ProblemsByVin File / 2011-JEEP-GRAND-CHEROKEE NHTSA data synced 7 hours ago

2011 · Jeep

Jeep Grand Cherokee problems

1,638 owners have filed defect reports on this one. That's not a small number. 1 active recall campaign on file.

Reliability score

9.8 / 10

Above-average reliability for the segment. Few systemic issues on file.

Critical

Severe

Moderate

Should you avoid this 2011 Grand Cherokee?

Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

No systemic severe-failure pattern in the complaint record
Reliability score 9.8/10 — above the segment average
1 recall campaign on file

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Buyer's checklist

Going to look at one? Use the pre-purchase inspection list.

Generated from this 2011 Grand Cherokee's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.

See the checklist ->

Active recalls showing 1 of 1

severe NHTSA 14V530000 September 4, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3

A vehicle stall increases the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.

Under investigation 1 open at NHTSA

EA Air Bags › Frontal · opened September 2021

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA21002 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2011 Jeep Grand Cherokee reliable?

Mostly yes. With a reliability score of 9.8 out of 10 based on 1,638 owner complaints filed with NHTSA, the 2011 Jeep Grand Cherokee is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2011 Jeep Grand Cherokee?

On the NHTSA data, the 2011 Jeep Grand Cherokee does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 9.8/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2011 Jeep Grand Cherokee?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my Jeep Grand Cherokee has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2011 Jeep Grand Cherokee?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,638 complaints on file, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 7 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2011/Jeep/Grand Cherokee. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.