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ProblemsByVin File / 2014-JEEP-CHEROKEE
2014 · jeep

jeep Cherokee problems

3 safety recalls. 2,626 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
5.6 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
3
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

powertrain
1394 reports · avg $2,500
moderate
electrical
290 reports · avg $850
moderate
engine
168 reports · avg $3,100
moderate
steering
117 reports · avg $700
severe
brakes
85 reports · avg $450
moderate
cruise control
63 reports · avg $600
severe
suspension
49 reports · avg $900
severe
visibility
44 reports · avg $350
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2014 Cherokee · other
Tank is stuck at 1/4 full, some kind of issue withe the fuel tank. Can will run out of gas if miles are not monitored. The Gas Tank Aux Pump or design of the tank (Hump over drive shaft) is creating an issue.
12/31/2023 · NHTSA ODI #11562827.0
2014 Cherokee · other
Car wont accept gas, the gas tank becomes vapor locked, particular in cold weather. When you try to fill it you have to keep the gas at a triggle or the system will over flow. Takes like 5 minutes to fill up a tank easy in the winter if your luck.
12/31/2023 · NHTSA ODI #11562828.0
2014 Cherokee · powertrain
The PTU failed on a well maintained 2014 Jeep Cherokee Trailhawk. The vehicle is available anytime for inspection upon request. My safety and others safety is at risk based on a very large scale of reports and articles regarding bad PTU for this vehicle. The SVC 4WD warning…
12/31/2021 · NHTSA ODI #11445761.0
2014 Cherokee · powertrain
VERY CLUNKY AND UN EVEN SHIFTING. IF I SPEED UP AND LET GO OF THE GAS THE WHEELS LOCK UP AND IT FEELS LIKE SOMEONE REAR ENDED ME. SOMETIMES WHEN GOING IN REVERSE AND THE WANT TO GO FORWARD IT SEEMS THE CAR CAN'T FIND THE GEAR AND IT GET STUCK IN NEUTRAL FOR A WHILE.
12/31/2019 · NHTSA ODI #11292243.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 3

severe NHTSA 19V447000 13/06/2019

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Fix: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
severe NHTSA 15V509000 12/08/2015

Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014

BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.

Fix: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
severe NHTSA 14V293000 04/06/2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014

The unintended continued acceleration may increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

Common questions

Is the 2014 Jeep Cherokee reliable?

It's got known weak points. With a reliability score of 5.6 out of 10 based on 2,626 owner complaints filed with NHTSA, the 2014 Jeep Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2014 Jeep Cherokee?

Based on NHTSA records, the most-reported issue is powertrain, with 1,394 complaints filed. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Jeep Cherokee has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Jeep Cherokee?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 2,626 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 12 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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