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Direct rivals · Direct rivals in the compact suv segment

2017 Hyundai Tucson vs 2017 Mazda CX-5

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-14 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2017 Mazda CX-5 clearly comes out ahead on reliability data

Two trucks built for the same buyer, and the data tells a clear story. The 2017 Mazda CX-5 edges the 2017 Hyundai Tucson on reliability scoring (3.7 versus 3.2) with meaningful gaps in complaint volume and severity. Real differences, not noise.

2017 Hyundai Tucson

3.2/5
Reliability score
1,068 complaints
1 recalls (0 critical)
$11,550 repair exposure
vs
More reliable

2017 Mazda CX-5

3.7/5
Reliability score
146 complaints
1 recalls (0 critical)
$10,450 repair exposure

Stories from the shop

If I'm picking between these two head-to-head, I'm taking the 2017 Mazda CX-5. Reliability score's a solid 3.7 versus 3.2 on the 2017 Hyundai Tucson, and the complaint counts back it up — 146 versus 1,068. That's not noise, that's a real gap between rivals built for the same buyer.

If you lean 2017 Hyundai Tucson, know what you're getting into on engine and powertrain. Those categories have noticeably more complaints than the 2017 Mazda CX-5 sees, and they're not cheap items when they go.

Going with the 2017 Mazda CX-5? Watch the visibility. The 2017 Hyundai Tucson has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2017 Hyundai Tucson
2017 Mazda CX-5
engine
430 reports
moderate · ~$3,100
9 reports
moderate · ~$3,100
powertrain
283 reports
moderate · ~$2,500
11 reports
moderate · ~$2,500
electrical
65 reports
critical · ~$850
42 reports
moderate · ~$850
cruise control
49 reports
severe · ~$600
4 reports
severe · ~$600
body
38 reports
moderate · ~$1,500
11 reports
severe · ~$1,500
brakes
34 reports
severe · ~$450
9 reports
severe · ~$450
visibility
No reports
12 reports
moderate · ~$350
airbags
8 reports
severe · ~$1,100
3 reports
moderate · ~$1,100
lighting
9 reports
moderate · ~$250
No reports

Common questions

Which is more reliable, the 2017 Hyundai Tucson or the 2017 Mazda CX-5?

Based on the NHTSA data we track, the 2017 Mazda CX-5 comes out ahead with a reliability score of 3.7 versus 3.2. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2017 Hyundai Tucson?

Compared to the 2017 Mazda CX-5, the 2017 Hyundai Tucson sees more reported issues in engine and powertrain. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2017 Mazda CX-5?

Compared to the 2017 Hyundai Tucson, the 2017 Mazda CX-5 has more complaints in visibility. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

Both vehicles have 1 active recalls. Total recall count alone isn't a great signal — what matters is severity. See the recall counts by severity in the comparison table.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $11,550 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2017 Hyundai Tucson on NHTSA · 2017 Mazda CX-5 on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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