DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for which a technician may need additional help: - While performing DAST CALIBRATION (MODE1), the calibration may stop or will not start. - DTC C13E9-00 (BOOTING ANGLE PROCESSING) and C13EB-00 (BOOTING ANGLE PROCESSING) are stored and cannot be erased. The above conditions may indicate that DAST CALIBRATION (MODE1) was not performed correctly or was not completed correctly. Use the SERVICE PROCEDURE in this bulletin as an aid to correctly perform and complete DAST CALIB
full bulletin at NHTSA ↗2017 INFINITI Q60 steering problems
severe Owners of the 2017 INFINITI Q60 have filed 3 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →
Complaints
3
Recalls
0
Avg fix
$700
| Model year | steering complaints |
|---|---|
| 2017 Q60 (this page) | 3 |
| 2018 Q60 | 7 |
1crash
What stands out
No new NHTSA steering complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
Car constantly pulls to right or left side . If I am not holding the steering wheel firmly it will drag me to either side . I've contacted the dealer was told all q60s do this for some reason. I explained I am afraid I can have an accident due to this unsteadiness.
I got in an accident while visiting colorado with my son on 7/15/2018 I was driving from boulder to denver passing through broomfield on hwy 36. The rental car that I picked up which was semi-random as I belong to hertz president circle - they have several cars to choose from as you get off. Since my son was with me we picked the coolest looking car (bad mistake on my part - but it was for…
Had steering trouble with your 2017 INFINITI Q60?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the steering problem on the 2017 INFINITI Q60?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.
At what mileage does the steering typically fail?
Based on the 3 complaints filed, steering issues most often appear around 2,500 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2017/INFINITI/Q60.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.