BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.
full bulletin at NHTSA ↗2008 INFINITI QX56 suspension problems
moderate 5 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →
Complaints
5
Recalls
0
Avg fix
$900
When does it fail?
Of the 5 suspension complaints filed for the 2008 INFINITI QX56, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Among the 5 model years of INFINITI QX56 in our records for suspension problems, this one ranks #2 by owner-complaint volume.
No new NHTSA suspension complaint has been filed on this vehicle in over 11 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on th
full bulletin at NHTSA ↗SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
full bulletin at NHTSA ↗INFINITI: CLICKING NOISE FROM REAR AXLES DURING TAKE-OFF/ACCELERATION. UPDATED 11/2/11.
full bulletin at NHTSA ↗INFINITI: FRONT SUSPENSION NOISE. A NOISE (CLUNKING, SQUEAKING, POPPING) CAN BE HEARD WHEN PERFORMING AT LEAST ONE OF THE FOLLOWING ACTIONS-TURNING STEERING WHEEL LEFT/RIGHT; DRIVING OVER SPEED BUMPS; DRIVING ON ROUGH ROADS; ACCELERATING/DECELERATING AND NOISE IS COMING FROM THE FRONT STABILIZER BAR BUSHING.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 1 most recent
When driving at highway speeds, if I drive over any kind of bump, or groove in the road the back end of the vehicle bounces and sways and I have to grip the steering wheel extra tight and hope that I don't lose control of the car. The same thing happens when I go over bumps at slower speeds but it doesn't sway from side to side, just bounces up and down. I feel extremely unsafe driving this…
Had suspension trouble with your 2008 INFINITI QX56?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2008 INFINITI QX56?
It's a documented issue but not catastrophic. 5 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
At what mileage does the suspension typically fail?
Based on the 5 complaints filed, suspension issues most often appear around 85,692 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2008/INFINITI/QX56.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.