The 2008 Chrysler 300 airbag complaints focus on two critical issues: non-deployment in actual crashes and widespread parts unavailability for recall repairs.
Deployment failures: Owners describe multiple crash scenarios—side impacts, head-ons, and frontal collisions at speeds from 3 to 45 mph—where front airbags did not inflate. Injured occupants required ambulance transport and hospital treatment for whiplash, fractures, chest injuries, and back trauma in several cases. One crash involved an airbag that *did* deploy but caused burn injuries to the occupant's neck and hands. A separate complaint documented an airbag warning light that remained on and a lifted dashboard panel indicating internal system malfunction.
Recall complications: The biggest complaint pattern is parts unavailability. From 2014 to 2017, Chrysler issued multiple airbag recall campaigns (15V313000, 16V352000, and 15V352000) after Takata inflator rupture risks surfaced. Owners received official recall notices but dealers repeatedly told them parts were not in stock with no estimated arrival dates. One owner noted that Takata's bankruptcy filing made the supply situation worse. A few owners documented repeated airbag warning light faults (including a clock spring failure) requiring expensive dealer repairs. One original owner couldn't even confirm whether her side curtain airbags were Takata-made because the dealer wanted $384 to inspect them.
Owners felt stranded—unable to drive unsafe vehicles with unfixed recalls, paying insurance on unusable cars, and receiving no compensation or loaner vehicles from Chrysler.
Failure modes owners describe
Airbag non-deployment in crashes
Front driver and/or passenger airbags failed to inflate during impact events including side-impact, head-on, and frontal collisions ranging from low-speed (3 mph) to high-speed (45 mph) incidents. Owners report multiple crash scenarios where airbags did not deploy when they should have.
When: During crashes at various mileages (3,500 to 180,000 miles reported)
Symptoms owners cite: No airbag inflation during vehicle impact; Occupants sustaining injuries from unprotected crashes; Check engine warning light illuminating after some incidents
Codes mentioned: NHTSA 15V313000, NHTSA 15V352000, NHTSA 16V352000
Repairs/costs cited: Replacement airbag inflators required per recall; parts often unavailable. One owner cited $384 dealer cost to inspect whether airbags were Takata-manufactured.
Recalls/TSBs owners mention: NHTSA Recall 15V313000 (driver airbag inflator rupture risk due to humidity exposure), NHTSA 16V352000, and NHTSA 15V352000 issued. Remedy status listed as incomplete in multiple complaints; parts distribution problems prevented repair completion.
Airbag warning light and horn malfunction post-repair
After factory recall repair for airbag issues (Campaign 15V313000), horn failed and airbag warning indicator remained illuminated. Two independent repair shops could not diagnose; problem required dealer evaluation.
When: Weeks after airbag recall repair completion
Symptoms owners cite: Horn non-functional; Airbag warning light stays on after repair
Codes mentioned: NHTSA 15V313000, NHTSA 16V352000
Repairs/costs cited: Vehicle required dealer diagnostic testing; independent shops unable to resolve.
Recalls/TSBs owners mention: Subsequent recall notification NHTSA 16V352000 issued but parts were unavailable for the second repair phase.
Airbag warning light and dashboard deformation without deployment
Airbag warning indicator illuminated and the dashboard strip above the glove compartment lifted on the passenger side, indicating potential internal airbag system malfunction, though no deployment occurred.
When: At approximately 35,000 miles
Symptoms owners cite: Airbag warning light on; Passenger-side dashboard deformation (strip lifted above glove box)
Codes mentioned: NHTSA 14V567000
Repairs/costs cited: Vehicle not diagnosed or repaired by owner.
Recalls/TSBs owners mention: NHTSA Recall 14V567000 (electrical system) issued but parts unavailable.
Repeated airbag warning light reappearance and clock spring failure
Airbag warning light came on multiple times over several years, requiring two separate dealer repairs. First repair involved clock spring replacement in May 2014, but warning reappeared in March 2015 requiring additional $763.44 repair.
When: May 2014 and March 2015 at 59,700 miles
Symptoms owners cite: Airbag warning light illumination; Recurring warning light despite prior repairs
Codes mentioned: Clock spring fault (inferred)
Repairs/costs cited: May 2014: $306 clock spring repair. March 2015: $763.44 for undisclosed airbag system work on vehicle with no accident history.
Recalls/TSBs owners mention: No recall mentioned; treated as warranty repairs.
Takata side-impact and side curtain airbag uncertainty
Original owner concerned about Takata-manufactured side and side curtain airbags equipped with the Protection Group option, but unable to confirm manufacturer. Dealer refused to identify airbag source without charging $384 to disassemble, complicating recall awareness.
When: 2008 model year vehicle purchase; concern raised after front Takata recall
Symptoms owners cite: No known failures but safety concern regarding unconfirmed Takata side airbags
Repairs/costs cited: $384 dealer charge to inspect and identify airbag manufacturer.
Recalls/TSBs owners mention: Chrysler declined to identify airbag maker without paid inspection. Takata bankruptcy filing raised additional concern about future recalls.
Airbag deployment with burn injuries
Airbag inflated during a crash but caused thermal burns to the neck and hands of the occupant. Vehicle was destroyed in the collision.
When: At 180,000 miles during crash at 30 mph
Symptoms owners cite: Burns to neck and hands from airbag deployment; Medical attention required
Codes mentioned: NHTSA 15V313000
Repairs/costs cited: Vehicle destroyed; no repair possible.
Recalls/TSBs owners mention: Recall 15V313000 (airbag) issued but parts unavailable at time of crash.
Parts distribution failure preventing timely recall completion
Widespread pattern across 88 complaints where owners received recall notifications (primarily campaigns 15V313000 and 16V352000) but dealers could not supply replacement parts within reasonable timeframes. Owners reported indefinite waiting periods with no estimated delivery dates from manufacturers.
When: 2014–2017 timeframe during recall notification period
Symptoms owners cite: Received recall notice but unable to schedule repair; No specific ETA from dealer or manufacturer for parts; Vehicle sat unfixed during recall period
Codes mentioned: NHTSA 15V313000, NHTSA 15V352000, NHTSA 16V352000, NHTSA 14V567000
Repairs/costs cited: No repairs completed; parts unavailable indefinitely.
Recalls/TSBs owners mention: Chrysler and Takata stated parts were not available. Multiple complaints document 'parts distribution disconnect' status. One owner noted Takata bankruptcy filing exacerbated the supply crisis.
Synthesized from 88 NHTSA owner complaints — unverified consumer
allegations, summarized for patterns. The verbatim filings appear below.