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ProblemsByVin Index / 2017-INFINITI-Q60 / COMPLAINTS
Full complaint record · NHTSA

2017 INFINITI Q60 owner complaints

34 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 5 complaints shown

12/26/2019 39,000 mi Crash ODI #11291270.0

My 2017 Infiniti q60 red sport 400 AWD had an AWD error and malfunction while I was driving on the highway at around 40mph. The car has no traction and loosed control and slipped during a light snowing night.

12/20/2017 ODI #11055655.0

Tl* the contact owns a 2017 Infiniti q60. The contact stated that while operating the vehicle, there was an odor of fuel present. After parking and later returning to the vehicle, it was discovered that fuel had leaked from under the middle/rear of the vehicle unto the ground. The tow truck was called to the scene and as the vehicle was being lifted onto the tow truck and more fuel spilled from the vehicle. The vehicle was towed to the lauderdale Infiniti dealer (900 e sunrise blvd, fort lauderdale, fl 33304) where it was diagnosed that the fuel injectors were faulty. The vehicle was repaired. No further information was available. The manufacturer was notified of the failure. The failure mileage was 200.

12/09/2017 8,089 mi ODI #11053656.0

About 4 days ago I drove to meet my realtor. Normal weather in south florida, windows up and sunroof closed. When I stopped the car to talk to my realtor at the business location, I rolled the passenger window down (driver's side still up) after talking for about 20 seconds I heard a loud explosion and the driver's side window exploded/shattered. I wasn't driving, the car had stopped. Therefore no possibility of road debris or flying objects. Luckily for me, it blew outwards rather than inwards so no damage to my face etc , but it really shook me up. I thought someone had fired a shot at me. Is there any other q60s with this happening?

11/20/2019 ODI #11281291.0

My 2017 Infiniti q60 3.0 RWD is giving me low gas mileage range like 3.5 MPG, 11mpg, 13mpg, 14mpg, max 15 in the city and the most that goes up in the high way 17mpg. I use gasoline 93 I have tried different gas stations

10/15/2025 ODI #11693720.0

9/8/25 Airbag light is on dealership states it's the occupancy sensor. Must replace the seat frame $7k just for the part. I seen that the QX50 and 60 had same issue and a recall was issued. Could you please help us resolve this issue.

powertrain 3 complaints shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/14/2021 ODI #11443823.0

I recently have bought this car. I had heard an issue with the Serpentine belt/Tensioner and the belts where making a chirp during 1,500- 3,000 rpm. I took it into the dealership 10 days after I bought it while the vehicle was still under factory warranty and they said they inspected the belt system and could not replicate the issue. Later in the year I was able to get a video of the vehicle making the noise and called and scheduled another appointment. After I made the appointment I started researching online I came across I was not the only Consumer having issues with the Serpentine belt/Tensioner and Infiniti put out a Service Bulletin # ITB17-004 in regards to this issue. Looking at the bulletin I discovered that my vin fell in that spectrum of vin related to the service bulletin. I

09/07/2022 ODI #11483196.0

The evening of April 17th, 2022, I started experiencing an issue with my vehicle. My car started making a fluttering noise it sounded like someone was shuffling a deck of cards and the RPMs would get to 3 during acceleration then drop and I’d lose power. There were no warning lights present, no notification or indicators on my dash, no odors, and no smoke emitting from my car. I parked my car at home not knowing what the issue was or where the noise was coming from. The next morning, I called to schedule an appointment and I booked with Infiniti in Timonium. After scheduling my appointment, I went out to check my car and when I started it the noise was still there. It ran for a few seconds then my check engine light cut on. Looking to get a pre-diagnosis to have additional info about the c

08/30/2022 ODI #11482093.0

Initial fault was no cabin heat. Service department determined coolant was low. Coolant system passed pressure test. Coolant was found to be leaking into cylinders past head gaskets. After head gasket replacement, engine broke down on highway and car was towed to dealership. Catastrophic overheat damage in lower end. Engine long block was replaced to correct. Multiple identical/similar occurrences reported on infinitiq60.org. Failure is normally failed head gasket or porous engine block. 2017 models especially affected. Infiniti consumer affairs completely unresponsive if vehicle is outside powertrain warranty. Safety at risk due to potential engine failure and vehicle stoppage at any time. No indications received at any time indicating failure. Temp gauge never indicated spik

engine 3 complaints shown

10 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
11/07/2017 7,000 mi ODI #11044169.0

The vehicle is very new- only 7000 miles on it. I was driving on a major interstate at approximately 60 MPH when the vehicle suddenly shut down. The engine just shut off and no power. The engine shut down while we were travelling on a highway!! There were children in the car, and luckily I was able to pull to the shoulder without being struck. Needless to say it was a very dangerous situation- we could have been killed. The car then would not start. We had 3/4 tank of fuel. It required to be towed to the dealer , pepe Infiniti in white plains, ny. The dealer has had the vehicle over a week and has not been able to determine what happened. They state that the fuel was tested for contaminants but came back clean. Now they want to give the vehicle back saying that they dont know what happene

08/01/2023 ODI #11535785.0

1. The engine and turbos failed making the car un-driveable. 2. My safety was put at risk because I had to immediately pull my car off the road in fear that my car would completely fail or catch fire. 3. Yes 4. There were no warnings prior to the failure. It failed out of nowhere. Proper maintenance was done.

07/02/2025 ODI #11670882.0

Engine threw a main bearing around 80 thousand miles in 2023, car was not modified other than different muffler on the back and aftermarket wheels and tires which has nothing to do with the engine. Car had oil changes every 3500-4500 miles with MOTUL full synthetic oil. No engines lights were given, car was taken to a Nissan dealership as manufacturer warranty was expired, my extended warranty was fidelity and they declined due to these aftermarket “changes” dealership gave me a quote over 25k dollars which is what I paid for the car in 2019. I understand it’s a luxury brand but these engines are well known for these issues and nothing is done other than some warranty extension for failing turbos which are also terrible and I believe to be the CAUSE of this thrown bearing, I have owned so

airbags 3 complaints shown

6 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
10/19/2023 48,000 mi ODI #11550838.0

The contact owns a 2017 Infiniti Q60. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat air bag sensor, requiring the entire passenger’s side seat to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V244000 (Air Bags) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 48,000.

10/17/2022 ODI #11489545.0

First the passenger airbag just stop working, the airbag light on the dash will not go out and the display light by the gear shift says #2 airbag not working. Secondly while driving the car I get a screaching sound from 1st to 2nd gear coming from the engine. Thought it was maybe the sensor on the brakes but not sure. Just had work down on the car about 3 weeks ago, the car would not come out of 1st gear. ECM was replace at dealership

09/11/2024 ODI #11614045.0

The automobile has 24,000 miles on it and the sensor for the passenger seat airbag is defective. To repair this, the passenger seat track has to be replaced, at a cost of $8200.00. This is a major safety issue for this automobile.

steering 2 complaints shown

3 total in this category · severe · avg repair $700 · see steering cluster analysis →
08/30/2020 ODI #11352096.0

Car constantly pulls to right or left side . If I am not holding the steering wheel firmly it will drag me to either side . I've contacted the dealer was told all q60s do this for some reason. I explained I am afraid I can have an accident due to this unsteadiness.

08/09/2018 Crash ODI #11118837.0

I got in an accident while visiting colorado with my son on 7/15/2018 I was driving from boulder to denver passing through broomfield on hwy 36. The rental car that I picked up which was semi-random as I belong to hertz president circle - they have several cars to choose from as you get off. Since my son was with me we picked the coolest looking car (bad mistake on my part - but it was for just 3 days) - it ended up being the Infiniti coupe q60 2017. Unbeknown to me at this time it has adaptive steering technology. There were no instructions or information on this feature. This feature did not become apparent until the rain on that sunday 7/15/2018. As I was driving through the mountains from nederlands to boulder to denver I did notice some strange steering movements from the

tires 2 complaints shown

07/22/2021 ODI #11426014.0

The tire developed a bubble in the sidewall. The tire is just over a year old and has less than 1,000 miles on it. All driving is on city roads/interstate. The car has not hit any potholes, curbs, or had any other damage. I am concerned because a review of numerous online comments report the exact same problem with this tire. If you Google "Goodyear Excellence ROF reviews", you will find dozens and dozens of similar comments about sidewall bubbles; many resulting in blowouts. Just as an example, the TireRack.com tire review by tire lists 61 reviews, and almost all mention sidewall bubbles; some happening on multiple tires. I called Goodyear, but their customer service was completely unresponsive. Tire size - P245/40 R19

07/02/2018 ODI #11103289.0

2017 Infiniti q60. Consumer writes in regards to unsafe and unusable tires on vehicle. *ld the consumer stated 5 tires were replaced in 2 months. The manufacturer was notified, but did not offer a solution. *js

brakes 1 complaint shown

12/11/2017 14,250 mi ODI #11054065.0

Front brake caliper came apart while driving. It was no longer over the rotor or pad. Two caliper bolts missing from the manufacturer. The vehicle was in motion when I heard this tapping sound. It was the front brake caliper hitting the inner wheeel.

wheels 1 complaint shown

08/05/2018 18,000 mi ODI #11115792.0

Takata recall. This car is equipped with 19' rims and dunlap run flat tires. This is not an option. I have gotten 5 flat tires within a average of 3800 miles from pot holes. This is not normal wear and tear and is hazardous as well. Even the smallest pot hole can cause the tire's side wall to blow out. You constantly have to check the roadway for pot holes as you are driving especially on highways when you are driving 55 miles an hour. These blowouts have occurred wherever I have encountered a pothole, whether it was in a small parking lot, side street or highway. I was told by dunlap that these tires are not made to drive in new york because of the extreme weather conditions and Infiniti knows this. They are trying to save money on these cars by eliminating the spare and have no concern f

Showing 300 of 34 total complaints. The full federal record is available at nhtsa.gov/vehicle/2017/INFINITI/Q60#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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