Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.
Couldn't find that VIN. Check the digits and try again.
2,636 owners have filed defect reports on this one. That's not a small number. 3 active recall campaigns on file.
Average for the segment. Some recurring trouble spots worth knowing about.
The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: steering is flagged severe on this model , showing up around 39,324 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 3 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 5.6/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
When owners report each system failing, in actual miles — so you can see what's likely behind you, what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
The PTU failed on a well maintained 2014 Jeep Cherokee Trailhawk. The vehicle is available anytime for inspection upon request. My safety and others safety is at risk based on a very large scale of reports and articles regarding bad PTU for this vehicle. The SVC 4WD warning…
Very clunky and un even shifting. If I speed up and let go of the gas the wheels lock up and it feels like someone rear ended me. Sometimes when going in reverse and the want to go forward it seems the car can't find the gear and it get stuck in neutral for a while.
Tl* the contact owns a 2014 Jeep cherokee. While attempting to utilize the liftgate, it failed to operate using the remote. The contact stated that the failure occurred on several occasions and the liftgate had to be used manually. The contact received notification of NHTSA…
At four different random occasions vehicle will disengage the transmission while in drive and become uncontrollable only thing responsive are the brakes. The power steering will go out as well and the vehicle transmission light and parking light will appear on the gauge display.…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
The unintended continued acceleration may increase the risk of a crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA21002 on NHTSA →
How NHTSA investigations work, and what's open now →
It's got known weak points. With a reliability score of 5.6 out of 10 based on 2,636 owner complaints filed with NHTSA, the 2014 Jeep Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
On the NHTSA data, the 2014 Jeep Cherokee is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced. The record behind that call: 6 fire-related complaints and 17 crash-related complaints on the powertrain; Steering: 118 complaints, classified severe, failures cluster 12,380–51,000 mi; Cruise-control: 65 complaints, classified severe, failures cluster 11,784–55,000 mi; Reliability score 5.6/10 — around the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the powertrain first — it's the most-reported issue on this model, with 1,398 owner complaints filed. Typical failure occurs around 46,823 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 5.6 out of 10 on our NHTSA-based read of 2,636 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 46,823 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is powertrain, with 1,398 complaints filed. Typical failure occurs around 46,823 miles. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 46,823 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 2,636 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.