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ProblemsByVinFile / 2019-JEEP-CHEROKEENHTSA data synced 8 hours ago
2019 · Jeep
Jeep Cherokee problems
1,561 owners have filed defect reports on this one. That's not a small number. 9 active recall campaigns on file.
Reliability score
4.6 / 10
Below average for the segment. Multiple systems have recurring complaints.
0
Critical
9
Severe
0
Moderate
Should you avoid this 2019 Cherokee?
Avoid — the steering
The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced.
5 fire-related complaints and 1 crash-related complaint on the engine
Steering: 120 complaints, classified severe, failures cluster 6,000–35,785 mi
Brakes: 46 complaints, classified severe, failures cluster 2,600–69,000 mi
Reliability score 4.6/10 — below the segment average
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2019 Cherokee· powertrain
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop in a construction zone, the vehicle…
There was a 4x4 warning light in Dec 2024. The dealership checked and provided a quote for a new PTU, but said we could keep driving until repair, just not to use 4x4. Then we received a recall notice for the PTU from Jeep. Have been trying to get it fixed since. The dealership…
The PTU caused the vehicle to have random grinding sounds from the drive train. There was a service 4wd engine light immediately. Took to the dealer 5/5/25 and was told about the recall of the PTU but no fix was available. I was told to keep driving and the vehicle around late…
I purchased a new 2019 Jeep cherokee on 6/29/19 with less than 5 miles on odometer. On 9/7/19 (less than 1k miles), I started car, drove halfway down block and the steering completely locked. Power steering light went on and car was not drivable. Called dealership, who was very…
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Estimate your repair exposure
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Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles
In the event of a crash, the seat may move, increasing the risk of injury.
Fix: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
It's got known weak points. With a reliability score of 4.6 out of 10 based on 1,561 owner complaints filed with NHTSA, the 2019 Jeep Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2019 Jeep Cherokee?
On the NHTSA data, the 2019 Jeep Cherokee is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced. The record behind that call: 5 fire-related complaints and 1 crash-related complaint on the engine; Steering: 120 complaints, classified severe, failures cluster 6,000–35,785 mi; Brakes: 46 complaints, classified severe, failures cluster 2,600–69,000 mi; Reliability score 4.6/10 — below the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2019 Jeep Cherokee?
Based on NHTSA records, the most-reported issue is powertrain, with 699 complaints filed. Typical failure occurs around 57,069 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 57,069 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Jeep Cherokee has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2019 Jeep Cherokee?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,561 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 8 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Jeep/Cherokee.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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