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2025 Ford Expedition visibility problems

moderate Owners of the 2025 Ford Expedition have filed 3 NHTSA complaints about the visibility at roughly $350 to repair (U.S. federal records, as of October 2026). Source: NHTSA Office of Defects Investigation. See visibility across all vehicles →

Ask A Mechanic
Complaints
3
Recalls
0
Avg fix
$350
visibility complaints on the Ford Expedition, by model year
Model yearvisibility complaints
2021 Expedition 20
2022 Expedition 6
2023 Expedition 5
2024 Expedition 6
2025 Expedition (this page) 3
What stands out

Owners are still filing on this — the most recent NHTSA visibility complaint for this vehicle was logged 35 days ago.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin TSB 26-2358 V2 Sep 2026

Some of the vehicles listed in the Model statement above equipped with one-touch up/down windows may exhibit a condition where a window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function.

full bulletin at NHTSA ↗
Service Bulletin TSB 26-2358 Aug 2026

Some of the vehicles listed in the Model statement above equipped with one-touch up/down windows may exhibit a condition where a window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function.

full bulletin at NHTSA ↗
Service Bulletin SSM 54910 Jun 2026

Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Advise the customers that driver door module (DDM) and passenger door module (PDM) software updates are currently being delivered to vehicles over-the-air (OTA), which are expected to resolve these symptoms. It is important to advise the customer to select the automatic updates option in the settings menu to enable automatic updates and/or approve prompts to download or install updates if automatic updates are purposely disabled. Mon

full bulletin at NHTSA ↗
Service Bulletin SSM 54826 May 2026

Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Inform customers that engineering is aware of this condition and is investigating a service solution which is expected to be available by the end of Q2 2026. Replacement or reprogramming of the DDM and/or PDM and/or any other components is unlikely to resolve this condition. One-touch open and close function may be restored by resetting the anti-pinch feature described in the Digital Owner's Manual > Windows > Window Bounce-Back > Ov

full bulletin at NHTSA ↗
Over The Air PDM -26.21.5 Expedition Apr 2026

Quality improvements include: -Prevents window bounce backs after using the one touch up feature

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 1 most recent

visibility · filed 09/17/2026

See attached document for complaint.

Had visibility trouble with your 2025 Ford Expedition? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the visibility problem on the 2025 Ford Expedition?

It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.

At what mileage does the visibility typically fail?

Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.

What does it cost to fix?

Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to visibility?

No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2025/Ford/Expedition. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.