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ProblemsByVin File / 2011-JEEP-GRAND-CHEROKEE
2011 · jeep

jeep Grand Cherokee problems

1 safety recall. 1,637 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
6.2 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
1
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

electrical
705 reports · avg $850
severe
brakes
233 reports · avg $450
moderate
engine
147 reports · avg $3,100
moderate
steering
86 reports · avg $700
severe
powertrain
79 reports · avg $2,500
critical
airbags
49 reports · avg $1,100
severe
suspension
37 reports · avg $900
severe
fuel system
36 reports · avg $1,200
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2011 Grand Cherokee · fuel system
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA Campaign Number: 19V813000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that shortly after starting the engine, the vehicle…
12/31/2025 · NHTSA ODI #11707985.0
2011 Grand Cherokee · other
ON AN INTERMITTENT BASIS I HAVE EXPERIENCED PROBLEMS STARTING MY JEEP. THEN, ON DECEMBER 25, 2019, I RECEIVE THE V62 FUEL PUMP RELAY RECALL FOR MY JEEP, WHICH PROVIDES AS FOLLOWS:*DT OUR RECORDS INDICATE THAT YOUR VEHICLE [1] WAS INCLUDED IN PREVIOUS SAFETY RECALL P54 (NHTSA…
12/31/2019 · NHTSA ODI #11292350.0
2011 Grand Cherokee · electrical
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE…
12/31/2014 · NHTSA ODI #10669242.0
2011 Grand Cherokee · powertrain
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN THE MAIL FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT HAD NOT SPOKEN WITH A LOCAL DEALER OR THE MANUFACTURER REGARDING THE RECALL. THE CONTACT STATED THAT HER…
12/30/2019 · NHTSA ODI #11292152.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 14V530000 04/09/2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3

A vehicle stall increases the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.

Common questions

Is the 2011 Jeep Grand Cherokee reliable?

It's got known weak points. With a reliability score of 6.2 out of 10 based on 1,637 owner complaints filed with NHTSA, the 2011 Jeep Grand Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2011 Jeep Grand Cherokee?

Based on NHTSA records, the most-reported issue is electrical, with 705 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Jeep Grand Cherokee has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2011 Jeep Grand Cherokee?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,637 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 9 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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