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ProblemsByVin Index / 2014-MITSUBISHI-OUTLANDER / COMPLAINTS
Full complaint record · NHTSA

2014 Mitsubishi Outlander owner complaints

45 complaints filed with NHTSA on this vehicle , including 6 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 5 complaints shown

11 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/20/2015 23,000 mi Crash ODI #10795044.0

Tl* the contact owns a 2014 Mitsubishi outlander. The contact stated that while driving at 40 MPH, another vehicle crashed into the front driver side door of the contact's vehicle. As a result, the contact lost control and crashed into a light pole. The air bags failed to deploy. The contact sustained back, shoulder, and neck injuries that required medical attention. A police report was filed. The vehicle was towed to an independent lot. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 23,000. Updated 03/08/16*lj updated 03/16/16*jb

11/17/2015 15,000 mi Crash ODI #10794493.0

I had a accident with my 3 children in the car with me. I was driving on a 6 lane highway & hit a car that was in the middle lane as it came to a complete stop for no apparent reason other than reaching for something in the floorboard. The damage was to the front end of my outlander, needing to replace the bumper, hood, lights, a/c condenser & more. None of the 7 airbags in my car were deployed & none of the seatbelts locked. I was told from a local Mitsubishi dealer that if there was an issue, there would be a code in the computer, so therefore they say there is nothing wrong with my outlander or the safety restraint system.

11/09/2017 ODI #11044817.0

Airbag service required light is staying on with no accidents or reason for deployment. The vehicle is stationary and the warning stays on, also the passenger seatbelt light is staying on

09/27/2016 45,000 mi Crash ODI #10910032.0

Tl* the contact owned a 2014 Mitsubishi outlander. While driving 65 MPH, the contact crashed into a moose crossing the road. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a garage. The manufacturer was notified of the failure. The failure mileage was 45,000.

08/30/2017 65,000 mi Crash ODI #11020503.0

I was recently in a wreck and my cars air bags did not deploy and my seat belts did not lock in. I was sitting stationary as the traffic in front of me had stopped to allow someone to turn. All of a sudden a car smashed into my rear end. All passengers in the car and myself were thrown forward. The seat belts did not lock us in safely. I hit my steering wheel and left panel near windshield. The passenger hit the sun visor above his head. The back driver passenger was jolted upward hitting the ceiling and drivers seat. The back passenger on the other side was jolted up hitting the ceiling and passenger seat. The impact was hard enough to move my car 33 feet forward and into another car. On impact my air bags did not deploy which caused us to all go airborne in the car hitting ceiling, seats

body 3 complaints shown

4 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/28/2014 3,000 mi ODI #10668577.0

Same as two (2) other entries herein..... The roof sustained dents from the blower of a non-contact car wash. When I first saw the dents, I wondered what caused them. Like [xxx] says....:"now you know the rest of the story". And now so do I. Mystery solved. Yes the roof is very thin, and " tinny" sounding in this area. The steel in this area needs to be to reinforced with a light weight material. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

11/13/2014 10,500 mi Crash ODI #10654676.0

I'm backing up on a reverse mode and a slightly elevated rv parking to get some heavy items next to my drive way, I slowly moving and try to aligned it to the pavement I notice the backup camera didn't work and press my feet to the brake then after I release it accelerate past backward hitting the wooden fench and zero ground the 6 foot shed, causing the back body part of the car wreck and I end up on a 3 bricks high planter. I have some history in the past that the following day that I got the car from the dealer I returned it to them because I heared a popping sound on the engine part when I stop the engine, they said its just normal but with all the cars that I had I never experience this so unusual and the static on the car seat everytime I come out of the car I even transfer the stati

09/16/2014 4,000 mi ODI #10633545.0

Like another post I saw. After going through the car wash the roof was dented from the blowers while exiting the carwash. I have to pay out of pocket to fix the roof though I didn't do anything at all. Just a flimsy thin roof in the front above the windshield. *tr

other 3 complaints shown

10/29/2020 ODI #11367099.0

When I put my car in reverse, my rear camera does not work.... I have not had any sort of accident.

10/01/2014 ODI #10640405.0

Every time while existing the car, getting too much static. It doesn't matter with weather condition. If it is a small drive or long drive, static building up with seats fabric and gives the static electricity when you touch the door or any part of the vehicle. It concerning every time while going to gas station to fill the gas. *tr

09/01/2023 ODI #11542080.0

The car just did not start the morning I was headed to work. I had someone inspect my vehicle as I was unsure why is just randomly stopped working It has not been inspected by the manufacturer I did not get no warning of some sort it just didn’t start one morning

powertrain 3 complaints shown

7 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
10/27/2022 ODI #11491195.0

Transmission has filled me twice now. The first time the transmission out was when the car is at approximately 42,000 miles. The first time it went out we were able to pull over safely, but it just gave out while going high speeds on the highway. The second time was luckily in my neighborhood where we were able to coast it back home. Both times not much warning was given. The first time was the one that put us and others at risk being on a road with 60+ speed limits.

10/23/2019 133,609 mi ODI #11270460.0

Tl* the contact owns a 2014 Mitsubishi outlander. While driving 45 MPH, the CVT warning indicator illuminated and "overheating please slow down" appeared on the instrument panel. The contact was able to park on the side of the road for thirty minutes to wait for the warning indicator to turn off before restarting the vehicle. While driving up a hill, the vehicle would not exceed 30 MPH. The vehicle was towed to colonial Mitsubishi (300 myers dr, charlottesville, va 22901, (888) 833-2507) where the CVT was reset. The dealer diagnosed that the transition needed to be replaced. The vehicle was towed for a second time to pomoco Mitsubishi hampton (located at 4206 w mercury blvd, hampton, va 23666, (757) 890-8800) where it was diagnosed that the transition needed to be replaced. The vehicle was

09/22/2014 ODI #10638179.0

While driving the vehicle, the vehicle started to shake and then lost the ability to move. Check engine lights came on. Vehicle engine would run but vehicle would not move forward or reverse. Vehicle had to be towed to local Mitsubishi dealership. Entire transmission had to be replaced. *tr

visibility 2 complaints shown

4 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/17/2013 8,500 mi ODI #10556431.0

The first time I drove this vehicle in the snow I realized that the wipers are placed below the heated part of the windshield. This causes the wipers to freeze up and not clear the windshield properly reducing visibility. I think that an angled wiper arm that places the wiper over the defog would correct the problem.I've driven in snowy weather twice since and it has happened each time. *tr

11/06/2017 79,000 mi ODI #11043956.0

Tl* the contact owns a 2014 Mitsubishi outlander. The contact stated that the windshield wipers, when activated, failed to return to the downward position. The contact took the vehicle to hayward Mitsubishi (25601 mission blvd, hayward, ca 94544; 510-999-5999) where it was diagnosed that the windshield motor was corroded and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that there was a recall on the vehicle; however, the VIN was not included. The approximate failure mileage was 79,000.

electrical 2 complaints shown

3 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
10/01/2014 ODI #10640414.0

Doors does not lock automatically once you are on drive. Driver manually need to lock the doors. Took the car to dealer to configure automatic door lock, but they have mentioned the vehicle is not equipped to lock the doors automatically. This is a basic safety feature, I didn't understand why this feature not equipped. *tr

09/28/2018 58,000 mi ODI #11132199.0

At just under 60,000 miles, the rear back up camera stopped working, resulting in a safety hazard while backing up. When I contacted the dealer, I was told they are familiar with the issue, but it's commonly in the stereo head unit, which is not covered under warranty, and would not look at it as they said it's costly , up to $800 to replace the head unit.

cruise control 1 complaint shown

11/22/2016 39,376 mi Crash ODI #10927373.0

On friday, november 18, 2016, I was driving my wife's 2014 Mitsubishi outlander sport. As I was pulling into a parking spot at the harris teeter grocery store located at 2019 s glenburnie road, new bern, nc. I was pulling into a parking spot on the left. Therefore, I had my foot on the brake to slowly pull into the spot. As I continued to move in a forward motion with my foot on the brake to come to a stop, the car suddenly lurched forward. I had not pulled completely into the spot at the time, so my foot would have still been on the brake. When our car lurched it then hit the car in front of us. The left side of our car impacted the left side of the car parked in the spot in front of the spot we were pulling into causing that car to roll out of its parking spot into the middle of

seatbelts 1 complaint shown

5 total in this category · severe · avg repair $500 · see seatbelts cluster analysis →
09/21/2021 120,000 mi ODI #11433858.0

The contact owns a 2014 Mitsubishi Outlander. The contact stated that the front passenger’s side seat belt was inoperable. The vehicle was taken to the dealer and diagnosed that the front passenger’s seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.

Showing 300 of 45 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/Mitsubishi/Outlander#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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