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moderate 27 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Of the 12 model years of Chrysler Pacifica we track for airbags problems, this one carries the most owner complaints on file — 27.
Airbags accounts for 21% of all owner complaints filed against this vehicle, across 6 categories tracked.
An air bag that does not deploy during a crash increases the risk of injury.
Buyer takeaway: The 2023 Chrysler Pacifica has a widespread safety recall (25V-302) affecting curtain airbags with no fix available. Owners cannot get repairs completed due to critical parts shortages, and Chrysler is providing no buyback or loaner vehicle programs for affected owners concerned about transporting children.
The 2023 Chrysler Pacifica faces a curtain-airbag pressure-retention defect covered by NHTSA recall 25V-302. Owners report that airbags may not hold proper pressure, risking partial or complete occupant ejection through side windows during side-impact crashes. One owner had an airbag fail to deploy during a high-speed frontal collision; the warning light illuminated afterward, but dealership appraisals documented the failure poorly despite repeated requests.
The real problem is parts availability. Months after recall notification, dealers still cannot source repair components. Stellantis has imposed order restrictions limiting dealerships to two parts every seven days despite having thousands in distribution centers. Multiple owners report being told parts will arrive in weeks or months, then receiving follow-up recall notices claiming parts are now available—only to be told again they're not. One dealership refused to touch the vehicle, citing no parts; another said the next appointment would be a month out.
FCA's documentation claims the recall applies only to 2024–2025 model years and will not cover 2022–2023 repairs, yet owners of those earlier years received recall notices. Owners with children want replacement vehicles or buyback programs; Chrysler has declined both requests. One owner reported that trade-in dealers would only offer "auction pricing" due to the unresolved recall.
Curtain airbags fail to maintain proper pressure, which can result in partial or complete ejection of occupants through side windows during side-impact crashes. This violates FMVSS No. 226 (Ejection Mitigation).
When: Multiple model years 2022–2025; some vehicles flagged as early as August 2025 dealer inspections
Symptoms owners cite: airbag warning light illumination (intermittent or continuous); no warning light or message in some cases
Codes mentioned: NHTSA Recall 25V-302, NHTSA Recall 06C/NHTSA 25V-302
Recalls/TSBs owners mention: Recall 25V-302 issued; recall technically applies to 2024–2025 model years per FCA documentation, though 2022–2023 owners also received recall notices; parts severely restricted (2 parts per 7 days per dealer); parts remain unavailable as of late September 2025 and beyond; no known fix available
Airbags failed to deploy during a high-speed collision with a deer. After the accident, the airbag warning light illuminated. Dealership appraisals failed to document airbag diagnostics despite owner notification and requests.
When: High-speed frontal impact; vehicle had approximately 20,000 miles at time of one owner's recall receipt
Symptoms owners cite: airbag non-deployment on impact; airbag warning light illumination after accident
Codes mentioned: NHTSA Recall 25V-302
Repairs/costs cited: Recall parts unavailable; vehicle not diagnosed or repaired at dealership
Recalls/TSBs owners mention: Recall 25V-302 issued; parts unavailable; dealership and insurance adjuster did not properly document airbag concerns in collision appraisal despite repeated owner requests
Synthesized from 27 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
This van has had a transmission failure that lead to it stopping while driving 60mph down a freeway, several check engine light issues that were erroneous or needed software updates and now has an open recall for side airbags that may fail and allow a child to go thru a window during g a crash. This is a hazard we do not want to risk with our children
The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not…
On September 5, 2025 I took my vehicle to be serviced at Earnhardt Dodge in Gilbert AZ. I informed the service attendant that I believed there might be a recall on my air bags. Upon checkout I didn’t see if the recall was serviced among other things and it wasn’t listed as being completed. On [XXX] a deer struck the front of my vehicle while driving at high speeds. The air bags didn’t deploy…
There is a recall with NHTSA Recall # 25V-302 with no known fix. This recall, which is a problem with the curtain air bags is a major safety issue. From the recall information: "Curtain airbags which do not have proper pressure retention may reduce occupant protection and increase the risk of partial and complete ejection and injury of an occupant through a side window during certain types of…
I can't rent out the car due to a safety recall and I can't sell it either to Chrysler dealerships because they can't sell it to the public. It's been 2 month since there is not fix, they said there would be a fix by Quarter 3 this year but nothing yet. I just want Chrysler to buy the car back with the same amount I purchased it for.
Stellantis "released" recall for 2022-2025 Chrysler Pacifica vehicles. This specific VIN number involves recall 54C. I work for a dealership, Stellantis has a large order restrictions on the part(s) despite having over 6k parts available in parts distribution centers ready to be shipped in the US. The parts are currently limited to dealers only being able to order 2 parts every 7 days. On top…
It's a documented issue but not catastrophic. 27 complaints have been filed. Repairs average $1,100 and most owners catch it before it causes a breakdown.
Based on the 27 complaints filed, airbags issues most often appear around 20,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.