2013 Jeep Grand Cherokee owner complaints

Tl* the contact owns a 2013 Jeep grand cherokee. The contact stated that NHTSA campaign number: 14v154000 (service brakes , service brakes, hydraulic) was received in june of 2014, NHTSA campaign number: 14v391000 (electrical system) was received in august of 2014, and NHTSA campaign number: 14v634000 (electrical system) was received in december of 2014. The dealer was contacted on multiple occasions and informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Updated 2/24/15*cn updated 03/02/15*jb

Tl* the contact owns a 2013 Jeep grand cherokee. The contact received a notification for NHTSA campaign number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Tl* the contact owns a 2013 Jeep grand cherokee. The contact received a notification of NHTSA campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

In 2014 had a brake booster recall on my vehicle. All parts were replaced related to the brake booster in may of 2014. On the first below freezing temperature of the season in 2016 my brakes failed when trying to stop at an intersection I went 20 feet pass the stop sign until I was able to stop. Luckily no other vehicles were at the intersection at this time. As I kept pumping the brakes while slowly continuing to drive the braking began to work. I had no other braking issues that day. The very next day with below freezing temperatures I was again unable to stop at the first intersection I approached again no other vehicles were at the intersection. I again continuously pumped the brakes while slowly driving and I immediately brought the vehicle to be serviced. My personal mechanic in

Tl* the contact owns a 2013 Jeep grand cherokee. The contact received a notification of NHTSA campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

Tl* the contact owns a 2013 Jeep grand cherokee. The contact received a notification for NHTSA campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

Dash board lights, instrument panel, radio, etc, flickered then went dead. Battery was dead and had to replaced. Towed car to mechanic; battery was dead, alternater was toast, and on board computer had to be replaced. Total cost to replace battery, alternator, computer and computer reprogramming was $1,700. I was in process of parking the car when this happened. Was without the car for a week while being repaired.

Tl* the contact owns a 2013 Jeep grand cherokee. The contact received a notification of NHTSA campaign id numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system). The contact stated that the parts were not available for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.

Tl* the contact owns a 2013 Jeep grand cherokee. The contact stated that NHTSA campaign numbers: 14v104000 (service brakes, hydraulic) and 14v391000 (electrical system) exceeded a reasonable amount of time for the recall repairs. The dealer stated that the parts were not available for the recall repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The VIN was not available. The contact had not experienced a failure.

Tl* the contact owns a 2013 Jeep grand cherokee. The contact received NHTSA campaign numbers: 14v154000(service brakes , service brakes, hydraulic) and 14v634000(electrical system). The contact stated that the parts were unavailable. The dealer was uncertain of when the parts would become available to service the vehicle under the recall remedy. The manufacturer was notified of the delay. The contact had not experienced a failure.

My car is stalling not picking up speed and making a noise that my engine is working hard when stepping on the gas . My engine light has come on and when trying to get the recalled part fixed the dealership is saying they don't have the part and do not know when it will be available

While my Jeep was parked, engine off, in my driveway (flat surface), my 7 year old daughter went to get out of the back seat. She touched on to the metal pole frame of the drivers headrest with her hand to assist her in getting out of the car, the headrest exploded and hit her in the side of the head. It hit her hard enough for her to be stunned and to say she saw stars. There are dozens of complaints online about this happening yet no recall. Chrysler has had to recall these so called active headrests before but my Jeep was not included. There needs to be a recall and fix as soon as possible.

There is an open recall on this vehicle since 11/2019 which states that the vehicle may stall while driving. I have been waiting to get the vehicle in but the dealership says there has been no fix given by Fiat/Chrysler and I have to just wait. They have a list of other vehicles/owners waiting as well. The vehicle has stalled out twice while operating as well as numerous problems starting the vehicle (also part of the recall issue).

The headrest popped open. I just came out one morning and it had split. This is apparently a safety device. Service department was no help said headrest must be replaced will cost about $1000. This should be a recall item.

When driving the vehicle every single thing turned on. Windsheild wipers, every light on the dash board light up like a christmas tree, engine started to rev up, the dash board was going up and down with the speed. Everything was going and it was strange.

Tl* the contact owns a 2013 Jeep grand cherokee. The contact stated that the vehicle failed to start when attempting to drive. Also, the epc warning indicator illuminated and the electronic throttle failed. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The VIN was included in NHTSA campaign number: 19v813000 (electrical system). The manufacturer was not made aware of the failures. The failure mileage was 72,000. (recall related incident) ts

2013 Jeep grand cherokee. Consumer writes in regards to dealership fails or is unable to remedy fuel pump relay defect recall within a reasonable time frame. *smd

Tl* the contact owns a 2013 Jeep grand cherokee. The contact received a recall notice for NHTSA campaign number: 19v813000 (air bags). The manufacturer was called and confirmed that there were no recall parts available. In addition, the manufacturer suggested that the contact continue to drive the vehicle and declined a loaner vehicle. An unknown local dealer was contacted and informed that they would call the contact when the part becomes available. The contact was concerned due to her warning light illuminating and it could result into a crash as specified on the recall safety risk. It was unknown which specific warning light was on. The failure mileage was unknown. VIN tool confirms parts not available.

Tl* the contact owns a 2013 Jeep grand cherokee. The contact stated that when the vehicle was shifted into park, the instrument panel displayed that the vehicle was not in park. The failure recurred numerous times. When the vehicle was shifted into park, the vehicle rolled forward without warning. The failure recurred two times. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

I merged off of the interstate, when trying to hurriedly slow down at stop sign I was not able to stop promptly, I then proceeded to slide into intersection, and was struck on driver's side by f-250. I had just received a recall the prior thursday on my alternator diodes, and it says possible effects on brake lock system. Current parts were not available for it to be resolved yet. *tr