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ProblemsByVin Index / 2007-FORD-FREESTAR / COMPLAINTS
Full complaint record · NHTSA

2007 Ford Freestar owner complaints

64 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 10 complaints shown

34 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/28/2007 55,200 mi ODI #10213083.0

While traveling on I-81 southbound, my 2004 Ford freestar van went out of gear and the van lost power. When we coasted to the shoulder the van would not go into gear. The Ford dealership that is working on the van believes it is the trans torque converter. *tr

12/27/2017 141,000 mi ODI #11056992.0

"takata recall" while driving my van I lost to go to the bank, when I went to put my foot on the gas pedal it would not go. There was no movement. It made this funny sound under the hood. I had no warning, it shifted gears, my husband even plugged in the code reader and nothing came up. As we are looking into the issue the torke converter went out in the transmission. So now this needs to be replaced. We we're on a it street at a stop light getting ready to make a left hand turn.

12/16/2015 70,000 mi ODI #10810770.0

When I touched the transmission gear shift one morning, the car began rolling down my driveway & rolled into the street. I had a hard time stopping the vehicle because the engine was not yet running & the power brakes were not on. The gear shift lever would not hold in park or any of the other gears. I had the vehicle towed to a transmission repair shop. When I told the mechanic what had happened, he said it was the transmission torque converter & said, "this is a common problem with this vehicle." "I have replaced hundreds of them over the years. Other independent transmission repair shops have said the same thing. When I asked the clerk at the local Ford dealer parts dept., they would not tell me how many of the torque converters they have replaced. Nor could I get any information from t

11/26/2013 135,000 mi ODI #10553911.0

Traveling on the pa interstate van lost all power. Towed need complete transmission rebuild due to failure of torque converter. We were lucky we were not hurt. There was no warning at all that there was a issue. Van is a nightmare. *tr

11/26/2013 115,000 mi ODI #10553912.0

Water leaks down the hood thru the cowl. Vans PCM had to be replaced. There is a tsb on this. Poor design of hood allows water to leak into cowl and into the PCM. Had PCM replaced at $500 plus. This van is a nightmare. *tr

11/26/2013 152,000 mi ODI #10553914.0

Without any warning the van will just lose power during travel. This happens every few days. Mechanics don't know why. *tr

11/21/2017 152,000 mi ODI #11047838.0

Tl* the contact owns a 2007 Ford freestar. While driving approximately 25 MPH, while the accelerator pedal was depressed, the contact heard a rattling noise under the hood. The contact stated that the rattling noise seized once the speed was reduced. There were no warning indicators illuminated. The vehicle was taken to homer skelton Ford of millington (9030 us-51, millington, tn 38053 (901) 873-3673) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 152,000.

09/05/2018 57,000 mi ODI #11124495.0

Torque converter is showing signs of failure with van a less than 50k miles. A transmission flush and service including Ford's friction modifier did not fix.

09/04/2013 104,823 mi ODI #10541785.0

Pulled in to driveway to pick up a passenger, stopped and put it in reverse and bang, the motor died. Restarted and same thing. Got it to go forward but same problem, starts fine and runs until you put it in gear, and it dies. *jb

08/27/2010 77,000 mi ODI #10352349.0

This is my second complaint form submission for the problem. Last fall my 2007 Ford freestar broken down due to transmission malfunction. I was told that Ford has alot of problems with transmissions. I need to know what else I can do to reimbursed for the failure of the transmission. I was on my way to college classes when the van broken down. *tr

engine 3 complaints shown

8 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
10/20/2011 132,000 mi ODI #10433190.0

My husband was driving home from work when all of a sudden no warning, no check engine light nothing, he loses all gears and speed. There was a lot of cars behind him, the road he was on is very busy with several hills and blind spots. We have checked into this problem with Ford and they state that yes they are aware of a design problem with the hood by the wind shield wipers that allows water to go in, drain down the fire wall and leak into the PCM module and the transmission. This water shorts them out and with no warning you lose speed and gears to continue driving. This is a huge safety issue, I just thank god our children were not in the van, and that he was able to get the van off to the side of the road.

08/26/2015 70,430 mi ODI #10759412.0

Tl* the contact owns a 2007 Ford freestar. The contact stated that while driving at approximately 55 MPH, the vehicle stalled. The vehicle was unable to restart. The vehicle was towed to a dealer where it was unknown what needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,430. The VIN was not available. Updated 11/09/15*lj *cn

08/02/2018 89,000 mi ODI #11115445.0

Tl* the contact owns a 2007 Ford freestar. While driving at an unknown speed, the vehicle stalled as the accelerator pedal was depressed. There were no warning indicators illuminated. The vehicle was towed to the contact's residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, but offered no assistance. The failure mileage was 89,000. *js

electrical 2 complaints shown

3 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/22/2018 68,000 mi Fire ODI #11163095.0

Passenger side mirror burned, smoldered with a great deal of smoke. Could see orange glow behind the mirror. Smelled like an electrical burn. Car was parked, no key in ignition, happened right after unlocking car with key fob.

11/26/2013 151,000 mi ODI #10553913.0

Intermittently locks out the ignition caused by the factory installed anti-theft system. Not ever sure when the car might start. This van is a nightmare. *tr

body 2 complaints shown

3 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
10/28/2014 30,000 mi ODI #10650834.0

Tl* the contact owns a 2007 Ford freestar. The contact stated that the headlamp covers were made of plastic, which caused the lights to become very dim when activated. After cleaning the headlamp covers, there was a yellowish tint on them that became permanent. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 30,000.

08/02/2016 142,900 mi ODI #10892416.0

Tl* the contact owns a 2007 Ford freestar. The contact stated that the wheels seized while driving, which resulted in a loss of control. The vehicle was towed to an independent mechanic who diagnosed that the subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 142,900.

other 1 complaint shown

09/23/2024 ODI #11616056.0

The contact owns a 2007 Ford Freestar. The contact received notification of NHTSA Campaign Number: 13V081000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

cruise control 1 complaint shown

8 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
08/27/2012 52,100 mi ODI #10472542.0

While parking the car, the engine/gas surged taking me slightly forward until I put on the brake. The first time happened in may, but it continues to happen especially when I am going slowly (parking etc) both in forward and reverse and have the air conditioning on. *tr

Showing 300 of 64 total complaints. The full federal record is available at nhtsa.gov/vehicle/2007/Ford/Freestar#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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