Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Hyundai is extending warranty coverage for the self-leveling rear shock absorbers under this condition to 10 years / 120,000 miles (whichever occurs first) from the date of original retail delivery or date of first use and is valid for original and subsequent owners.
full bulletin at NHTSA ↗2022 Hyundai Palisade suspension problems
severe Owners of the 2022 Hyundai Palisade have filed 18 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →
Complaints
18
Recalls
0
Avg fix
$900
| Model year | suspension complaints |
|---|---|
| 2020 Palisade | 59 |
| 2021 Palisade | 30 |
| 2022 Palisade (this page) | 18 |
| 2023 Palisade | 23 |
| 2024 Palisade | 17 |
| 2025 Palisade | 8 |
1crash
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the procedure in the bulletin to identify the source of the noise, and if necessary, replace one or both self-leveling rear shock absorbers. Please note that for the first repair, replacement of both rear shock absorbers will be covered by this wa
full bulletin at NHTSA ↗Some Palisade (LX2) vehicles may produce noise from AWD coupling vibrations when making turns caused by a logic error with the All Wheel Drive Electronic Control Unit (AWD ECU). This bulletin provides instructions to update the AWD ECU to reduce the coupling noise.
full bulletin at NHTSA ↗Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the procedure in the bulletin to identify the source of the noise, and if necessary, replace one or both self-leveling rear shock absorbers. Please note that for the first repair, replacement of both rear shock absorbers will be covered by this wa
full bulletin at NHTSA ↗Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Please note that any vehicles with Z12 and under 10 years/120,000 miles are covered by this TSB, even if vehicle is within original warranty of 5 years/60,000 miles.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The 2022 Palisade shows a consistent pattern of rear suspension failure across 18 complaints. Owners describe creaking, clunking, and gurgling sounds from the rear, particularly over bumps and at low speeds. The problem typically appears between 10,000 and 29,800 miles but sometimes earlier, with leaking shock absorbers requiring replacement. What makes this especially problematic is repetition: owners report second, third, and even fourth replacements within 3 years, with the issue returning 3,000 to 22,000 miles after repair.
Multiple owners cite premature tire wear and reduced stopping distance caused by suspension deflection. One owner replaced all four tires at 45,000 miles. Another reported both rear shocks failing at 71,000 miles followed by front shock failure at 73,000 miles. Hyundai issued Technical Service Bulletin 22-ss-001H for shock insulator replacement under warranty, but owners confirm the fix is temporary and the noise returns once the warranty expires.
A service advisor explicitly told one owner "the Palisade is notorious for this." Despite widespread complaints and dealer recognition of the issue, Hyundai corporate has stated no recall or TSB is warranted. Owners suspect the design or parts quality is defective and that Hyundai is simply repairing the vehicle piecemeal until warranty ends.
Same Hyundai Palisade suspension reports on nearby years: 2020 · 2021 · 2023 · 2024
Failure modes owners describe
Rear shock absorber/strut premature failure and leaking
Rear shock absorbers and struts fail prematurely, often leaking hydraulic fluid. Owners report repeated replacements within warranty periods, sometimes needing a third or fourth replacement within 3 years. Failures occur as early as 16,000–29,800 miles and continue recurring at intervals of 5,000–22,000 miles after initial repair.
When: 16,000–71,000 miles; recurring at 49,000; 39,000; 44,349 then 46,567 then 48,484 miles; 70,000 miles; 3,000 miles after repair
Symptoms owners cite: Creaking or clunking noise from rear suspension over bumps or at low speeds; Gurgling sound from rear; Vibration in rear; Hydraulic fluid leaking from shock absorbers; Bouncy ride and noise when traversing bumps; Uneven tire wear due to failing suspension geometry
Repairs/costs cited: Multiple replacements of rear shock absorbers, strut assemblies, shock insulators, and shock mounts. Owners cite repair receipts confirming repeated replacements at dealerships. Full strut replacement recommended by at least one owner to prevent recurrence.
Recalls/TSBs owners mention: Technical Service Bulletin 22-ss-001H addresses shock insulator replacement as a temporary fix under warranty, but the problem recurs after warranty expiration. Hyundai corporate has stated no recall or TSB is warranted despite owner complaints. Service advisor acknowledged 'the Palisade is notorious for this.'
Auto-leveling suspension system malfunction
Self-leveling suspension system fails repeatedly, with owners reporting three failures under 40,000 miles. The issue is suspected to stem from design flaw or parts quality issues.
When: Under 40,000 miles; multiple failures within 3 years
Symptoms owners cite: Loss of suspension leveling; Unpredictable cornering behavior; Potential safety risk during emergency maneuvers
Repairs/costs cited: Auto-leveling suspension requires full replacement on repeated failures.
Recalls/TSBs owners mention: Hyundai has stated no issue warrants recall or TSB; owner filed complaint with corporate.
Uneven tire wear from suspension defects
Premature suspension failures cause uneven and accelerated tire wear, requiring full tire replacement well below normal service life. Owners replaced all four tires due to extreme uneven wear.
When: 45,000 miles; cumulative effect after initial shock failure
Symptoms owners cite: Extreme uneven tire wear across tread; Reduced traction in inclement weather; Increased stopping distance
Repairs/costs cited: Complete tire replacement required due to uneven wear. One owner replaced all four tires at 45,000 miles.
Brake system concerns (secondary to suspension issues)
One owner reported brake failure (master cylinder), and another reported premature brake rotor wear. While suspension defects can contribute to uneven braking and tire wear, the brake complaints may be separate design issues or consequences of suspension malfunction.
When: Under 50,000 miles; rotor wear at 73,000 miles after shock failure
Symptoms owners cite: Brakes requiring repeated pumping to function; Master cylinder failure; Premature rotor warping and wear
Repairs/costs cited: Master cylinder replacement performed; brake rotors replaced due to warping at 73,000 miles.
Synthesized from 18 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 1 most recent
I was told the problem is the rear shock insulators. Both have been replaced & the noise continues.
Had suspension trouble with your 2022 Hyundai Palisade?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2022 Hyundai Palisade?
It's a meaningful issue. 18 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $900.
At what mileage does the suspension typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2022/Hyundai/Palisade.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.