Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

2017 INFINITI Q60 airbags problems

moderate Owners of the 2017 INFINITI Q60 have filed 6 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →

Complaints
6
Recalls
0
Avg fix
$1,100
airbags complaints on the INFINITI Q60, by model year
Model yearairbags complaints
2014 Q60 6
2017 Q60 (this page) 6
2018 Q60 7

When does it fail?

Of the 6 airbags complaints filed for the 2017 INFINITI Q60, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.

0-25k
0 (0%)
25-50k
1 (100%)
50-75k
0 (0%)
75-100k
0 (0%)
100-125k
0 (0%)
125-150k
0 (0%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin ITB19-024D Sep 2024

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

full bulletin at NHTSA ↗
Service Bulletin ITB19-024B Apr 2022

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

full bulletin at NHTSA ↗
Service Bulletin ITB19-024 Sep 2019

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on the next page. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”.

full bulletin at NHTSA ↗
Service Bulletin ITB18-039 Nov 2018

AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.

full bulletin at NHTSA ↗
Service Bulletin Infiniti USA Tak Oct 2018

Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: ? 2001 I30 ? 2002-04 I35 ? 2003-08 FX ? 2002-03 QX4 ? 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to DBS within the next week. We will also be reassigning VINs to retailers based on information changes. We didn?t reassign any VINs in Q2 to avoid any mid-quarter objective impact. If VINs were repaired out of network, the retailer/region with the original assignment received credit fo

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 3 most recent

airbags · 48,000 mi · filed 10/19/2023

The contact owns a 2017 Infiniti Q60. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat air bag sensor, requiring the entire passenger’s side seat to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign…

airbags · filed 10/17/2022

First the passenger airbag just stop working, the airbag light on the dash will not go out and the display light by the gear shift says #2 airbag not working. Secondly while driving the car I get a screaching sound from 1st to 2nd gear coming from the engine. Thought it was maybe the sensor on the brakes but not sure. Just had work down on the car about 3 weeks ago, the car would not come out…

airbags · filed 09/11/2024

The automobile has 24,000 miles on it and the sensor for the passenger seat airbag is defective. To repair this, the passenger seat track has to be replaced, at a cost of $8200.00. This is a major safety issue for this automobile.

Had airbags trouble with your 2017 INFINITI Q60? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the airbags problem on the 2017 INFINITI Q60?

It's a documented issue but not catastrophic. 6 complaints have been filed. Repairs average $1,100 and most owners catch it before it causes a breakdown.

At what mileage does the airbags typically fail?

Based on the 6 complaints filed, airbags issues most often appear around 48,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to airbags?

No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2017/INFINITI/Q60. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
Sponsored
Get a free warranty quote →