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ProblemsByVin Index / 2023-CHEVROLET-SILVERADO / COMPLAINTS
Full complaint record · NHTSA

2023 Chevrolet Silverado owner complaints

338 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

powertrain 7 complaints shown

92 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/15/2025 ODI #11705062.0

Fuel pump control module failed and vehicle is available for inspection upon request. cell [XXX] Truck engine shut down twice on interstate 10 eastbound in TX at interstate speeds, in heavy traffic causing dangerous threat to my family and I while powerlessly navigating between high speed traffic and 18 wheelers to exit road independent service center?Yes and independent. Code read on truck's computer confirmed a failed fuel pump control module The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others? There were no warning lamps, messages or other symptoms of the problem prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12/15/2025 19,000 mi ODI #11705131.0

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The contact pulled over and turned off the vehicle. The contact restarted the vehicle after twenty minutes and was able to drive normally. The contact stated that after starting the vehicle and shifting to drive(D) or reverse(R), the vehicle failed to move. The contact stated that recently the vehicle stalled, and the check engine warning light was illuminated and was not turning off. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approx

12/13/2025 ODI #11704896.0

I have an 2023 L87 engine that could stop functioning at any moment. I'm retired and bought this vehicle as my last truck. I don't feel safe driving it on long trips which is why I bought it. Also the transmission shifts rough from 1st to 2nd when I accelerate. When I inquired about the transmission problem at the dealership the showed me a letter sized notice saying this might be a problem. But I was not notified about this when I purchased the truck. I would prefer to just return the truck as I have it financed with GM Financial with no money down and am willing to just eat what I have already paid to get out of this ticking time bomb which I'm not comfortable driving long distance as [XXX]. Please advise. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

12/12/2025 ODI #11704637.0

was crossing an intersection when the truck suddenly and without warning stopped (engine). Unable to shift the truck into neutral in order to move the truck out of the flow of traffic. This is because the truck has the electronic shifter which requires the truck to be running in order to shift. There is not a manual override. So basically the truck was in the middle of an intersection with cars and trucks weaving around it until the tow truck arrived. But since the truck wasn’t able to be shifter into neutral the tow truck had to maneuver around to the front and “drag the truck onto a flat bed in order to clear the vehicle. Also it turns out that there is a major issue with the fuel pump module on these trucks and the tow truck driver said he has seen this happen a lot and very common. As

12/12/2024 ODI #11630347.0

2023 Silverado with 10 speed transmission. 20K miles. On 11/30 received "Reduced Power" message, quickly followed by "Service Transmission Now Unable to Shift Soon", which was quickly followed by "Service Transmission". CEL came on. Transmission was shifting erratically, and not shifting into higher gears. Clearly a safety concern. Dropped it off at a local dealer on 12/1. Dealer service advisor contacted me 12/12, saying they were finally able to diagnose the problem and the transmission needs a new valve body. However, the valve body is on back order and there is no estimated time for when it will be available. The internet is awash with stories of the same issue with GM's 10 speed transmission in the light duty pick up trucks, leaving owners waiting for weeks, even months before their

12/09/2023 ODI #11559244.0

I am writing to bring to your attention a recurring issue with my recently purchased 2023 Chevrolet Silverado, documented in detail here: [XXX] . Despite the evidence presented in the document and my personal experience, Chevrolet claims there is no known issue with my vehicle. The persistent problem involves a front-end squeak chirp, which significantly impacts the driving experience. There is less than 7000 miles on my new 2023 Silverado. I am reaching out to seek your assistance in addressing this matter, as it appears to be a broader concern affecting multiple Silverado models. I believe your involvement can help ensure that both my specific case and the larger issue are thoroughly investigated, and appropriate actions are taken to rectify these ongoing problems. Your prompt attenti

12/05/2024 ODI #11629021.0

Vehicle was re-started after running into a store, vehicle made loud growling noise from engine compartment and Service Engine Soon light came on. Took truck to dealer for diagnosis and repairs. was called and informed That the Coolant control valve was defective and that NO parts were available at this time, and that the expected part arrival dat was the third week of January. When asked if the truck was drivable was told that it wasn't recommended due to engine overheating concern and vehicle going into LIMP mode and leaving me in an unsafe situation if traveling on a highway or at freeway speeds.

engine 3 complaints shown

108 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/30/2024 ODI #11633257.0

I was driving and received a check engine light with “Service ESC” and traction control was disabled. Performed diagnostics and found P0300, P0304 and P0204 all relating to cylinder 4 misfire and injector issues on cylinder 4. Truck has just over 47,000 miles and may be related to the lifter issues that plague this engine design.

12/06/2024 47,295 mi ODI #11629296.0

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and decelerated to 20 MPH. The check engine warning light illuminated with the messages, “Reduced Acceleration – Drive with Care/Service Emission Systems” and “See Owner’s Manual” displayed. The contact drove the vehicle to the residence and the vehicle was then towed to the to a local dealer to be diagnosed. The contact was informed that the wiring harness was faulty and needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Program: N222391510. The manufacturer was notified of the failure. The approximate failure mileage was 47,295.

12/05/2025 ODI #11703373.0

While driving at highway speeds, in traffic, all dash lights lit up and the engine shut off. The truck began decelerating on its own, I couldn’t brake and could barely steer. Luckily I was going fast enough that I managed to coast about a hundred feet to get partly out of traffic. The truck would never start again and I had to wait for 7 hours for GM roadside assistance to tow me to a Chevy dealer that was 4.6 miles away. 23 hours later the dealer called me and told me the starter caused the problem, in which I told them made no sense. 30 mins later they called and said the motor failed due to recall N252494003 for the L87 engine. My truck had passed the recall inspection for this recall on Sep 24th, 2025 and received the new oil that was supposed to prevent this failure. I had also just h

electrical 3 complaints shown

41 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/28/2025 ODI #11707312.0

While driving the vehicle the tailgate came open by itself. I had left my house and when I arrived at my friend’s house to pick him up the tailgate was down. I closed the tailgate and while driving a driver honked their horn to alert me that something was wrong. When I pulled off the road the tailgate had come open for a second time.

12/28/2023 ODI #11562246.0

GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.

12/09/2024 ODI #11629573.0

My tailgate randomly opened while the vehicle was parked this fall on three separate occasions. I see there was a recall (N232426400) but it only included the Canadian equipment. Can we be certain the Canadian equipment wasn't used in my vehicle? If the Canadian equipment was faulty it's not a stretch to think the American or other equipment could be too.

other 2 complaints shown

12/27/2025 ODI #11707256.0

The vehicle 'turned off' while in motion at around 35-40 mph on a busy 5-lane major arterial road in the city on 12/21/2025 at around 0630-0700 hours. Driver (author of this report) was able to turn into a side road and stop. Message "Press start button" displayed on dash panel. Complying with this action led to a coughing start but vehicle could not be put into drive mode because a second message appeared saying "Conditions not safe for transfer". Eventually over next minute or two vehicle coughed up to a start again and was able to put into drive mode and drive to parking garage to safety. Driver was able to drive back about 3 hours later with no recurrence or new malfunction. No warning lights throughout the episode. My Chevrolet mobile app also did not display error messages. Vehicle w

12/14/2025 ODI #11704933.0

Yesterday I was driving and the pickup truck put itself into neutral and died in the middle of the road and almost got rear ended with my kids in the car. The car would not start again and no codes were given.

cruise control 2 complaints shown

9 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
12/26/2023 2,000 mi ODI #11561929.0

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was experiencing unintended acceleration. The contact stated while pulling into his driveway and slightly depressing the accelerator pedal, the vehicle speed increased continuously. There was no warning light illuminated. The contact stated that he depressed the brake pedal and the vehicle responded as needed. The contact stated that the failure recurred several times while driving, and nearly caused a crash with another vehicle on one occasion. The vehicle was taken to the dealer several times; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2

12/07/2023 ODI #11558982.0

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, due to the placement of the controls on the steering wheel, the contact unintentionally activated the cruise control. As a result, the vehicle quickly accelerated to the speed last set that had been stored in the memory, almost causing a collision with the vehicle ahead. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 200.

brakes 1 complaint shown

10 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/31/2025 29,000 mi ODI #11708091.0

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while depressing the brake pedal to come to a stop, the contact heard an abnormal metal-to-metal sound coming from the front passenger-side brakes. Additionally, the vehicle was delayed in responding, causing the braking distance to be extended. The check engine warning light was illuminated. The contact stated that the dealer had replaced the front passenger-side brake calipers, rotors, and pads at approximately 19,000 miles. Additionally, the dealer had determined that the front driver-side brake pads had worn down to the metal at 20,000; however, the cause of failure was not determined. The front driver-side brake pads, caliper, and rotor were replaced. The contact stated that while coming to a stop on a separate

body 1 complaint shown

5 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/22/2025 ODI #11706645.0

My tailgate latch keeps opening every 60 seconds. Does it going down the road or parked. my tailgate has hit numerous cars that parked behind me causing me to have to pay out of pocket for 2 other cars where my tailgate dented or scraped the paint on their vehicles. I see this safety recall online for this tailgate latch, but my vehicle isn't covered for some reason. Safety recall N232426400 explains the entire issue with the faulty latches. Due to the faulty latch, now my tailgate also needs bodywork and to be repainted. That's costly.

suspension 1 complaint shown

12/05/2024 23,000 mi ODI #11629013.0

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH and hauling a small box trailer, the vehicle slid several times. There was no warning light illuminated. The contact pulled over to the side of the road temporarily and resumed driving; however, the failure recurred several times. The contact pulled over to the side of the road. The manufacturer was contacted and informed the contact that towing assistance could be provided for the vehicle but not for the box trailer. The contact decided to continue driving the vehicle to the residence while the manufacturer remained on the phone with the contact. The contact stated that upon test driving the vehicle the following day, the vehicle operated as needed. The vehicle was taken to the dealer,

Showing 300 of 338 total complaints. The full federal record is available at nhtsa.gov/vehicle/2023/Chevrolet/Silverado#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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