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ProblemsByVin Index / 2011-LINCOLN-MKX / COMPLAINTS
Full complaint record · NHTSA

2011 Lincoln MKX owner complaints

148 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 5 complaints shown

38 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/18/2017 45,000 mi Fire ODI #11055288.0

2011 Lincoln mkx electrical system software recall Lincoln issued a recall (10v659000) NHTSA campaign #11v128000 which required replacement of affected bcms may have the potential for an internal short. If an electrical short develops, an overheating condition may occur which could result in a vehicle fire. Our Lincoln started to develop issues only a few weeks after purchase. The turn signal would repeatedly burn out. The dealership we purchased from replaced the bulb & housing several times with no permanent fix. After some research we found the recall notice & called Lincoln directly. As it turns our the car (VIN number & all fit the criteria for the recall per Ford) however Lincoln refuses to fix the affected module because the car is originally from canada! We live 1 hour away fo

12/06/2017 90,000 mi ODI #11052886.0

Door latch sticks and vehicle won't sense that the door is closed. Clearly an issue for Ford based on an internet search yet nothing is being done to help. Daughter at school can't get interior lights to go off and can't lock door because the car thinks door is open.

11/27/2018 ODI #11154224.0

Door ajar sensors are failing and not allowing me to lock.

11/17/2016 100,000 mi ODI #10926642.0

Driver side door ajar sensor comes on frequently. Interior light stays on when this happens, making it difficult to drive at night. Sometimes it causes the alarm to go off during the night, which is aggrivating. Such a nice car but this is an embarrassing problem. I just bought this car used but the owner said she has had this problem several times before.

11/13/2020 ODI #11374523.0

Lift gate will open without prompting. Have parked the vehicle and went inside and come back outside and liftgate will be open. At other times it will not open or close when I push the button on the dash or the rear cargo button or key fob button. Camera goes fuzzy or blacks out.

engine 4 complaints shown

18 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/19/2017 103,000 mi ODI #11055435.0

I was driving on a 35 miles/per hour zone without any warning I heard the car making clicking noise and completely shut down. I had someone checked it for me. My coolant was going into my engine. I got it towed to dealer the engine has to be replaced for almost $10,000.00. I had the car service 2 months ago at the dealer and I still over 3,000.00 miles until my next service.

12/13/2019 150,000 mi ODI #11288832.0

Tl* the contact owns a 2011 Lincoln mkx. While the contact's husband was driving approximately 70 MPH, the check engine indicator suddenly illuminated and the speed reduced. The contact pulled the vehicle over and had it towed to a family member's trailer. The contact called gene mercer Ford of amarillo (located at 3400 s soncy rd, amarillo, tx 79119, 806-355-7471) where the water pump was replaced. The dealer diagnosed that the engine failed and needed to be replaced. The engine was not replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

12/09/2011 11,000 mi ODI #10439184.0

Tl* the contact owns a 2011 Lincoln mkx. The contact stated that while driving approximately 70 MPH, the engine stalled without warning. The vehicle then coasted to the side of the road. In addition, the GPS navigation system failed to operate correctly. The engine restarted and the contact was able to resume as normal. The vehicle was taken to an authorized dealer, where the computer control module was updated. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.

12/07/2017 55,000 mi ODI #11053332.0

The throttle valve assembly was bad. The car stopped running when the wife was driving highway 105 at 50 MPH. She turned on the flashers and was able to get off to the side of the highway after a short time the car was able to be restarted and driven back to the house. The same thing happened again about two months later. This is a very dangerous situation. The engine stops with no warning.

other 3 complaints shown

11/21/2021 ODI #11441196.0

The back up camera is not working. Sometimes ithe view is perfect color, etc. Other times the view is upside down and other times, toitally out of focus or the screen is black & says check with dealer. It is a safty hazard, expecially at night when backing up. The Ford dealer says the camera needs replacing.

11/20/2017 ODI #11047452.0

Navigation no longer working- they are requiring me to purchase new sd mapping system. This should be illegal- how can they make me spend more money on a new mapping system when the navigation is working? It's a way to make me spend unnecessary money. I do not mind having outdated maps. Also the backup camera is no longer working, it is not that old of a vehicle. I have older iphones with camera's working.

11/18/2019 127,602 mi ODI #11280923.0

When driving down a freeway the brake booster went out again after it had been replaced. When I tried to brake, the pedal went down to the floor without bringing the vehicle to a stop or even slowing it down. This nearly caused an accident. We called the dealership and they said since it had been replaced already it wasnt under warranty anymore.

body 2 complaints shown

8 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/31/2019 140,000 mi ODI #11292260.0

When the temperature drops the liftgate will not stay up and will close completely on a person or items in its way. This is while vehicle is stationary and try to load items in the back area. This has happened on more than one occasion.

12/13/2015 40,000 mi ODI #10809901.0

This vehicle has been producing a strong exhaust/burning/sulfur smell in the cabin while using the climate control system/recirculator. There is a technical service bulletin out for this exact problem that states under certain conditions exhaust fumes can be pulled back into the cabin when using the climate controls. I took the vehicle to the dealership and paid $105.00 for them to tell me exactly what I already know. I would like to know what they did to pinpoint this specific problem. They told me tsb is not paid for by Ford. They quoted me $500-600 to fix the problem following the tsb. My wife and kids are in this vehicle 95% of the time and have complained to me about the nauseating smell. Not to mention exhaust fumes contain carbon monoxide! The dealership said the rear bumper ne

brakes 2 complaints shown

25 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/17/2025 ODI #11705682.0

Brake pedal went to the floor couldnt stop nearly crashed

12/06/2024 ODI #11629150.0

Twice while at a stop light with my foot on the brakes because of an incline, the engine sped up like it was grasping for air and the engine shut down. It started back each time, but the second time, my engine light came on. I called AAA since I am a member and went there for the repair. They diagnosed it as a brake booster problem and printed a copy of the Ford document sent to all US Ford and Lincoln Dealers regarding Customer Satisfaction Program 13N02, supplements 2 & 3. AAA suggested I take it to a Ford/Lincoln dealer and have the repair made under the recall. However, when I contacted Ford/Lincoln, they declined to even look at my car and said the recall was VIN specific and my car was not listed. Interestingly at the dealer and when I called and talked to several people at Ford and

lighting 1 complaint shown

12/28/2017 85,000 mi ODI #11057203.0

Left headlamp stopped working. Replaced headlamp and it will still not illuminate. Dealer said it was an electrical wiring issue into the ballast. Cost to repair is $2,200.00. Lincoln concierge refused to assist. This is a safety issue because the oncoming drivers perceive the right headlight as being the left headlight in the dark causing them to veer into our lane. This is obviously a design flaw that has a serious safety concern.

fuel system 1 complaint shown

12/22/2016 50,000 mi ODI #10937042.0

Problems with the electronic throttle body (etb). When driving, there is an extreme, sudden and dangerous loss of power. At the same time, Ford's infamous "wrench warning light' for this problem comes on and the car enters into the 'limp home mode'. This is the same problem that Ford / Lincoln is having in which the NHTSA had opened an investigation in feb. 2013 after thousands of Ford / Lincoln owners complained of the same issue I am currently having, then closed it after Ford agreed to 'fix 1,600,000 cars that "limped home"'. My research shows that Ford claims that customer satisfaction program 16b23 has been issued. However, when I contacted Lincoln hq, they stated that since NHTSA has closed this investigation, they are not willing to include my VIN with this reported problem. This pr

tires 1 complaint shown

12/15/2010 ODI #10370814.0

My leased car from varsity Lincoln mercury is six weeks old, mkz 2011. Part of the price negotiation was that the tires would be included if they failed. Tires are not usually included but my salesperson kept strong-arming me to "insure the tires" and this was a red flag so I kept refusing and suggested I would go elsewhere. On friday, dec. 10,2011, I came out from the grocery and my tire was flat. I called my salesperson who laughed and said I was unlucky. She gave me a number to call for road repair. Within 40 minutes he arrived and had my spare on. He said no nail, and it could be repaired..for sure. But, the next morning at the dealership, I was told I needed a new tire and if it was him, he would insure the tires. $338.45 later I left!! Was it because I am an elderly wo

steering 1 complaint shown

4 total in this category · severe · avg repair $700 · see steering cluster analysis →
11/23/2022 Crash ODI #11494688.0

First incident 10-15-2019 (purchased used vehicle 09-30-19) Exiting freeway at 55mph and suddenly brakes stopped working( was able to pull aside) then brakes worked normal again. Took vehicle to check breaks and nothing wrong was found. Second incident 02-17-2020 Driving son to school at 35mhp brakes stopped working while doing a right turn and ran over sidewalk to avoid hitting vehicle in front. Bumper got a little damage. Brakes check again and nothing was found. Third incident 05-15-2022 Driving at 55mph on road and brakes stopped working before trying to stop at red light. Hit cement in middle of the road to avoid crashing. Used emergency brake and Bumper was scratched. Turn on and off truck and brakes work normal again. June 22-2022 Took to mechanic after being inspected at several pl

Showing 300 of 148 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Lincoln/MKX#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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