrofit software update for passenger airbag module and seatbelt but did not notify owners with affected VINs.
When: Build date November 2020 (Japan plant); owner purchased February 2021; retrofit supposedly completed on assembly line for builds after Jan 28, 2021
Symptoms owners cite: Poor crash safety rating (2-star passenger small overlap) for early production vehicles; No visible symptoms in vehicle operation
Repairs/costs cited: Passenger airbag module software update and seatbelt update provided on later assembly line builds; early builds required retrofit notification campaign that did not reach owners.
Recalls/TSBs owners mention: Nissan issued assembly line retrofit starting January 28, 2021 for new builds; owner reports no notification campaign for early-build owners and no help from Nissan when VIN was provided.
Airbag non-deployment in high-impact crashes
Front and/or passenger airbags fail to deploy during significant collision events where deployment would be expected, leaving occupants unprotected.
When: Mileage approximately 8,000 miles (rollover); timing varies for other incidents; one three-car pileup September 1, 2023
Symptoms owners cite: No airbag deployment in rollover accident (vehicle flipped multiple times at ~20 mph); No airbag deployment in multi-vehicle collision at highway speed; No airbag deployment in high-speed guardrail impact; No airbag deployment after hydroplaning and guardrail strike; No airbag deployment in front end collision at 40-45 mph with severe damage; Occupant injuries (mouth and back injuries requiring medical attention in one case)
Repairs/costs cited: Vehicles were either totaled in accidents or not yet repaired; no repair details provided by owners for failed deployments.
Water intrusion from windshield trim area into airbag compartment
Water leaks in at the top corners of the windshield, traveling into headliner and affecting driver/passenger side airbag components despite no identified windshield defects or drain clogs.
When: Reported during ownership; Technical Bulletin NTB21-097B describes similar issue in many 2021-manufactured vehicles
Symptoms owners cite: Water leak at top front corners of windshield; Moisture affecting driver and passenger side airbags; No warning lights or obvious initial defects
Repairs/costs cited: Windshield inspection and drain system inspection performed with no defects identified; owner requests coverage under Technical Bulletin NTB21-097B scope.
Recalls/TSBs owners mention: Technical Bulletin NTB21-097B issued; vehicle VIN does not currently show active recalls related to bulletin despite matching symptoms.
Synthesized from 13 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 2 most recent
Roof rails are leaking onto A pillar curtain air bags and causing headliner to become saturated above the A pillers on both sides of the car. Water is also getting onto electrical lighting in vanity mirrors. Found a TSB on this, but also found there is a massive problem with this and it should be a recall. Multiple people who own rogues from this year are having this issue. Water could cause…
I brought my 2021 Nissan Rogue in for service at Jenkins Nissan in Lakeland, FL for a oil change and tire rotation and we have had a light on our dash board indicating a airbag error and they charged us to look that up and said it is an airbag module or sensor that is causing the error message on the dashboard as the paper work said it is a Sensor-Side Airbag Center causing that and said it would…
Had airbags trouble with your 2021 Nissan Rogue?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2021 Nissan Rogue?
It's a meaningful issue. 13 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 13 complaints filed, airbags issues most often appear around 68,333 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2021/Nissan/Rogue.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.