Tl* takata recall the contact owns a 2009 Chrysler 300. The contact received notification of NHTSA campaign number: 16v352000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The VIN was invalid. The contact had not experienced a failure. VIN tool…
2009 Chrysler 300 airbags problems
severe 36 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Complaints
36
Recalls
0
Avg fix
$1,100
2crashes
2injuries
What stands out
Airbags accounts for 38% of every owner complaint on file for this vehicle — the dominant problem area across 6 categories tracked.
Owners have filed 36 airbags complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
The failure pattern owners describe
Buyer takeaway: The 2009 Chrysler 300 was subject to critical Takata airbag recalls, but a severe parts shortage left many owners with unfixed vehicles for years. Beyond the recall crisis, a small number of crash incidents reported complete airbag deployment failures with injuries—though formal diagnostics were limited. Service delays, weekend restrictions, and refusal to loan vehicles compounded owner frustration.
The bulk of complaints center on Takata airbag recalls (NHTSA campaigns 15V313000 and 16V352000) where replacement parts were unavailable for extended periods—many owners waited 6 months to several years without a repair date. Dealers couldn't commit to timelines, and Chrysler customer service repeatedly promised callbacks that never came. Some dealers refused to proceed without guaranteed reimbursement, and most declined to offer loaner vehicles during recalls, leaving owners without transportation.
A smaller but critical group reported airbag warning lamps staying lit continuously, and two crash incidents where airbags failed to deploy altogether—one rear-end collision with both occupants sustaining head and neck injuries, another at 50 mph into a deer with no deployment. One vehicle had both seat belts malfunction simultaneously. These failures occurred on vehicles already carrying the airbag warning lamp, suggesting systemic electrical or mechanical defect beyond the Takata recall itself. Local mechanics could not diagnose the root cause in at least one case.
Owners consistently cited unmet promises, weekend service refusals despite dealer availability, and lack of manufacturer support. The complaints span 2015 through 2019, indicating the recall resolution process dragged far longer than reasonable.
Same Chrysler 300 airbags reports on nearby years: 2007 · 2008 · 2010 · 2011 · 2012
Failure modes owners describe
Takata Airbag Recall Parts Shortage / Extended Unavailability
Owners received NHTSA recall notifications for Takata airbags (campaigns 15V313000 and 16V352000) but repair parts remained unavailable for extended periods or indefinitely. Dealers and Chrysler could not provide estimated timelines for repair completion. Multiple owners waited months to years without resolution, creating a safety concern for a critical system.
When: 2015–2018 (recall notices sent); delays extended 6 months to several years in some cases
Symptoms owners cite: Unable to schedule recall repair due to parts unavailability; No estimated date provided by dealer or manufacturer for when parts would arrive; Repeated callback promises from Chrysler customer service with no follow-up; Dealer refused to perform recall work without parts reimbursement commitment
Codes mentioned: 15V313000, 16V352000
Repairs/costs cited: Recall repair required replacement of airbag components; parts distribution disconnect confirmed by VIN tool on multiple vehicles. No specific repair costs cited by owners.
Recalls/TSBs owners mention: Takata airbag recall (NHTSA campaigns 15V313000 and 16V352000); Chrysler customer service acknowledged issues but could not commit to repair timelines or provide loaner vehicles in most cases.
Airbag Warning Lamp Illumination
Airbag warning indicator remained continuously illuminated on the instrument cluster, recurring with each vehicle startup. Owners attributed this to the underlying Takata recall issue; one case confirmed parts unavailable for repair. Root cause diagnosis not completed in all instances.
When: At or around 96,000 miles (one documented case)
Symptoms owners cite: Airbag warning lamp continuously illuminated; Warning lamp recurs each time vehicle is started; No actual airbag deployment failure reported by owner in this instance
Codes mentioned: 15V313000
Repairs/costs cited: No repair completed; parts unavailable for recall remedy.
Recalls/TSBs owners mention: Takata recall notification sent; parts unavailable within reasonable timeframe.
Airbag Deployment Failure in Crash Event
Two separate crash events reported where airbags failed to deploy despite impact severity. One incident involved a rear-end collision; both driver and passenger seat belts also malfunctioned. The second involved a collision with a deer at 50 mph. Both vehicles had illuminated airbag warning lamps prior to failure. At least one crash resulted in head and neck injuries requiring medical attention. No formal diagnosis or repair completed in either case.
When: At 150,000 miles (one case); at 25,000 miles (second case)
Symptoms owners cite: Airbags failed to deploy during frontal/rear-end impact collision; Seat belt system malfunction coincided with airbag failure (one case); Airbag warning lamp illuminated prior to crash (one case); Head and neck injuries sustained by occupants (one case)
Repairs/costs cited: First case: vehicle destroyed; no repair attempted. Second case: taken to local mechanic who could not diagnose the failure; vehicle not repaired.
Recalls/TSBs owners mention: Manufacturer not notified in either case; no recall or warranty action documented.
Dealer Service Delays and Bad-Faith Recall Handling
Owners reported dealers scheduling airbag recall work far in the future (mid-November to mid-December) or refusing weekend service despite availability, claiming parts were not in stock or not reimbursable. Dealers also refused to provide loaner vehicles during extended recalls, creating inconvenience and financial hardship for owners. One dealer took a vehicle for a full day, then claimed the vehicle did not qualify for recall coverage and refused to proceed without Chrysler reimbursement approval.
When: 2015–2019
Symptoms owners cite: Long wait times for parts (3–4 months or longer); Weekday-only service windows offered despite weekend availability; Refusal to provide loaner cars during extended repairs; Dealers citing lack of reimbursement approval as reason to halt recall work; Repeated promises to call back with availability; no follow-through
Codes mentioned: 15V313000, 16V352000
Repairs/costs cited: No repairs completed during delays; dealers withheld service pending parts or reimbursement authorization.
Recalls/TSBs owners mention: Takata recall campaigns 15V313000 and 16V352000; customer service promises to investigate and call back were not honored; no loaner vehicles offered; one customer stated Chrysler refused to approve recall work.
Synthesized from 36 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 9 most recent
Tl* takata recall. The contact owns a 2009 Chrysler 300. The contact received notification of NHTSA campaign number: 15v313000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part…
Tl* takata recall. The contact owns a 2009 Chrysler 300. The contact received notification of NHTSA campaign numbers: 15v313000 (air bags) and 16v352000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be…
Tl* takata recall. The contact owns a 2009 Chrysler 300. The contact stated that the recall notice for NHTSA campaign number: 16v352000 (air bags) was received. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The…
Tl* takata recall. The contact owns a 2009 Chrysler 300 . The contact received a notification of NHTSA campaign number: 15v313000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Part…
Tl* the contact owns a 2009 Chrysler 300. The contact received notification of NHTSA campaign number: 15v313000 (air bags) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2009 Chrysler 300. The contact received notification of NHTSA campaign number: 15v313000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN…
Tl* the contact owns a 2009 Chrysler 300. The contact received notification of NHTSA campaign number: 16v352000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 Chrysler 300. The contact received notification of NHTSA campaign number: 15v313000 (air bags)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Had airbags trouble with your 2009 Chrysler 300?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2009 Chrysler 300?
It's a meaningful issue. 36 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 36 complaints filed, airbags issues most often appear around 98,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2009/Chrysler/300.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.