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ProblemsByVin File / 2025-JEEP-GRAND-CHEROKEE NHTSA data synced 4 days ago
2025 · Jeep

Jeep Grand Cherokee problems

55 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.6 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2025 Grand Cherokee?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 3 categories with 3+ complaints

electrical
22 reports · avg $850
severe
powertrain
8 reports · fails ~4,391 mi · avg $2,500
moderate
engine
4 reports · fails ~3,600 mi · avg $3,100
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2025 Grand Cherokee's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2025 Grand Cherokee?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
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What owners are saying recent NHTSA-filed complaints · verbatim

2025 Grand Cherokee · electrical
I recently had recall work done. I picked the vehicle up on December 23, 2025, and the vehicle is not charging properly or driving well. When plugged into the level 2 charger it took 10 plus hours to charge when it used to take 2.5 hours to charge. The vehicle is also not…
2025 Grand Cherokee · fuel system
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer. The contact was informed that an…
12/17/2025 · at 6,500 mi · NHTSA ODI #11705661.0
2025 Grand Cherokee · electrical
This recalled vehicle cannot be driven safely. No remedy is available. I am paying for a lease. I cannot use and requesting federal assistance for a lease termination or replacement..
2025 Grand Cherokee · powertrain
The car has a strange thump when driving around 70-75. This is always and the dealer says it’s normal, which is not true! This weird thump is now happening at lower speeds and also a weird shuddering at speeds around 25-40. Shudders are more random Also starting at about…
View all 55 owner complaints →
Had a problem with your 2025 Jeep Grand Cherokee? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 26V328000 May 21, 2026

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles

Delayed air bag deployment during a crash increases the risk of injury.

Fix: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
severe NHTSA 25V576000 September 4, 2025

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles

A loss of drive power increases the risk of a crash.

Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Common questions

Is the 2025 Jeep Grand Cherokee reliable?

Mostly yes. With a reliability score of 7.6 out of 10 based on 55 owner complaints filed with NHTSA, the 2025 Jeep Grand Cherokee is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2025 Jeep Grand Cherokee?

On the NHTSA data, the 2025 Jeep Grand Cherokee does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.6/10 — above the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2025 Jeep Grand Cherokee?

Based on NHTSA records, the most-reported issue is electrical, with 22 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Jeep Grand Cherokee has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2025 Jeep Grand Cherokee?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 55 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2025/Jeep/Grand Cherokee. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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