The 2023 Dodge Durango has 36 NHTSA owner complaints and 2 recalls on file (U.S. federal records, as of September 2026). The most-reported system is lighting at 10 complaints (~$250 to repair). Source: NHTSA Office of Defects Investigation.
What the defect is, what it can cause, and the free dealer fix — from the NHTSA campaign record. Check your own VIN before you buy or drive.
Reliability score
7.8 / 10
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
2
Severe
0
Moderate
Should you avoid this 2023 Durango?
Generally reliable
Buyable on the data — keep up the usual maintenance and inspect normally.
No systemic severe-failure pattern in the complaint record
Reliability score 7.8/10 — above the segment average
2 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
4 / 5 overall
Overall★★★★★4/5
Frontal crash★★★★★4/5
Side crash★★★★★5/5
Rollover★★★★★3/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2023 Dodge Durango SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2023 Dodge Durango? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
lighting — 10 owner reports
· ~$250 to fix
powertrain — 9 owner reports
· ~$2,500 to fix
electrical — 6 owner reports
· ~$850 to fix
⚠ The one to take seriously: lighting is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 2 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.8/10 model. The priciest documented failure is
powertrain (~$2,500) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2023 Durango· powertrain
Three times now I have a service transmission and it won’t shift but then when taken to dealer they state no codes pop up but I show them a video of what happens each time the dealership says bring it back. First time no codes- no fix, The second time they exchanged the…
That slow speeds when you back up or pull forward and the wheels hit a little bit of resistance, everything goes off on the vehicle, wipers do not work, says the adaptive traction control needs service, it says emergency braking service goes out, turn signals do not work, we…
Had a problem with your 2023 Dodge Durango?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles
A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Owner notification letters are expected to be mailed beginning September 10, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.
Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter
A sudden loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.
Common questions
Is the 2023 Dodge Durango reliable?
Mostly yes. With a reliability score of 7.8 out of 10 based on 36 owner complaints filed with NHTSA, the 2023 Dodge Durango is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2023 Dodge Durango?
On the NHTSA data, the 2023 Dodge Durango does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.8/10 — above the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2023 Dodge Durango?
Inspect the lighting first — it's the most-reported issue on this model, with 10 owner complaints filed. Average repair cost runs about $250 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2023 Dodge Durango a good used car to buy?
It scores 7.8 out of 10 on our NHTSA-based read of 36 owner complaints. The main thing to watch is lighting. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2023 Dodge Durango?
Based on NHTSA records, the most-reported issue is lighting, with 10 complaints filed. Average repair cost runs about $250 at an independent shop.
What's the most expensive thing that goes wrong?
The lighting is one of the costlier repair items. Average repair cost runs about $250 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Dodge Durango has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2023 Dodge Durango?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 36 complaints on file and the costliest repair averaging $250, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Dodge/Durango.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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