2012 Cadillac SRX owner complaints

In december 2020, I purchased a used 2012 Cadillac srx. Once I drove the vehicle at night, I noticed the headlights are very dim. Due to the low lighting level, the bright lights are best used. The headlights are dim while the vekicle is parked or driven

My low beam headlights are extremely dim. Upon diagnosis, there is nothing wrong with the wiring or the bulbs but there is a defect with the headlights on the 2010 to 2015 Cadillac srx's. It was explained to me that the seal fails and allows moisture in the headlight which causes a haze to build up in the enclosed light cover which in turn makes the lights dim. I have been unable to drive my vehicle at night because I can't even tell that the lights are on especially on a dark street or highway. When I did some research and spoke with GMC/Cadillac I found that GMC/Cadillac has a recall on the headlight assembly in two states only-california and florida even though the problem is more than likely nationwide. There is also a class action lawsuit against Cadillac/GMC for this defect.

When lights are placed on dim you cannot see to drive at night. Very dim and unsafe.

Lowbeam lights are so dim they are not usable. Must use high beams to drive at night. Dealer adjusted lights and replaced bulbs but did not help. They said entire headlamps assemblies would need to be replaced at extremely high cost

When driving at night on low or dim you do not have enough light to see anything or anyone and they can not see you we have almost had several wrecks because of this issue I have taken my car to both the dealerships in huntsville tx where we bought it and also the one in conroe tx and both have told me the know about this problem but there is nothing they can do about the problem because there is no recall I know that this is an on going problem that they have know about for several years and that several lawsuits have been filed in state courts in ca and fl

With headlights on low beam unable to see .have to drive vehicle with high beams on very unsafe.have done research on internet have found numerous complaints .

Low beam headlamps are disfunctional. They are so dim, you cannot drive the vehicle at night without the aide of the high beam headlamps.

The low beam driving lights are very dim. We can barely see the road and would not see a person walking on the side of the road or any type of street sign or information signage. *tr

Headlights are so dim I will not drive car at night. Tried changing bulbs buy no improvement.

Headlights are very dim and do not provide sufficient lighting at night. This is a known problem with this model and GM has been aware since 2010 that this is an issue. The exterior housing unit fails and allows moisture into the headlight unit and can cause dim lights and shorts. Car is unable to be driven at night without high beams on and this causes distress and blindness to other drivers. The vehicle is available for inspection. This problem has been confirmed by GM in years 2010-2016 and there is a class action suit resulting in recall in California

Tl* the contact owns a 2012 Cadillac srx. The contact stated that while driving at 35 MPH, the low beam headlights failed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 2/9/15*cn

The headlights are very dim and virtually useless at night. I changed the bulbs with new ones and the problem still persists.

He passenger side headlight quit working on my 2010 srx last week. There's a lot of condensation in the headlight assembly. The service manager at the local Cadillac dealer told me the headlight assembly must have been bumped and the seal compromised. The cost to fix it is $1,250 plus 2 hours labor and tax. The car is within the time warranty but outside the mileage warranty. He was very clear that gm would not help me with this problem. I guess gm trains their dealers to blame all products that prove defective after the warranty expires on their customers. This is my third Cadillac and I've had more problems with this car than the other two combined.

Tl* the contact owns a 2012 Cadillac srx. While operating the vehicle with the low beam headlights activated, the illumination was very dim and created a severe visibility hazard to the driver. The vehicle was taken to the local dealer (southern Chevrolet in alexandria, la) who was unable to identify a failure, but the passenger side headlight was replaced. The contacted stated that the failure continued to exist and became progressively worse over time. The manufacturer was notified and did not assist. The failure mileage was 20,000.

UNKNOWN- Took my vehicle in for the recall listed above, to then be told that my Timing Cover Gasket: timing cover gasket leaking. Service advisor indicated that this is a known issue with SRX's. I did search for a recall on all years, but not on the 2012's. Not sure why they were not included. I was informed at the price of $2134.53 it could be repaired. I only have 87 plus miles on this vehicle. While I have not had any warning lamps or messages appear, or leaking, why is this. I whole heartedly believe that this should be inspected and a recall should occur for this years make and model.

Tl* the contact owns a 2012 Cadillac srx. The contact stated that the engine failed without warning while traveling 65 MPH. The vehicle was towed to the dealer, who discovered that there was a hole in the engine motor. The engine and motor were replaced. The manufacture was not made aware of the failure. The failure and current mileage was 8,600. Updated 2/4/14*cn updated 02/06/14

The contact owns a 2012 Cadillac SRX. The contact stated that the rubber tubing around the sunroof was allowing water to leak into the vehicle. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was inspected but not diagnosed. The contact was informed that the rubber tubing had shrunk and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 110,000.

Left front signal light and right rear signal, other vehicle's cannot see where I am turning, yes where i have my oil changed did their inspection, no problem with the bulbs. yes a mechanic, when turn on the signal to turn right the information center said that the back rear signal had failed and when turning left the information center said the front left signal failed.

While driving on the highway my car suddenly went sideways five times. I had no control over my vehicle and luckily did not hit another vehicle. Once I was safely on the shoulder, I saw that my rear driverside wheel was sticking out. I had it towed to the dealership and then found out that there was a recall on the rear toe end link adjuster. They kept my car for weeks and kept sending me assessments of damage and assuring me it would be good as new when returned. After I declined their offer to fix my front struts for about $4,000 they said it was ready, but still needed to be aligned. I drove it home and immediately called bc it was not fixed and swayed dangerously on the road. They said bring it Monday (this was a Friday) it sat in my driveway then I noticed all the oil that leaked. I t

Tl* the contact owns a 2012 Cadillac srx. The contact was driving approximately 60 MPH when the vehicle experienced a sudden deceleration of speed. The vehicle was diagnosed at the dealer but the defect could not be duplicated and no repairs were performed. The contact indicated she experienced the failure recurringly. The manufacturer was notified and no solution was offered. The failure mileage was 280.