2025 Cadillac Optiq Recalled Over Electrical System
A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
Here’s the short version: your Cadillac Optiq’s power windows are supposed to stop and back off when they hit something on the way up. On the trucks and cars covered by this recall, they might not. And if a hand, arm, or finger is in the way when you hit the express-up button on the key fob, that window can pinch before it gives up.
GM has filed a recall covering certain 2025 through 2027 Cadillac Optiq vehicles for this exact problem. The government count on this one is 29,347 vehicles.
What’s actually going wrong
Federal law — specifically FMVSS 118, the standard for power-operated window systems — requires that a closing window sense an obstruction and reverse. That’s the anti-pinch feature. It’s the reason a properly working window stops and drops back down when it feels resistance instead of just crushing whatever’s in the frame.
On these Optiqs, that safety catch has a gap. When you use the express-up function from the key fob — the feature that lets you roll the front windows all the way up remotely — the window may not detect an obstruction and may fail to reverse direction. So instead of stopping and backing off, it keeps closing.
The root of it isn’t a mechanical part. It’s the body control module software. The BCM is the little computer that manages a bunch of your electrical functions, windows included. In this case, the logic that’s supposed to catch an obstruction during a key-fob express-up isn’t doing its job. That’s why the fix is a software update, not a part swap.
The practical risk is straightforward. A closing window that doesn’t reverse can pinch a passenger before it lets go. That’s a pinch injury — a hand or finger caught in the frame. Not catastrophic in most cases, but real, and the whole point of FMVSS 118 is to prevent it.
What the filing says
GM received this recall on September 24, 2026, and it’s logged with NHTSA under campaign number 26V612000. GM’s own internal number for it is N262567230.
The VINs tied to this recall became searchable on NHTSA.gov on September 24, 2026, so you can check yours right now. Owner notification letters are expected to go out November 9, 2026.
The remedy is a BCM software update, and here’s a nice part: you may not even need to make an appointment. GM says the update can be done by a dealer or delivered over-the-air. Either way, it’s free of charge. That’s the law on a safety recall — you don’t pay for it.
What this means if you own one
If you’re driving a 2025 Cadillac Optiq or a 2026 Cadillac Optiq, here’s how I’d handle it.
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Run your VIN. Go to NHTSA.gov and enter your 17-digit VIN, or use the recall lookup for campaign 26V612000. The VINs went searchable on September 24, 2026, so the info is live. This tells you for certain whether your specific vehicle is included.
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Change how you close the windows until it’s fixed. This is the low-tech move that costs you nothing. Until the software is updated, be careful with the key fob’s express-up function — that’s the specific action tied to the defect. Make sure nobody has a hand or arm in a window before you use it. Keep kids and their fingers clear.
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Take the OTA update if it comes to you. GM says this fix can be pushed over the air. If your Optiq is set up for OTA updates and connected, this could land without a dealer visit. If you’d rather have a dealer do it, that’s fine too — same fix, still free.
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Watch your mailbox. Notification letters are expected November 9, 2026. If you bought your Optiq used or recently moved, your address on file might be stale. You don’t have to wait for the letter — the VIN lookup and the customer service line are both available now.
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Ask questions if you need to. Cadillac customer service is at 1-800-458-8006. If you want to confirm whether your car already got the OTA update, or you want to schedule the dealer install, that’s your line. GM’s number for this recall is N262567230 — have it handy.
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Keep your records. If you get the dealer update, keep the paperwork. If the fix comes over the air, note the date it installed. Documentation matters if there’s ever any question about whether your vehicle was corrected.
My honest take
This is a software recall, and as recalls go, it’s on the more manageable end. Nobody’s tearing an engine apart. The fix is code, it’s free, and there’s a real chance it reaches you without a trip to the dealer.
That said, don’t shrug it off just because it’s “only” the windows. FMVSS 118 exists because pinch injuries are avoidable, and a window that won’t reverse is exactly the situation the rule is meant to prevent. Kids and pets are the ones who get hurt in these scenarios, not the person hitting the button.
Run your VIN, be careful with the fob’s express-up until the update lands, and confirm the software actually installed. That’s the whole job on this one.
Source: NHTSA recall campaign 26V612000.