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ProblemsByVinFile / 2011-JEEP-GRAND-CHEROKEENHTSA data synced 4 days ago
Jeep
2011 Jeep Grand Cherokee problems
The 2011 Jeep Grand Cherokee has 1,638 NHTSA owner complaints on file — not a small number. 1 active recall campaign.
The 2011 Jeep Grand Cherokee has 1,638 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of July 2026). The most-reported system is electrical at 705 complaints, typically surfacing around 70,667 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.
Jeep Grand Cherokee owner complaints by model year
What actually breaks on the 2011 Jeep Grand Cherokee
The problems owners report most, open recalls, and the mileage where failures cluster — straight from the NHTSA record, in seconds.
Reliability score
6.2 / 10
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
1
Severe
0
Moderate
Should you avoid this 2011 Grand Cherokee?
Avoid — the powertrain
The data says walk unless this exact vehicle has documented proof the powertrain was repaired or replaced.
49 fire-related complaints and 7 crash-related complaints on the electrical system
Powertrain: 79 complaints, classified critical, failures cluster 45,000–100,765 mi
Reliability score 6.2/10 — around the segment average
1 recall campaign on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
4 / 5 overall
Overall★★★★★4/5
Frontal crash★★★★★4/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2011 Jeep Grand Cherokee SUV 4WD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2011 Jeep Grand Cherokee? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
electrical — 705 owner reports
· tends to show around 70,667 mi · ~$850 to fix
brakes — 233 owner reports
· tends to show around 62,354 mi · ~$450 to fix
engine — 148 owner reports
· tends to show around 72,268 mi · ~$3,100 to fix
steering — 86 owner reports
· tends to show around 80,513 mi · ~$700 to fix
⚠ The one to take seriously: electrical is flagged
severe on this model
, showing up around 70,667 mi.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 1 active recall on this model. Recall repairs are always free.
Verdict for buyers: 6.2/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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When owners report each system failing, in actual miles — so you can see what's likely behind you,
what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact
year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
What owners are saying
recent NHTSA-filed complaints · verbatim
2011 Grand Cherokee· fuel system
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA Campaign Number: 19V813000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that shortly after starting the engine, the vehicle…
Tl* the contact owns a 2011 Jeep grand cherokee. The contact received a notification for NHTSA campaign number: 14v530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The…
Tl* the contact owns a 2011 Jeep grand cherokee. The contact received a recall notification in the mail for NHTSA campaign number: 19v813000 (electrical system). The contact had not spoken with a local dealer or the manufacturer regarding the recall. The contact stated that her…
Tl* the contact owns a 2011 Jeep grand cherokee. While driving at 10 MPH, the engine stalled and the vehicle was able to restart. The failure recurred several times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the…
Had a problem with your 2011 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3
A vehicle stall increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Under investigation
1 open at NHTSA
EAAir Bags › Frontal · opened September 2021
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA21002 on NHTSA →
It's got known weak points. With a reliability score of 6.2 out of 10 based on 1,638 owner complaints filed with NHTSA, the 2011 Jeep Grand Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2011 Jeep Grand Cherokee?
On the NHTSA data, the 2011 Jeep Grand Cherokee is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the powertrain was repaired or replaced. The record behind that call: 49 fire-related complaints and 7 crash-related complaints on the electrical system; Powertrain: 79 complaints, classified critical, failures cluster 45,000–100,765 mi; Reliability score 6.2/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2011 Jeep Grand Cherokee?
Inspect the electrical first — it's the most-reported issue on this model, with 705 owner complaints filed. Typical failure occurs around 70,667 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2011 Jeep Grand Cherokee a good used car to buy?
It scores 6.2 out of 10 on our NHTSA-based read of 1,638 owner complaints. The main thing to watch is electrical. Typical failure occurs around 70,667 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2011 Jeep Grand Cherokee?
Based on NHTSA records, the most-reported issue is electrical, with 705 complaints filed. Typical failure occurs around 70,667 miles. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 73,311 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Jeep Grand Cherokee has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2011 Jeep Grand Cherokee?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,638 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 4 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Jeep/Grand Cherokee.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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