Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
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The 2019 Dodge Journey has 93 NHTSA owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2019 Dodge Journey has 93 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of August 2026). The most-reported system is electrical at 20 complaints, typically surfacing around 15,375 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2016 Journey | 385 | 4 |
| 2017 Journey | 196 | 2 |
| 2018 Journey | 224 | 6 |
| 2019 Journey (this page) | 93 | 1 |
| 2020 Journey | 61 | 1 |
Solid reliability overall. Common issues are concentrated in a few systems.
Buyable on the data — keep up the usual maintenance and inspect normally.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2019 DODGE JOURNEY SUV FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: airbags is flagged severe on this model , showing up around 45,000 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 1 active recall on this model. Recall repairs are always free.
Verdict for buyers: 7.6/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →Transmission sporadically clunks from reverse to drive. Dealer replaced all motor mounts. Still does it.
I was traveling on a very busy highway going 50 miles an hour. I noticed a lot of congestion ahead so I had to lean over because the car has bad blind sites due to headrests on all seats. When I turned back there were many cars stopped dead in front of me. I slammed on the…
The back up camera started to go in and out suddenly. Then all of sudden I started to get an upside down imade with red and green stripes and with stripe at the top. I saw the journey up to 2018 has a recall for this issue but mine is a 2019 and this just randomly started on…
The contact owns a 2019 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake sensor and the check engine warning lights illuminated. The contact stated that when she depressed the accelerator pedal, the vehicle seemed to be losing motive power.…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA24003 on NHTSA →
How NHTSA investigations work, and what's open now →
Mostly yes. With a reliability score of 7.6 out of 10 based on 93 owner complaints filed with NHTSA, the 2019 Dodge Journey is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
On the NHTSA data, the 2019 Dodge Journey does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 7.6/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the electrical first — it's the most-reported issue on this model, with 20 owner complaints filed. Typical failure occurs around 15,375 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 7.6 out of 10 on our NHTSA-based read of 93 owner complaints. The main thing to watch is electrical. Typical failure occurs around 15,375 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is electrical, with 20 complaints filed. Typical failure occurs around 15,375 miles. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 15,375 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 93 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.