Rodent damage to soy-based wiring harnesses is the most recurring complaint. Owners report rodents and squirrels chewing through fuel lines, fuel pumps, and engine wiring within weeks of purchase or at low mileage (as early as 1,383 miles and 17,304 miles). One owner had no vehicle for three months while waiting for parts; another declined repair due to cost after finding eight harnesses damaged. Ford service advisors confirm rodent attraction to soy-based materials. Repair costs are substantial, parts are backordered, and warranty is denied as "outside influence."
Infotainment screen failures plague multiple vehicles: touchscreens freeze, black out, and lose Bluetooth connection repeatedly, disrupting navigation and phone calls at highway speeds. Dealerships blame software but offer no fix.
Driver-assist systems fail catastrophically. One owner experienced simultaneous failures of Pre-Collision, Front Camera, Lane Merge, Parking, Blind Spot, Cross Traffic, and Adaptive Cruise Control systems at 75 MPH, triggering independent braking that stopped the vehicle abruptly.
A rearview camera safety recall (25S49) sits unfixed; dealers lack the software update despite Ford saying it's available.
Passenger mirror won't open on startup—owners cycle the ignition and lock/unlock multiple times to reset it. A powered running board trapped an occupant's foot, opening and closing repeatedly until a rear door was opened.
Engine stalling and no-start conditions occur with Ford system malfunction warnings.
Failure modes owners describe
Soy-based wiring harness rodent damage
Rodents and squirrels chew through soy-based wiring harnesses and fuel lines in the engine compartment and around the fuel tank. Multiple owners report finding damage within weeks of purchase or at low mileage. Ford service advisors acknowledge rodent attraction to soy-based materials. Parts replacement delayed or unavailable; repairs denied as warranty-excluded 'outside influence'.
When: As early as 3 weeks and 1383 miles; also reported at 17,304 miles
Symptoms owners cite: Check engine light or sensor malfunction lights; Vehicle fails to start; Fuel smell and visible fuel leaking from fuel tank and fuel line; Rodent damage visible on wiring harnesses under power distribution box
Codes mentioned: P0605
Repairs/costs cited: Eight wiring harnesses needed replacement in one case; fuel pump/fuel line replacement required; parts heavily delayed or unavailable; repair estimate substantial enough owner declined; soy-based replacement parts reinstalled without rodent-deterrent shield or covering
Recalls/TSBs owners mention: Ford denies warranty coverage citing 'outside influence'; customer referred to NHTSA; insurance claim filed by one owner; no recall issued
Rearview camera malfunction and software update delay
Rearview camera unreliable under Ford Safety Recall 25S49 (NHTSA Campaign 25V315). Ford Pass and recall site show remedy 'Available' but dealership Oasis system lacks active update. Software fix delayed for months; Ford provides misleading communication about availability.
When: Complaint filed during recall period; unspecified mileage
Symptoms owners cite: Rearview camera unreliable; Vehicle immobilized at dealership pending repair
Repairs/costs cited: Software update remedy available but not yet active in dealer systems; vehicle parked at dealership, undriveable
Recalls/TSBs owners mention: Ford Safety Recall 25S49 (NHTSA Campaign 25V315) issued; software remedy marked 'Available' but rollout to dealerships delayed; Ford Executive Relations and social media team did not respond to owner
Infotainment screen freezing, blackout, and Bluetooth connectivity loss
Touchscreen frequently freezes, goes black, disconnects and reconnects without owner input. Issue occurs with navigation and phone connectivity. Dealership blames software but cannot resolve. Same issue reported in multiple 2024 Expeditions and loaner vehicle.
When: Within first year of ownership; unspecified mileage
Symptoms owners cite: Touchscreen freezes full, half, or completely blacks out; Bluetooth connects and disconnects repeatedly; Navigation system interrupts during use; Phone connectivity interrupts during use; Control panel screen turns black upon starting vehicle
Repairs/costs cited: Dealership claims software issue but unable to fix; multiple visits with no resolution
Recalls/TSBs owners mention: Manufacturer notified; dealership blames software update but provides no remedy or timeline
Driver assistance system failures and autonomous braking event
Multiple driver assistance and camera systems fail simultaneously at highway speed: Pre-Collision Assist, Front Camera, Lane Merge, Parking Sensors, Blind Spot, Cross Traffic, and Adaptive Cruise Control malfunction. Vehicle displays warning messages and applies brakes independently, bringing vehicle to abrupt stop at 75 MPH.
When: Approximately 3000 miles
Symptoms owners cite: Pre-Collision Assist Not Available message; Front Camera Default-Service Required message; Lane Merge Default message; Check Parking Sensors message; Blind Spot System Fault message; Cross Traffic System Failure message; Normal Cruise Control Active—Adaptive Braking Off message; Large red 'Resume Control' warning box displayed; Brakes applied independently, causing abrupt stop at highway speed
Repairs/costs cited: Dealership informed owner software update would be released in October; vehicle reset by two dealers but not diagnosed; failure persisted after system reset
Recalls/TSBs owners mention: Manufacturer notified; software update promised in October but timing uncertain
Passenger side mirror malfunction and control panel blackouts
Passenger sideview mirror fails to open when vehicle is unlocked and started. Owner must cycle ignition, open driver door, lock/unlock vehicle via remote, and wait for mirror to respond. Mirror makes popping or clicking sounds during turns. Control panel screen occasionally blacks out on startup, correlating with mirror failure.
When: One month after purchase; issue ongoing over one year; last incident 7/25/25
Symptoms owners cite: Mirror does not open when vehicle unlocked and started; Popping or clicking sound from mirror during hard turns; Control panel screen turns black upon vehicle startup; Mirror function requires multiple cycles to reset
Repairs/costs cited: Mirror replaced once; no permanent fix; dealership deemed issue a 'technological glitch'; no warning lights or messages appear
Recalls/TSBs owners mention: No manufacturer response documented; handled as warranty repair at dealership
Powered running board entrapment hazard
Passenger-side powered running board closed while occupant rested foot on it, then opened and closed repeatedly, trapping and crushing occupant's foot and lower ankle. Board only released when rear passenger door opened.
When: Unspecified timing; vehicle in park with door open and engine running
Symptoms owners cite: Running board closed while foot rested on it; Running board opened and closed repeatedly, entrapping foot; Running board did not release until rear passenger door opened
Repairs/costs cited: Vehicle scheduled for first oil change and dealer visit to discuss incident
Engine stalling and no-start condition
Vehicle stalls while driving and refuses to start on subsequent attempts. Issue occurs multiple times within short interval. Ford system shows malfunction warnings.
When: 6/10/25, 6/12/25, 7/6/25 stall/no-start events; warnings logged 6/16/25 and 7/12/25
Symptoms owners cite: Vehicle turns off while driving; Vehicle will not start; Ford system malfunction warning displayed
Synthesized from 12 NHTSA owner complaints — unverified consumer
allegations, summarized for patterns. The verbatim filings appear below.