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ProblemsByVin File / 2016-FORD-FLEX NHTSA data synced 4 days ago
2016 · Ford

Ford Flex problems

86 owner complaints with NHTSA, no active recalls. Here's where owners say it breaks.

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Reliability score
7.8 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
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Severe
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Moderate
Should you avoid this 2016 Flex?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 7 categories with 3+ complaints

electrical
19 reports · fails ~152,789 mi · avg $850
severe
suspension
10 reports · fails ~66,579 mi · avg $900
severe
powertrain
8 reports · fails ~68,636 mi · avg $2,500
severe
steering
7 reports · fails ~93,000 mi · avg $700
moderate
engine
4 reports · fails ~97,000 mi · avg $3,100
moderate
body
3 reports · avg $1,500
moderate
seatbelts
3 reports · fails ~61,400 mi · avg $500
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2016 Flex's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2016 Flex?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2016 Flex · powertrain
Car lost power without warning while driving on highway. Warning light with wrench and "check manual" appeared. Dealer indicated recall 16b32 and replaced throttle body. I was never notified of recall. *tr
12/27/2016 · at 10,800 mi · NHTSA ODI #10937522.0 · see powertrain pattern →
2016 Flex · electrical
Gas smell and electronic issues. I bought my vehicle brand new. I first noticed smelling gasoline after the first oil change, so I had driven several months.the dealership blamed it on my undercoating stating that's what I'm smelling.it's gas definitely.I asked them to drive it…
11/26/2018 · at 29,000 mi · NHTSA ODI #11153753.0 · see electrical pattern →
2016 Flex · steering
Power steering would not engage when car was started in morning after two days of long driving. Would not engage with repeated efforts at starting. Had previously failed briefly while car was in motion at less than 10 miles per hour, six months before, but reinstituted when…
11/16/2018 · at 25,000 mi · NHTSA ODI #11152009.0 · see steering pattern →
2016 Flex · brakes
The contact owns a 2016 Ford Flex. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the failure had frightened him because a…
11/14/2025 · at 35,000 mi · NHTSA ODI #11699431.0
View all 86 owner complaints →
Had a problem with your 2016 Ford Flex? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
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Common questions

Is the 2016 Ford Flex reliable?

Mostly yes. With a reliability score of 7.8 out of 10 based on 86 owner complaints filed with NHTSA, the 2016 Ford Flex is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2016 Ford Flex?

On the NHTSA data, the 2016 Ford Flex does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.8/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2016 Ford Flex?

Based on NHTSA records, the most-reported issue is electrical, with 19 complaints filed. Typical failure occurs around 152,789 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 152,789 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Flex has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Ford Flex?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 86 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2016/Ford/Flex. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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