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ProblemsByVinFile / 2019-JEEP-CHEROKEENHTSA data synced 6 days ago
Jeep
2019 Jeep Cherokee problems
The 2019 Jeep Cherokee has 1,583 NHTSA owner complaints on file — not a small number. 9 active recall campaigns.
The 2019 Jeep Cherokee has 1,583 NHTSA owner complaints and 9 recalls on file (U.S. federal records, as of July 2026). The most-reported system is powertrain at 717 complaints, typically surfacing around 57,908 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
Below average for the segment. Multiple systems have recurring complaints.
0
Critical
9
Severe
0
Moderate
Should you avoid this 2019 Cherokee?
Avoid — the steering
The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced.
5 fire-related complaints and 1 crash-related complaint on the engine
Steering: 120 complaints, classified severe, failures cluster 6,000–35,785 mi
Brakes: 46 complaints, classified severe, failures cluster 2,600–69,000 mi
Reliability score 4.6/10 — below the segment average
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
Buying a used 2019 Jeep Cherokee? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
powertrain — 717 owner reports
· tends to show around 57,908 mi · ~$2,500 to fix
electrical — 238 owner reports
· tends to show around 25,037 mi · ~$850 to fix
engine — 181 owner reports
· tends to show around 30,316 mi · ~$3,100 to fix
steering — 120 owner reports
· tends to show around 26,518 mi · ~$700 to fix
⚠ The one to take seriously: steering is flagged
severe on this model
, showing up around 26,518 mi.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 9 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 4.6/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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When owners report each system failing, in actual miles — so you can see what's likely behind you,
what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact
year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
What owners are saying
recent NHTSA-filed complaints · verbatim
2019 Cherokee· powertrain
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop in a construction zone, the vehicle…
There was a 4x4 warning light in Dec 2024. The dealership checked and provided a quote for a new PTU, but said we could keep driving until repair, just not to use 4x4. Then we received a recall notice for the PTU from Jeep. Have been trying to get it fixed since. The dealership…
The PTU caused the vehicle to have random grinding sounds from the drive train. There was a service 4wd engine light immediately. Took to the dealer 5/5/25 and was told about the recall of the PTU but no fix was available. I was told to keep driving and the vehicle around late…
I purchased a new 2019 Jeep cherokee on 6/29/19 with less than 5 miles on odometer. On 9/7/19 (less than 1k miles), I started car, drove halfway down block and the steering completely locked. Power steering light went on and car was not drivable. Called dealership, who was very…
Had a problem with your 2019 Jeep Cherokee?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles
In the event of a crash, the seat may move, increasing the risk of injury.
Fix: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
It's got known weak points. With a reliability score of 4.6 out of 10 based on 1,583 owner complaints filed with NHTSA, the 2019 Jeep Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2019 Jeep Cherokee?
On the NHTSA data, the 2019 Jeep Cherokee is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced. The record behind that call: 5 fire-related complaints and 1 crash-related complaint on the engine; Steering: 120 complaints, classified severe, failures cluster 6,000–35,785 mi; Brakes: 46 complaints, classified severe, failures cluster 2,600–69,000 mi; Reliability score 4.6/10 — below the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2019 Jeep Cherokee?
Inspect the powertrain first — it's the most-reported issue on this model, with 717 owner complaints filed. Typical failure occurs around 57,908 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2019 Jeep Cherokee a good used car to buy?
It scores 4.6 out of 10 on our NHTSA-based read of 1,583 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 57,908 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2019 Jeep Cherokee?
Based on NHTSA records, the most-reported issue is powertrain, with 717 complaints filed. Typical failure occurs around 57,908 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 57,908 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Jeep Cherokee has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2019 Jeep Cherokee?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,583 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 6 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Jeep/Cherokee.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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