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ProblemsByVin File / 2019-JEEP-CHEROKEE
2019 · jeep

jeep Cherokee problems

9 safety recalls. 1,520 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
4.6 / 10

Below average for the segment. Multiple systems have recurring complaints.

0
Critical
9
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

powertrain
666 reports · avg $2,500
moderate
electrical
238 reports · avg $850
moderate
engine
177 reports · avg $3,100
moderate
steering
119 reports · avg $700
severe
brakes
46 reports · avg $450
severe
airbags
30 reports · avg $1,100
severe
cruise control
25 reports · avg $600
severe
body
14 reports · avg $1,500
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2019 Cherokee · powertrain
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop in a construction zone, the vehicle…
12/31/2025 · NHTSA ODI #11707974.0
2019 Cherokee · powertrain
There was a 4x4 warning light in Dec 2024. The dealership checked and provided a quote for a new PTU, but said we could keep driving until repair, just not to use 4x4. Then we received a recall notice for the PTU from Jeep. Have been trying to get it fixed since. The dealership…
12/31/2025 · NHTSA ODI #11708030.0
2019 Cherokee · powertrain
The PTU caused the vehicle to have random grinding sounds from the drive train. There was a service 4wd engine light immediately. Took to the dealer 5/5/25 and was told about the recall of the PTU but no fix was available. I was told to keep driving and the vehicle around late…
12/31/2025 · NHTSA ODI #11708062.0
2019 Cherokee · steering
I PURCHASED A NEW 2019 JEEP CHEROKEE ON 6/29/19 WITH LESS THAN 5 MILES ON ODOMETER. ON 9/7/19 (LESS THAN 1K MILES), I STARTED CAR, DROVE HALFWAY DOWN BLOCK AND THE STEERING COMPLETELY LOCKED. POWER STEERING LIGHT WENT ON AND CAR WAS NOT DRIVABLE. CALLED DEALERSHIP, WHO WAS VERY…
12/31/2019 · NHTSA ODI #11292211.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
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Active recalls showing 3 of 9

severe NHTSA 25V011000 29/04/2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
severe NHTSA 19V248000 28/03/2019

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles

In the event of a crash, the seat may move, increasing the risk of injury.

Fix: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
severe NHTSA 18V492000 26/07/2018

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles

If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
View all 9 recalls →

Common questions

Is the 2019 Jeep Cherokee reliable?

It's got known weak points. With a reliability score of 4.6 out of 10 based on 1,520 owner complaints filed with NHTSA, the 2019 Jeep Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2019 Jeep Cherokee?

Based on NHTSA records, the most-reported issue is powertrain, with 666 complaints filed. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Jeep Cherokee has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2019 Jeep Cherokee?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,520 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 17 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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