2013 Dodge Journey owner complaints

Own a Dodge journey sxt AWD 2013. Received recall notification r61/NHTSA recall 15v-675 on december 27, 2015 regarding possible anti-lock brake system (ABS) and electronic stability control (ESC) systems failure. I had an accident with this vehicle on july 28, 2015 (rear-ended another vehicle, tried to avoid collision, but vehicle did not react as expected) causing a total damage to this vehicle of app. $ 5,000. I have 33 years of driving experience and never had an accident until that day. I could not explain to the investigating police department nor to my insurance company why this accident happened. I tried to contact the fca (Dodge) customer service/recall center, but did not receive a response yet.

Tl* the contact owns a 2013 Dodge journey. The contact received notification of nhsta campaign numbers: 15v431000 (engine and engine cooling) and 15v675000 (electronic stability control, service brakes, hydraulic); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I noticed today that the front passenger headrest popped apart, or deployed. I am not sure exactly what to call it. I had no front seat passengers.

The transmission stick shift does not lock in position once you place the car in drive. I noticed this when I was in a parking lot and was leaving when I accidentally bumbed the shifter. It moved to neutral. My wife said this happened to her another time when she was in heavy traffic in our town. I called the dealership and was told, this was the way Dodge made the journey and there was nothing they can do. Thank god we were not traveling at a higher speed.

Climate control system blows hot to one side cold to the other cannot be turned off or controlled

Tl* the contact owns a 2013 Dodge journey. The contact stated that while driving at 10 MPH, the vehicle began to jerk uncontrollably while the engine stalled. The ABS warning light illuminated. The vehicle was taken to a dealer where it was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

NHTSA recall # 15v-431. Recall notice dated july 28,2015 has not been rectified. The manufacturer has indicated that they do not have the parts to make this repair,meanwhile there is another recall notice, 15v-675, that has been issued. The remedy status to both notices is incomplete. Is this not putting the safety of the owner in jeopardy? Has the manufacturer not had an ample amount of time to correct at least one of these problems? The first notice dates back to july and it is now december, almost going into the new year. How long is long enough?

Tl* the contact owns a 2013 Dodge journey. The contact received notification of NHTSA campaign number: 15v431000 (engine and engine cooling) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2013 Dodge journey. The contact received notification of NHTSA campaign number: 15v431000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Tl* the contact owns a 2013 Dodge journey. The contact received notification of NHTSA campaign numbers: 15v431000 (engine and engine cooling ) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl* the contact owned a 2013 Dodge journey. While driving 45 MPH at night, the contact drove over a large tree branch that was not visible at the time. As a result, the contact crashed into a tree that was lying in the road and then crashed into a brick mail box. The air bags did not deploy. The contact was not injured, but she visited the chiropractor for soreness. Medical attention was not required. A police report was filed. The vehicle was totaled and towed. The dealer was not contacted. The manufacturer was not made aware of the failure. The vehicle was included in NHTSA campaign number: 17v432000 (air bags). The failure mileage was 200,000.

My wife was t-boned on the passenger side, by a vehicle supposedly traveling 25 MPH, with my son in the passenger seat and the side airbags did not deploy. She was crossing an intersection when the collision happened.

Was in an accident. Went off the side of the road, though a yard and over an embankment resting against a tree. Front end damage, and damage to both sides of the vehicle. No airbags deployed. Vehicle was traveling at approximately 58-60 MPH at the time of the crash. This was on a state rural route.

While under warranty the rear passenger automatic door lock stopped working and it was replaced. After the warranty expired the passenger automatic front door lock stopped working and I paid to have a new one installed. Now the drivers side rear automatic door lock has stopped working. When they stop working they will not lock or unlock using the key fob or the buttons inside the car. Each time this occurs the actuator has to be replaced. Since keeping the doors securely closed during a crash is a major safety issue this needs to be recalled.

This car is brand new and has major flaw leaks water through roof somewhere and whole headliner is full of water is coming out of heater vents in ceiling as well as dvd entertainment system which I believe is a electrical hazard .vehicle was brought to dealer once and waiting for second appointment .was told clogged vents car was 2 months old and never had an issue I don't believe clogged vents serious issue .can cause several mechanical and safety issues. *tr

Tl* the contact owns a 2013 Dodge journey. The contact stated that on several occasions, the brake pedal was difficult to depress which delayed the vehicle to start. The failure occurred randomly. The vehicle was taken to a dealer where it could not be diagnosed. The vehicle was not repaired. In addition, the contact received notification of NHTSA campaign number: 15v675000 (electrical stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.

Tl* the contact owns a 2013 Dodge journey. The contact stated that there was a violent vibration coming from the front of the vehicle causing the vehicle to become unstable. The vehicle was taken to a dealer on three occasions where the failure was unable to be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 25,000.

Turned car on and feels like the engine is stuttering need to make trip to dealer. Suspension noise coming from the front. Truck has been taken to the dealer numerous times on the suspension issue. The first time they said they lubed the bushings and every other time they say there is nothing wrong with it. This truck is a safety hazard for my family. *tr

I was driving down the highway going about 48 miles per hour with my baby in the car and I tried to slow the vehicle down for a yellow light my breaks would not stop it took a hard stomp to come to a complete stop. Also my car will not shift gears it jerks when done and takes off very slowly hardly picking up speed. It also makes a knocking sound and vibration when you drive and after you turn the ignition off