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ProblemsByVin File / 2025-KIA-SOUL NHTSA data synced 23 hours ago
Kia

2025 Kia Soul problems

Light NHTSA footprint — 12 owner complaints. Either a clean record or thin data; we'll show what's there.

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The 2025 Kia Soul has 12 NHTSA owner complaints on file (U.S. federal records, as of September 2026). The most-reported system is lighting at 4 complaints (~$250 to repair). Source: NHTSA Office of Defects Investigation.

Kia Soul owner complaints by model year
Model yearOwner complaintsRecalls
2022 Soul 88 1
2023 Soul 50 4
2024 Soul 29 0
2025 Soul (this page) 12 0
2025 Kia Soul
Photo: Kevauto / Wikimedia Commons, CC BY-SA 4.0 · representative photo of the Kia Soul
0 5 10
Reliability score
8.8 / 10

Above-average reliability for the segment. Few systemic issues on file.

0
Critical
0
Severe
0
Moderate
Should you avoid this 2025 Soul?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings 4 / 5 overall

Overall 4/5
Frontal crash 4/5
Side crash 5/5
Rollover 4/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard & Optional · Lane departure warning: Standard

Source: NHTSA New Car Assessment Program — tested configuration: 2025 Kia Soul SUV FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

Buying a used 2025 Kia Soul? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

Recalls to confirm are done

Run the VIN from the listing — no active recalls on this model right now, but confirm none were opened after this car was built.

Verdict for buyers: 8.8/10 model. The priciest documented failure is lighting (~$250) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2025 Kia Soul

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

Top trouble spots 1 category with 3+ complaints

lighting
4 reports · avg $250
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2025 Soul's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2025 Soul?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2025 Soul · lighting
2 incidents driving in a not familiar area...Almost drove off the road in very dark conditions at a light because I couldn't see that my road had ended .I was almost side swiped trying to get back on the road the last second.Iwas not taking any meds abd Don't drink Also drive…
2025 Soul · cruise control Crash
While driving, the vehicle began accelerating (forced acceleration) without driver input. When driver attempted to stop or slow the vehicle down, the brakes were unresponsive due to the brake override system failure. Because the vehicle could not be stopped or slowed down, and…
10/14/2025 · NHTSA ODI #11693405.0
2025 Soul · powertrain
I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August…
08/06/2026 · NHTSA ODI #11755282.0
2025 Soul · lighting
Headlights when on dim are inadequate. You can not see the road. You can not drive with your lights on bright in traffic. Severe hazard to all. Near miss on animals and road damage. Very frightening.
View all 12 owner complaints →
Had a problem with your 2025 Kia Soul? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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Common questions

Is the 2025 Kia Soul reliable?

Mostly yes. With a reliability score of 8.8 out of 10 based on 12 owner complaints filed with NHTSA, the 2025 Kia Soul is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2025 Kia Soul?

On the NHTSA data, the 2025 Kia Soul does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.8/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2025 Kia Soul?

Inspect the lighting first — it's the most-reported issue on this model, with 4 owner complaints filed. Average repair cost runs about $250 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2025 Kia Soul a good used car to buy?

It scores 8.8 out of 10 on our NHTSA-based read of 12 owner complaints. The main thing to watch is lighting. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2025 Kia Soul?

Based on NHTSA records, the most-reported issue is lighting, with 4 complaints filed. Average repair cost runs about $250 at an independent shop.

What's the most expensive thing that goes wrong?

The lighting is one of the costlier repair items. Average repair cost runs about $250 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Kia Soul has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2025 Kia Soul?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 12 complaints on file and the costliest repair averaging $250, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 23 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2025/Kia/Soul. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Kia. Some links on this page are affiliate links and we may earn a commission if you purchase through them.
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