Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
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moderate 699 complaints filed with NHTSA · avg repair $2,500 · see powertrain across all vehicles →
Of the 699 powertrain complaints filed for the 2019 Jeep Cherokee, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
Powertrain accounts for 45% of every owner complaint on file for this vehicle — the dominant problem area across 12 categories tracked.
Among the 9 model years of Jeep Cherokee in our records for powertrain problems, this one ranks #3 by owner-complaint volume.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop in a construction zone, the vehicle failed to accelerate upon depression of the accelerator pedal, and the vehicle made an abnormal grinding sound. There was no…
There was a 4x4 warning light in Dec 2024. The dealership checked and provided a quote for a new PTU, but said we could keep driving until repair, just not to use 4x4. Then we received a recall notice for the PTU from Jeep. Have been trying to get it fixed since. The dealership says there are no parts and no remedy for the recall. The Jeep Recall team says to take it to the dealership to get it…
The PTU caused the vehicle to have random grinding sounds from the drive train. There was a service 4wd engine light immediately. Took to the dealer 5/5/25 and was told about the recall of the PTU but no fix was available. I was told to keep driving and the vehicle around late December completely lost all forward gears on the highway. I was luckily able to coast to the shoulder and had it towed…
Stuttering after stopping and stuttering when starting engine. Stutters when trying to get on highway.
We have been advised by a Jeep Dealer that this vehicle's PTU is failing and needs to be replaced immediately before the car can be driven again. There is a current recall on other 2019 Jeep Cherokees with the same issue, "Loss of Drive Power from Damaged PTU", but our Jeep is not covered under this recall although it exhibits the same symptoms and is diagnosed with a failed/damaged PTU that…
I was in an automatic car wash and after it was finished my Jeep would not engage into drive from neutral. I had the automatic engine shut down turned off. I tried multiple time from shifting from neutral into drive. I also restarted my Jeep twice and on the second time it started and I could drive away.
Current mileage 120,287 have owned since purchased in 2019. On 12/28/2025 experienced a loud pop and an apparent disconnect of power to drive wheels, place car in neutral and back into drive seemed to drive normal. After driving another 12 miles and turning onto a side road experienced the occurrence again. We began having pops and vibrations as early as 2023 predominantly during an acceleration…
It's a documented issue but not catastrophic. 699 complaints have been filed. Repairs average $2,500 and most owners catch it before it causes a breakdown.
Across the 255 complaints that reported odometer mileage, most powertrain failures cluster between 19,000 and 90,000 miles, with the median around 52,000. A quarter of owners report trouble before 19,000; a quarter make it past 90,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover powertrain issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.