DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for which a technician may need additional help: - While performing DAST CALIBRATION (MODE1), the calibration may stop or will not start. - DTC C13E9-00 (BOOTING ANGLE PROCESSING) and C13EB-00 (BOOTING ANGLE PROCESSING) are stored and cannot be erased. The above conditions may indicate that DAST CALIBRATION (MODE1) was not performed correctly or was not completed correctly. Use the SERVICE PROCEDURE in this bulletin as an aid to correctly perform and complete DAST CALIB
full bulletin at NHTSA ↗2018 INFINITI Q60 steering problems
severe Owners of the 2018 INFINITI Q60 have filed 7 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →
Complaints
7
Recalls
0
Avg fix
$700
| Model year | steering complaints |
|---|---|
| 2017 Q60 | 3 |
| 2018 Q60 (this page) | 7 |
1injury
When does it fail?
Of the 7 steering complaints filed for the 2018 INFINITI Q60, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Steering accounts for 29% of all owner complaints filed against this vehicle, across 3 categories tracked.
No new NHTSA steering complaint has been filed on this vehicle in over 7 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Electronic Power Steering (EPS) Voluntary Service Campaign This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive) and EPS (Electronic Power Steering). UPDATE January 26, 2018 Please discard earlier versions of this bulletin The announcement from January 20, 2018 has been revised to include: - 205 retailed vehicles are being added to the previously announced quality action
full bulletin at NHTSA ↗VOLUNTARY SERVICE CAMPAIGN 2018 Q60 SPORT; POWER STEERING CONTROL MODULE REPROGRAMMING This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive). INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific model year 2018 Q60 Sport and 2018 Q60 Red Sport vehicles equipped with Rear Wheel Drive (RWD) to reprogram the power steering control module. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number P8301 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Retailers are
full bulletin at NHTSA ↗Electronic Power Steering (EPS) Retailer Inventor This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive) and EPS (Electronic Power Steering). ***** Retailer Announcement *****INFINITI is updating the previously announced quality hold (PC609) from January 11, 2018 and is now instructing retailers to reprogram Electronic Power Steering (EPS) software to the most current production level on 514 specific 2018 Q60 RWD Sport and RWD Red Sport vehicles equipped with EPS. A new campaign ID (P8301) has been assigned to differentiate which vehicles have received updated software. This campaign ID will replace PC609 in Service Comm and DBS National Service History on January 20, 2018.**
full bulletin at NHTSA ↗Electronic Power Steering (EPS) Quality Assurance Hold This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive) and EPS (Electronic Power Steering). ***** Retailer Announcement ***** Effective immediately, INFINITI is placing a temporary retailer inventory quality hold on 504 specific 2018 Q60 RWD Sport and RWD Red Sport vehicles equipped with EPS and identified in Service Comm. INFINITI has learned the software for the electronic power steering system may not be at the current production level. INFINITI is investigating this and anticipates having revised software available by the week of January 15, 2018. Further instructions will be sent when the software is available. *****
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 4 most recent
Loss of steering control while driving 2018 Infiniti q60s red sport. After a search online, I found that this problem has been predicted with the drive-by-wire or steer-by-wire system. (direct adaptive steering system) mileage at time of event approx. 2,252 miles. Dry roads, no rain, overcast, about 70 degrees. Speed at time of steering failure between 65 and 70 MPH. Road…
2018 Infiniti q60. Consumer writes in regard to defective steering wheel. *as the consumer stated the steering wheel pulled to the right. *js
There seems to be an issue with my 2018 Infiniti Q60 and I am not the only one. My allignment is perfect and my tires are new but the vehicle still tends to wander on the freeway which feels very unsafe and dangerous. I have spoken to others with this vehicle and they also have the same issue. Nobody can figure out what it is but it makes the car very uncomfortable to drive because you are…
I was driving on the freeway saw something on my lane so I try to avoid it by changing lane but my wheels locked and power steering sign came on so I ended up driving over an object. I forced my wheel to the emergency lane safely after vehicles zooming by me on both lanes and to a complete stop. Shut the vehicle off, exited the vehicle to see scratches on my bumper. It was rather hard for me to…
Had steering trouble with your 2018 INFINITI Q60?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the steering problem on the 2018 INFINITI Q60?
It's a meaningful issue. 7 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.
At what mileage does the steering typically fail?
Based on the 7 complaints filed, steering issues most often appear around 1,636 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2018/INFINITI/Q60.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.