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ProblemsByVin File / 2018-SUBARU-CROSSTREK NHTSA data synced 8 hours ago
2018 · Subaru

Subaru Crosstrek problems

193 owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2018 Crosstrek?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

visibility
65 reports · fails ~26,959 mi · avg $350
moderate
electrical
28 reports · fails ~20,133 mi · avg $850
moderate
engine
16 reports · fails ~24,556 mi · avg $3,100
moderate
powertrain
13 reports · fails ~12,836 mi · avg $2,500
severe
cruise control
9 reports · fails ~30,458 mi · avg $600
severe
body
8 reports · fails ~21,700 mi · avg $1,500
moderate
steering
6 reports · fails ~29,733 mi · avg $700
moderate
lighting
4 reports · fails ~65,300 mi · avg $250
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2018 Crosstrek's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2018 Crosstrek?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2018 Crosstrek · engine
The car engine has stalled 4 times since july when wife was accelerating onto a main street or through an intersection, turning from a stop. On one occasion, she fluttered the pedal and regained engine power. The other times she had to take the car out of gear and restart the…
12/31/2019 · at 16,000 mi · NHTSA ODI #11292354.0 · see engine pattern →
2018 Crosstrek · visibility
A long (10-12 inch) crack in the windshield. I can only imagine that a small pepple his the windshield wihile driving on the freeway. No noticable damanage until a few days later when I noticed a long (10-12) inch crack in the windsheild near the dash (bottom of the windshield)…
12/27/2020 · at 20,000 mi · NHTSA ODI #11385126.0 · see visibility pattern →
2018 Crosstrek · visibility
Windshield cracked on the driver's side while driving on the interstate. The crack occurred in early october. There was no reason the windshield should have cracked.
12/27/2020 · at 35,000 mi · NHTSA ODI #11385159.0 · see visibility pattern →
2018 Crosstrek · engine
Three recalls for december 2019 on a 2018 Subaru crosstrek. Subaru service program numbers are; wur-03, Subaru safety recall wuq-02 NHTSA recall id 19v-743, and Subaru saftery recall wup-01 NHTSA id 19v-744
12/19/2019 · at 24,000 mi · NHTSA ODI #11290080.0 · see engine pattern →
View all 193 owner complaints →
Had a problem with your 2018 Subaru Crosstrek? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
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Active recalls showing 1 of 1

severe NHTSA 17V701000 November 7, 2017

Subaru of America, Inc

If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.

Fix: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.

Common questions

Is the 2018 Subaru Crosstrek reliable?

Mostly yes. With a reliability score of 7.2 out of 10 based on 193 owner complaints filed with NHTSA, the 2018 Subaru Crosstrek is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2018 Subaru Crosstrek?

The 2018 Subaru Crosstrek is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.2/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2018 Subaru Crosstrek?

Based on NHTSA records, the most-reported issue is visibility, with 65 complaints filed. Typical failure occurs around 26,959 miles. Average repair cost runs about $350 at an independent shop.

What's the most expensive thing that goes wrong?

The visibility is one of the costlier repair items. Average repair cost runs about $350 at an independent shop. Typical failure occurs around 26,959 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Subaru Crosstrek has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2018 Subaru Crosstrek?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 193 complaints on file and the costliest repair averaging $350, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2018/Subaru/Crosstrek. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Subaru. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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