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ProblemsByVin Model / MERCEDES-BENZ CLA-CLASS
10 model years · 2014–2023

Mercedes-Benz CLA-Class reliability by year

0 recalls and 571 owner complaints across 10 model years. Best year to buy: 2020. Year to avoid: 2014.

Best year to buy
2020
8.4/10
0 recalls · 23 complaints
See the 2020 CLA-Class →
Year to avoid
2014
7.4/10
0 recalls · 192 complaints
See the 2014 CLA-Class →

Worst model years to avoid → — the single year to avoid for every model line we track, ranked side by side.

Years to avoid — and why 1 flagged on the NHTSA record

2015 Avoid — the engine Engine: 28 complaints, classified severe, failures cluster 25,419–90,000 mi

Cleaner on the data: 2014, 2016, 2017, 2018, 2019, 2020 . Still verify the specific vehicle.

At-a-glance: every year color-coded

Each cell shows the last two digits of the model year and its 0–10 reliability score from NHTSA data. Click any year to see the full record. best year · year to avoid.

Year-by-year reliability 10 model years · newest first

2023
9.0/10
0 recalls · 6 complaints
2022
9.2/10
0 recalls · 4 complaints
2021
9.2/10
0 recalls · 5 complaints
2020
8.4/10
0 recalls · 23 complaints
OK
2019
8.2/10
0 recalls · 51 complaints
OK
2018
8.2/10
0 recalls · 44 complaints
OK
2017
8.4/10
0 recalls · 27 complaints
OK
2016
8.0/10
0 recalls · 62 complaints
OK
2015
7.6/10
0 recalls · 157 complaints
Avoid
2014
7.4/10
0 recalls · 192 complaints
Caveats

Common trouble spots across the CLA-Class aggregated across 10 model years

electrical
92 complaints across 7 years · avg $850
engine
83 complaints across 6 years · avg $3,100
powertrain
66 complaints across 6 years · avg $2,500
airbags
49 complaints across 6 years · avg $1,100
body
40 complaints across 5 years · avg $1,500
visibility
28 complaints across 5 years · avg $350

Common questions

What's the best year to buy a Mercedes-Benz CLA-Class?

Based on NHTSA complaint volume and severity weighting, the 2020 Mercedes-Benz CLA-Class scores 8.4/10 — the strongest in the 2014–2023 range. 23 complaints on file, 0 active recalls. Reliability scores reflect the federal complaint record, not subjective owner reviews.

Which Mercedes-Benz CLA-Class year should I avoid?

The 2014 Mercedes-Benz CLA-Class scores 7.4/10 — the weakest in the lineup. 192 owner complaints with NHTSA, 0 active recalls. That doesn't mean every 2014 is a problem — it means failure rates run higher than peer model years on the same platform.

Which years of the Mercedes-Benz CLA-Class should I avoid?

On the NHTSA complaint and recall record, the model years to be most careful with are 2015 (avoid — the engine — engine: 28 complaints, classified severe, failures cluster 25,419–90,000 mi). The cleaner years on the data are 2020, 2019, 2018, 2017, 2016, 2014. This is our read of the federal data, not a substitute for a pre-purchase inspection of the specific vehicle.

How many years of the Mercedes-Benz CLA-Class are tracked?

10 model years (2014 through 2023) with NHTSA records on file. Total across the lineup: 0 recalls and 571 owner complaints.

What's the most-reported problem on the Mercedes-Benz CLA-Class?

electrical is the most-reported category — 92 complaints across 7 model years. Average shop repair runs about $850.

Year-over-year reliability scores derived from NHTSA recall and owner complaint volume, severity weighted by reported crashes, fires, injuries, and fatalities. Best/worst year calls require a minimum complaint sample per year so single-data-point years aren't crowned by chance. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Mercedes-Benz.
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