Tl* the contact owned a 2013 Infiniti g37. The contact stated that the vehicle was rear ended while at a stop light, causing the contact to crash into another vehicle. The air bag failed to deploy. The contact sustained a concussion, and injuries to the lower back, left rotator cup, and left arm that required medical attention. The other driver was also injured and required medical attention. A police report was filed. The vehicle was destroyed and towed to a tow lot. The vehicle was not taken to a dealer. The contact also stated that she was involved in a crash on three different occasions. The manufacturer was made aware of the failures and did not assist. The failure mileage was approximately 40,000. *bf *js
2013 INFINITI G37 owner complaints
63 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
airbags 7 complaints shown
Tl* the contact owns a 2013 Infiniti g37x. The contact stated while driving 2 MPH, the vehicle accelerated independently without warning. As a result, the contact lost control of the vehicle and crashed into a fence. The air bags failed to deploy. A police report was not filed. The vehicle was towed to an independent body shop but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate mileage was 1,800.
Passenger air bag sensor is faulty, Infiniti suggested the only replacement is a new $8000 seat.
Tamara recall . Recieved a notice on the air bag for a recall
"airbag off" notification turns on when passenger is sitting in passenger seat. When a passenger is sitting in the passenger seat the airbag remains off. Searching the internet, it appears that many owners of Infiniti g37s experience this problem, yet when I contacted the dealer they advised there was no recall.
Passenger air bag sensor randomly will illuminate (reflecting system off) when adult is present in seat. Unable to locate recall but have heard this being an issue on forums with same model.
While driving with a full size adult in the passenger seat, the passenger air bag light was illuminated, which indicates that the passenger air bag is off. This has continued to occur at various speeds including while idling. The car has been returned to the Infiniti dealer four times. The Infiniti service writer, manager and technician saw the passenger air bag light on. An Infiniti engineer checked the car on 9/10/2014. His report stated that the car is operating according to specification. They see no need to pursue this problem any further while this problem continues, jeopardizing the passenger's safety. *tr
other 3 complaints shown
The inside gets completely wet when it rains. Water leaks down on the passenger and driver side. This happens when the car is in motion and when it's not in motion. The rugs get soaked everytime.
While driving on sept 15 from raleigh, nc to charleston, sc the sunroof on my Infiniti g37 shattered. It was a clear sunny day with a temp about 80 degrees and to the best of my knowledge there was no foreign object that hit the car. I purchased the car new from the Infiniti dealer in january 2015, the car has 3,200 miles and is kept in the garage at home and in a parking garage at work.
The carpet on the passenger side gets wet and now moisture was on the inside of the wind shield. I am concerned that that my electronics and wiring under the carpet may be damaged as well as cause mold and mildew. Plus it will cause me financial difficulties but not because of my neglect but because of some fault with the car's manufacturing. The vehicle was stationary in my driveway when my wife told me that her side the passenger side was wet.
electrical 2 complaints shown
I also owned a g35 2008 Infiniti with the same problem..the doors lock and I can not get in or out. The lock actuators fail. The doors can not be opened mechanically or electrically. The doors were locked when I went in the gym for 1/2 hour and when I came out I could not enter the car the doors were loced and would not open. After a while I was able to get the back seat door open. I drove the car home and was unable to get out of the car . All doors locked. The only way out is through the window. This is a huge safety concern,
It started when I was pulling into the parking lot in my office building. With no warning, the car started to accelerate at around 7-8 RPM making a roaring noise heard by many witnesses. This resulted in losing control of the car which then went off the side of the lot into a steep decline where I hit a tree. If it wasn't for that tree there was another 60-70 ft drop into a canyon that I inevitably would have fallen into. You might say, "oh I might've pressed on the acceleration instead of the brakes", but there were skid marks left on the ground that would indicate I was already pressing the brakes to come to a stop, when it suddenly accelerated. In addition, I wouldn't have pressed the brakes that hard, so even if I did accidentally press the acceleration, there would be no way t
body 2 complaints shown
2013 G37 with only 58K in miles. The passenger interior was flooded after some rainstorms. The dealer has provided me an estimate of $3,000 to repair the sunroof drain and the water damage to the body control module (BCM). Infiniti Consumer Affairs has been zero help. They just gave me the run around. There are tons of videos and posts regarding the defect with the sunroof drain.
Sunroof drain tube leaks water down passenger side A-pillar onto body control module above glovebox causing damage to system, electrical connections, air bag, engine light to activate, vehicle going into limp mode. Drain is functioning and not stopped up. Dealer unable to correct long term using OEM parts available for replacement. Vehicle and invoices available for inspection. When leaking, water runs down A-pillar, onto computer module above glove box, and into passenger foot well.
steering 2 complaints shown
Amber key light came on the vehicle's dashboard after the power lock window lights on the side of the doors started flickering and powering down while the car was in motion. Then I pulled over to an empty parking lot in the middle of the night to check the front hood of the car for any electrical fire or burning odors and then I I was unable to start the car when I turned it off and got stranded. It was horrifying and very upsetting.
I was in a parking lot. I backed out when I started to shift into drive the car accelerated and started to spin in circles. The steering wheel locked. I was not in control of the car and nothing would worked in the car. I couldn't shift gears so I shoved it into park. The car finally stopped but not before it hit an island causing $7822 in damages to the rear of the car. The air bags did not deploy. I was quite shaken up but had no serious injury. A police report was filed. The manufacturer was contacted at the local and regional levels. They had someone look at the vehicle but after 7 weeks they still have not contacted me with their findings. I am not driving the vehicle and I have not had it repaired. I fear that if I have it repaired and I sell the vehicle, it is an unsafe car and s
cruise control 1 complaint shown
When I tried to park the car in parking area slowly, but the car suddenly accelerate itself with big engine sound and run into canyon over parking area. Fortunately the car stop after hit the big tree otherwise I am not sure I can survive because there are very stiff canyon area after that tree. Please investigate it what problem of this car cause this incident. Thanks.
brakes 1 complaint shown
The parking brake cable, as set from the factory, is way too loose to hold the car on even a slight incline. The parking brake handle takes excessive force to pull far enough to hold the vehicle from rolling. The dealer refuses to adjust the cable tension under warranty stating it is not covered. This is my second 2013 g37 with this issue.
powertrain 1 complaint shown
The contact owns a 2013 Infiniti G37. The contact stated that while driving at 30 MPH, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact was able to drive the vehicle to a dealer where they replaced the transmission valve battery. Soon after the repair, the contact stated that the vehicle would hesitate without warning upon depression of the accelerator pedal. The contact took the vehicle back to dealer and was informed that the control valve assembly and the speed sensor also needed to be replaced. The contact drove the vehicle home and replaced the control valve assembly himself. After the repair, the contact stated that while driving up an incline, the vehicle would hesitate upon depression of the accelerator without warning. The vehicle had yet
equipment 1 complaint shown
Cpsc:i1480608a. 2013 Infiniti g37. Consumer stated the car connection to phones is dangerous and performed poorly. *ln