ProblemsByVin File / 2023-JEEP-CHEROKEE NHTSA data synced 4 days ago

Jeep

2023 Jeep Cherokee problems

The 2023 Jeep Cherokee has 1 active recall campaign on file and only 3 owner complaints in the NHTSA database. Often that means the recall caught it before the field did.

The 2023 Jeep Cherokee has 3 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation.

Jeep Cherokee owner complaints by model year
Model year	Owner complaints	Recalls
2020 Cherokee	264	1
2021 Cherokee	138	2
2022 Cherokee	46	2
2023 Cherokee (this page)	3	1
2026 Cherokee	3	2

Reliability score

Not rated

Limited NHTSA data — only 3 complaints on file. The score reflects what's reported, but a small sample skews easily. 1 active recall on file.

Critical

Severe

Moderate

Should you avoid this 2023 Cherokee?

Not enough data for a verdict

Only 3 NHTSA complaints on file — too few for a confident call. The 1 active recall above remain authoritative; read those first.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings 4 / 5 overall

Overall ★★★★★ 4/5

Frontal crash ★★★★★ 4/5

Side crash ★★★★★ 5/5

Rollover ★★★★★ 4/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard

Source: NHTSA New Car Assessment Program — tested configuration: 2023 Jeep Cherokee SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

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<p style="font:12px/1.5 system-ui,sans-serif;color:#64748b;max-width:640px;margin:6px 0 0">Source: <a href="https://problemsbyvin.com/2023-jeep-cherokee/" style="color:#b8540a;font-weight:600">2023 Jeep Cherokee reliability snapshot — ProblemsByVin</a></p>

Buyer's checklist

Going to look at one? Use the pre-purchase inspection list.

Generated from this 2023 Cherokee's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.

See the checklist ->

What owners are saying recent NHTSA-filed complaints · verbatim

2023 Cherokee · powertrain Crash

The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no…

12/16/2024 · at 11,500 mi · NHTSA ODI #11630925.0

2023 Cherokee · powertrain

The contact owns a 2023 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…

06/23/2026 · NHTSA ODI #11745981.0

Had a problem with your 2023 Jeep Cherokee? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Active recalls showing 1 of 1

severe NHTSA 26V290000 May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Fix: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Common questions

Is the 2023 Jeep Cherokee reliable?

Limited NHTSA data. Only 3 owner complaints have been filed for the 2023 Jeep Cherokee, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.

Should you avoid the 2023 Jeep Cherokee?

Only 3 NHTSA complaints on file — too few for a confident call. The 1 active recall above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2023 Jeep Cherokee without a meaningful complaint sample — doing so off a handful of filings would be guesswork.

What should I check before buying a used 2023 Jeep Cherokee?

There isn't enough NHTSA complaint data on the 2023 Jeep Cherokee to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.

Is the 2023 Jeep Cherokee a good used car to buy?

Hard to say from federal data alone — only 3 owner complaints have been filed. Lean on the recall list above, a pre-purchase inspection, and a vehicle-history report on the specific VIN. Our data tells you what the model is known for; a history report tells you what that exact car has been through.

What's the most common problem on the 2023 Jeep Cherokee?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my Jeep Cherokee has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2023 Jeep Cherokee?

Hard to say from NHTSA data alone with only 3 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2023/Jeep/Cherokee. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.