Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.
Couldn't find that VIN. Check the digits and try again.
ProblemsByVinFile / 2011-CADILLAC-SRXNHTSA data synced 3 days ago
2011 · Cadillac
Cadillac SRX problems
446 owner complaints and 3 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Reliability score
6.4 / 10
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2011 SRX?
High-risk ownership
Repair exposure runs above average — only with money set aside and eyes open.
Suspension: 55 complaints, classified severe, failures cluster 76,973–130,000 mi
Powertrain: 32 complaints, classified severe, failures cluster 15,766–65,000 mi
Reliability score 6.4/10 — around the segment average
3 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
Embed this reliability snapshot
Free to use on your site, post, or video — keep the link back. Preview the widget →
What owners are saying
recent NHTSA-filed complaints · verbatim
2011 SRX· lighting
It is clear that it's a manufacturing problem with the seals for the headlights in this vehicle. There are many of the same complaints concerning visibility and water log inside the headlamps. I am having this same issue. Because of the water log inside of the headlamps, this…
Low beam headlights are useless. They only light up one car length. I see others have complained also. We have the "luxury" model with the halogen lights. I see this as a safety factor. There was no accident, I just don't feel comfortable driving this car at night due the…
Improper seal allows moisture and cobdensatuon in which causes the headlights burn out. I have owned this vehicle for 2.5 years and have replaced the headlight bulb 3 times.
Both headlights have moisture and right headlight failed while driving. Gm is well aware of this defect. The light failing while driving is a safety issue. Gm will replace light for 1400.00 dollars, but the replacement has the same defect. They need to be recalled and fixed.
Had a problem with your 2011 Cadillac SRX?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
General motors (gm) is recalling certain model year 2010-2011 Cadillac srx vehicles manufactured from october 26, 2008, through june 23, 2011, for failing to comply with the requirements of federal motor vehicle safety standard number 114, theft protection
The driver may be unable to shift the transmission out of gear, resulting in no motion or the shifter may inaccurately indicate that the transmission is in park when it is not, allowing the vehicle to roll away and cause a possible crash.
Fix: Gm will notify owners, and dealers will ensure that the transmission shift cable is properly routed and seated in the transmission cable bracket. This service will be performed free of charge. The safety recall is expected to begin during january 2012. Owners may contact Cadillac at 1-866-982-2339.
General motors is recalling certain model year 2011 Buick lacrosse and Cadillac srx vehicles for failing to comply with the requirements of federal motor vehicle safety standard no
If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could result in a crash.
Fix: Dealers will reprogram the ecc module free of charge. The safety recall began on march 11, 2011. Owners may contact Buick at 1-866-608-8080, Cadillac at 1-866-982-2339 or at the owner center at www.gmownercenter.com.
General motors is recalling certain model year 2011 Cadillac srx passenger vehicles for failing to conform to the requirements of federal motor vehicle safety standard no 208, "occupant crash protection
The right rear occupant may not be protected and suffer injuries in certain frontal and side crashes.
Fix: Gm dealers will reprogram the sensing and diagnostic module free of charge. The safety recall is expected to begin on or about june 17, 2011. Owners may contact Cadillac at 1-866-982-2339 and at the owner center at www.gmownercenter.com .
Common questions
Is the 2011 Cadillac SRX reliable?
It's got known weak points. With a reliability score of 6.4 out of 10 based on 446 owner complaints filed with NHTSA, the 2011 Cadillac SRX has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2011 Cadillac SRX?
The 2011 Cadillac SRX is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Suspension: 55 complaints, classified severe, failures cluster 76,973–130,000 mi; Powertrain: 32 complaints, classified severe, failures cluster 15,766–65,000 mi; Reliability score 6.4/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2011 Cadillac SRX?
Based on NHTSA records, the most-reported issue is lighting, with 186 complaints filed. Typical failure occurs around 80,605 miles. Average repair cost runs about $250 at an independent shop.
What's the most expensive thing that goes wrong?
The lighting is one of the costlier repair items. Average repair cost runs about $250 at an independent shop. Typical failure occurs around 80,605 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Cadillac SRX has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2011 Cadillac SRX?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 446 complaints on file and the costliest repair averaging $250, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 3 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Cadillac/SRX.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
We are not affiliated with Cadillac. Some links on this page are affiliate links and we
may earn a commission if you complete a quote or purchase.