The PTU failed on a well maintained 2014 Jeep Cherokee Trailhawk. The vehicle is available anytime for inspection upon request. My safety and others safety is at risk based on a very large scale of reports and articles regarding bad PTU for this vehicle. The SVC 4WD warning light came on my vehicle and the 4x4 system is not working. I took the vehicle to a Jeep dealership. The Jeep dealership p…
2014 jeep Cherokee powertrain problems
moderate 1,394 complaints filed with NHTSA · avg repair $2,500
Complaints
1,394
Recalls
0
Crashes
17
Avg fix
$2,500
What owners are reporting 7 most recent
VERY CLUNKY AND UN EVEN SHIFTING. IF I SPEED UP AND LET GO OF THE GAS THE WHEELS LOCK UP AND IT FEELS LIKE SOMEONE REAR ENDED ME. SOMETIMES WHEN GOING IN REVERSE AND THE WANT TO GO FORWARD IT SEEMS THE CAR CAN'T FIND THE GEAR AND IT GET STUCK IN NEUTRAL FOR A WHILE.
THE AUGUST 2019 RECALL NOTICE STILL HAS NOT FIXED THE ISSUE WITH THE TRANSMISSION. IT STILL FAILS TO SHIFT INTO 1ST GEAR AT A ROLLING STOP.. AT A ROLLING STOP, IT SHIFTS INTO NEUTRAL AND THEN HESITATES FOR 1 TO 2 SECONDS BEFORE SHIFTING INTO GEAR. THIS HESITATION CAN BE DANGEROUS WHEN IN TRAFFIC.
RECALL: "2014-2015 JEEP CHEROKEE VEHICLES EQUIPPED WITH 9-SPEED AUTOMATIC TRANSMISSIONS. THE TRANSMISSION SENSOR CLUSTERS MAY HAVE INSUFFICIENT CRIMPS IN THE TRANSMISSION WIRE HARNESS, AND AS A RESULT, THE TRANSMISSION MAY UNEXPECTEDLY SHIFT TO NEUTRAL." I HAVE A 2014 JEEP, THIS IS EXACTLY WHAT MY CAR IS DOING! MY VIN# IS NOT LISTED AS HAVING A RECALL ON IT?? THIS WILL JUST HAPPEN AT ANY MO…
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE AT A STOP, THE SERVICE TRANSMISSION AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Vehicle was not included on 20v343 recall for PTU failure but had said failure. As described in the recall vehicle lost all power and forced to stop on interstate. Got out of vehicle and it started to roll away. No injuries no damage, I was able to stop it. The recall is a joke, just a computer update which applies the parking brake if PRU fails, never addressed the real problem, PTU input shaft f…
Bought a 2014 Jeep Cherokee, while driving the vehicle one day it started braking while accelerating causing it to jerk the vehicle and had to pull over causing the car to completely shut off. I took it to a dealership to get two recalls fixed on it that I found out about and after getting the vehicle back from the dealership and driving it there has been poor acceleration, harsh shifting gears. …
Common questions
How serious is the powertrain problem on the 2014 jeep Cherokee?
It's a documented issue but not catastrophic. 1394 complaints have been filed. Repairs average $2,500 and most owners catch it before it causes a breakdown.
At what mileage does the powertrain typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to powertrain?
No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
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