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247 owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Solid reliability overall. Common issues are concentrated in a few systems.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
There is something wrong with my front, driver side electric break. When I at the speed about 40 mph or bumping road the break is not working. And some thin it making noise l, look like it is engaged by itself. The problem started when the car only 26500 miles but the dealer…
While driving in northwestern Pennsylvania during a snowstorm, the driver engaged the vehicle’s factory “Snow Mode.” Immediately thereafter, the vehicle experienced a sudden loss of power and loss of steering control. The driver was forced to pull off the I79 interstate in…
This 2020 jeep cherokee altitude burns close to 3 quarts of oil. I have 26000 miles on it. I havent received any recalls or notice from dodge/crysler dealer. This is ridiculous
My PTU failed while driving 70mph on a 4 lane interstate during a heavy rush hour, I'm 7 months pregnant and this was mortifying for me. I lost all power moving forward and could not accelerate. My RPMS would near red-line. When I pulled on to the shoulder, while trying to not…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A loss of steering control increases the risk of a crash.
Mostly yes. With a reliability score of 7.2 out of 10 based on 247 owner complaints filed with NHTSA, the 2020 Jeep Cherokee is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
The 2020 Jeep Cherokee is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.2/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Based on NHTSA records, the most-reported issue is powertrain, with 125 complaints filed. Typical failure occurs around 53,249 miles. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 53,249 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 247 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.