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2018 INFINITI Q60 airbags problems

severe Owners of the 2018 INFINITI Q60 have filed 7 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →

Complaints
7
Recalls
0
Avg fix
$1,100
airbags complaints on the INFINITI Q60, by model year
Model yearairbags complaints
2014 Q60 6
2017 Q60 6
2018 Q60 (this page) 7
1crash
1injury

When does it fail?

Of the 7 airbags complaints filed for the 2018 INFINITI Q60, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.

0-25k
2 (66.7%)
25-50k
1 (33.3%)
50-75k
0 (0%)
75-100k
0 (0%)
100-125k
0 (0%)
125-150k
0 (0%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

Airbags accounts for 29% of all owner complaints filed against this vehicle, across 3 categories tracked.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin ITB19-024D Sep 2024

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

full bulletin at NHTSA ↗
Service Bulletin ITB19-024B Apr 2022

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

full bulletin at NHTSA ↗
Service Bulletin ITB19-024 Sep 2019

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on the next page. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”.

full bulletin at NHTSA ↗
Service Bulletin ITB18-039 Nov 2018

AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Diagnostic Mode and needs to be returned to User Mode. ACTION 1. Use CONSULT-III plus to check for Air Bag DTCs and perform repairs as needed. 2. Return the Air Bag Diagnosis Sensor Unit to User Mode.

full bulletin at NHTSA ↗
Service Bulletin Infiniti USA Tak Oct 2018

Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: ? 2001 I30 ? 2002-04 I35 ? 2003-08 FX ? 2002-03 QX4 ? 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to DBS within the next week. We will also be reassigning VINs to retailers based on information changes. We didn?t reassign any VINs in Q2 to avoid any mid-quarter objective impact. If VINs were repaired out of network, the retailer/region with the original assignment received credit fo

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 7 most recent

airbags · filed 12/10/2024

Hello, I purchased my Infiniti Q60 Red Sport brand new in 2028. About a year after that I started to have electrical issues with the car. I've brought it in to the Infiniti dealer in Valencia, CA numerous times during the warranty period (and a few times out of the warranty period), to have these issues addressed. Some were resolved and some were not. So In the past 4-5 years I've brought my…

airbags · 37,100 mi · filed 12/05/2019

Tl* the contact owns a 2018 Infiniti q60. While driving 45 MPH, the passenger side air bag deployed without warning or an impact occurring. The passenger seat was not occupied at the time. The vehicle was taken to Infiniti of bakersfield (5200 gasoline alley dr, bakersfield, ca 93313, (661) 617-2020) where the contact was informed that there was a small tear in the plastic splash guard underneath…

airbags · filed 11/15/2018

This is my second 2018 Infiniti q60 with the airbag light coming on and staying on the dashboard took to the dealership 3 time all they do is reset the computer and the airbag light goes off the dashboard see also voq 11151812 *bes

airbags · 2,450 mi · filed 11/15/2018

Tl* the contact owns a 2018 Infiniti q60. The contact stated that the air bag warning indicator illuminated while driving, which was a safety concern. The vehicle was taken to nalley Infiniti marietta (located at 2020 cobb pkwy se, marietta, ga 30060, (404) 994-4328) and the air bag computer was reset, but the failure recurred. The vehicle was taken back to the dealer where the spiral cable…

airbags · filed 07/15/2025

In-dash airbag light stays on as well as the passenger side airbag. Took the vehicle to Infiniti dealership who recommended to change the OCS Unit and OCS Sensor which costs over $18,000+. Of course, the vehicle in question is not in warranty and we are not going to pay for the repair due to the fact cost to repair is equivalent to the value of the vehicle. This is a safety hazard and have looked…

airbags · filed 06/24/2026

I own an Infiniti with fewer than 45,000 miles on it. Recently, the airbag warning light illuminated, so I brought the vehicle to an Infiniti dealership for diagnosis. I was informed that the issue is a known problem involving the seat frame and that the recommended repair is replacement of the seat frame. I was then quoted approximately $11,000 for the repair. I purchased this vehicle less…

airbags · 3,900 mi · filed 02/05/2019

Tl* the contact owns a 2018 Infiniti q60. While driving approximately 60 MPH, the contact drove over black ice and lost control of the vehicle. The vehicle struck the median on the highway. None of the frontal or side air bags deployed. A police report was filed. The vehicle was towed by the insurance company to a body shop. The contact was taken to the hospital by a family relative, treated for…

Had airbags trouble with your 2018 INFINITI Q60? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the airbags problem on the 2018 INFINITI Q60?

It's a meaningful issue. 7 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.

At what mileage does the airbags typically fail?

Based on the 7 complaints filed, airbags issues most often appear around 14,483 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to airbags?

No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2018/INFINITI/Q60. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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