2017 Dodge Journey owner complaints

The drivers side headrest popped open while I was sitting in the parking lot and adjusting my seat before I drove off. The metal pin is missing and the plastic part that was holding it is broken. No accident, just opened on its own. That would have been bad if it hit me while I was driving down the street.

Tl* the contact owns a 2017 Dodge journey. The contact stated that the fuel cap indicator remained illuminated. The vehicle was taken to plaza Chrysler Dodge Jeep Ram (2077 fl-44, inverness, fl 34453, 352-341-7398) where it was diagnosed that the EVAP system failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.

I was driving with the cruise control on and the vehicle kept trying to speed itself back up and the car kept slowing down I noticed the car was on fire in the back of the car so I pulled over turned the car off jumped out walked to a safe distance called the police while on the phone with them the car catches fire and burned down. *tt *cn *tr

There is a backup camera recall for the Dodge Journey that I have been experiencing with my 2017 Dodge Journey since after the third year of owning my vehicle, I have replaced it twice already out of pocket, and now it’s happening again for the third time. My Dodge Journey needs to be included in this safety recall. The backup camera glitches, it goes upside down, it turns sideways, sometimes there are lines in it, other times it’s only half a picture or lines throughout the picture, it also goes black and white, then to colored again.

I bought my 2017 Dodge Journey in September 2021, as I was driving home I noticed an issue with acceleration. I would have my foot on the throttle and the vehicle would seemingly convulse, like accelerate then bow down and repeat. I brought It back to the dealership and they kept it for a week and returned my vehicle stating they couldn't figure out the issue. to this day it still does the same thing! Its so dangerous especially when pulling out from a stop sign or a highway into flowing traffic. Sometimes My car will accelerate Great! Mostly its slow and harsh when im on the throttle. Only stops when I release the gas petal or floor it... NOT SAFE The dealership

The transmission went out. You would hit gas, hear engine but wouldn’t go anywhere.

Tl* the contact owns a 2017 Dodge journey. The contact stated that the vehicle failed to start and the transmission temperature gauge indicated that it was too hot to start. The contact stated that it could take ten to thirty minutes for the vehicle to cool down. The contact stated that the failure occurred five times intermittently. The vehicle was taken to smoky mountain Chrysler Dodge Jeep Ram (556 highlands rd, franklin, nc 28734, (828) 369-5003), but the failure could not be duplicated. The vehicle was not repaired. On another occasion, the vehicle stalled and was taken to the same dealer; however, a failure code could not be located. The dealer performed a flash to the system, but the vehicle was not repaired. The stalling failure occurred once. The contact stated that the vehicle wa

I have had 3 incidents, with the latest on 12/23 when during a rapid breaking to avoid collision as a vehicle did illegal lane change in front of me, my wallet, which I had on top of the middle compartment, pushed the clutch and changed the gear to reverse and my car went backwards almost colliding with a vehicle behind me. On other incident on thanksgiving day in 2017 I was making an u-turn when I had to break for a car which turned right sharply and my small purse flew and switch the gear to neutral and I was pressing the gas pedal and trying to get out of the way of incoming traffic and couldn't understand right away that the car's gear has been pushed to neutral and that's is why I couldn't move the vehicle. The clutch has no lock button and when pushed with even two fingers it switch

The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the vehicle was repaired. Additionally, the contact stated that while driving 40 MPH, the hood flew open and struck the windshield and cracking the bottom of the windshield. The contact pulled over to the side of the road and was able to partially close the hood. The contact then drove to her father's residence, and the contact's father assisted with closing the hood. The used car dealer, where the veh

After 65,500 miles, my two year old Dodge journey has a catastrophic failure. The hydraulic pump blew and caused complete damage to the transmission costing me $3500 to get the complete transmission rebuilt. It's ridiculous this is happening to a 2 year old car with only 65k miles on it

There have been several occasions where my headlights and tail lights have went out while I was driving and I got pulled over the other night for no headlights or tail lights for it being a hazard. I work night shifts and I need my headlights and tail lights unless I am in a dimly light area and I dont know of they are on or not and I dont get no warning of when they are off. That is why im filing this complaint.

Tl* the contact owns a 2017 Dodge journey. When attempting to start the vehicle, the vehicle would not crank; however, the electrical components were operable. The contact mentioned that the vehicle would not start unless it was jumpstarted. The vehicle was taken to atlanta west Chrysler Dodge Jeep Ram (1251 thornton rd, lithia springs, ga 30122, (770) 942-1102), but the cause of the failure could not be determined. The failure continued and the vehicle was taken back to the same dealer. The contact was informed that the battery failed two out of the three times it was tested. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 21,000.

My engine light came on my vehicle and the dealership says it’s a catalytic converter problem and I need a new one. That part apparently is recalled on other vehicles but not on mine for the year 2017. But other vehicles are having issues with that part as well and the dealership says the manufacturer should pay for it since it’s recalled but the manufacturer told me no due to not being in a certain year. I have kids and need my car.

Tl* the contact owned a 2017 Dodge journey. While driving at an unknown speed, an abnormal noise was heard and smoke appeared from the front end of the vehicle. The contact coasted over to the side of the road and the occupants exited the vehicle. Afterwards, the vehicle burst into flames and burned to the ground. The fire department extinguished the fire. A police report was filed. The vehicle was destroyed and towed to a tow lot. The cause of the failure was not determined. The dealer and manufacturer were not notified. The failure mileage was 60,000.

Tl* the contact owned a 2017 Dodge journey. While driving approximately 25 MPH, the driver lost control of the vehicle and crashed into a tree. During the crash, the front end of the vehicle sustained damage. The air bags did not deploy. Approximately ten minutes after the crash, flames were present under the rear of the vehicle. The cause of the failure was not determined. The vehicle was destroyed and towed. There were no injuries and a police report was filed. The local dealer (Dodge Chrysler of titusville in titusville, fl) and the manufacturer were notified of the failure. The failure mileage was 8,500.

Fianc leaning on seat from middle row and driver seat headrest deployed and separated, while vehicle was in park

Cruise control sticks when using it on the highway and I have to press the cancel button multiple times to take it off while other times the cruise control won't work at all.

I just became aware that a recall was made for my vehicle, a 2017 Dodge journey. Last year I had an accident in norristown, pa after my car failed to stop or slow down while attempting to turn left with cruise control activated on a city street. My vehicle went up a hill, over a couple of fences, before stopping against a tree. A few inches further right and my 17 year old daughter might have been badly hurt or killed. My car had body damage, the bumper torn off, the passenger doors damaged, the radiator and ac damaged (ac still doesn't work), and I needed to have the condenser replaced. I knew the car had malfunctioned, but never received any calls or letters about any recalls despite buying the car brand new.

Tl* the contact owns a 2017 Dodge journey. Upon inspection, the contact noticed that the rear window was shattered as if there was forced entry or an individual had broken the glass. The dealer and manufacturer were not contacted. The failure mileage was approximately 50.