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ProblemsByVin File / 2016-DODGE-JOURNEY NHTSA data synced 8 hours ago
2016 · Dodge

Dodge Journey problems

382 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
6.8 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2016 Journey?
Avoid — the powertrain

The data says walk unless this exact vehicle has documented proof the powertrain was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

powertrain
82 reports · fails ~65,272 mi · avg $2,500
severe
electrical
65 reports · fails ~65,187 mi · avg $850
moderate
engine
53 reports · fails ~73,886 mi · avg $3,100
moderate
steering
34 reports · fails ~43,087 mi · avg $700
severe
airbags
25 reports · fails ~74,909 mi · avg $1,100
severe
brakes
14 reports · fails ~42,192 mi · avg $450
severe
cruise control
10 reports · fails ~63,893 mi · avg $600
moderate
seatbelts
6 reports · fails ~41,224 mi · avg $500
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2016 Journey's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2016 Journey?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2016 Journey · powertrain
i have been having problems with my 2016 dodge journey crossroads loss of propulsion while accelerating and a p0841 with a whine noise. Car was made 6 /2016 door vin says it was made.
2016 Journey · electrical
Takata recall for a 2016 Dodge journey. My Dodge journey is experiencing multiply issues that may be deemed as electrical issues. The first issue is the cruise control is still malfunctioning from a previous recall under recall number 18u49182. Whether cruise control is off or…
12/29/2018 · at 66,000 mi · NHTSA ODI #11163954.0 · see electrical pattern →
2016 Journey · engine
When I first start the vehicle it makes a loud whine noise for about 2 to 5 min. Then seems to go away. If the vehicle sits for 3 to 4 hours it will do the same noise again. Dealer told me that all the six cylinders make that noise and it's normal. Have never owned a vehicle…
12/29/2016 · at 6,000 mi · NHTSA ODI #10938486.0 · see engine pattern →
2016 Journey · steering
I was driving 65 MPH in a middle lane on the freeway when my engine suddenly stalled out. I lost the ability to steer or brake, and my vehicle quickly lost speed. I barely managed to get to the side of the freeway before it completely stopped. I called my husband to come get…
12/26/2017 · at 12,000 mi · NHTSA ODI #11056685.0 · see steering pattern →
View all 382 owner complaints →
Had a problem with your 2016 Dodge Journey? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 16V461000 June 24, 2016

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
severe NHTSA 16V273000 May 6, 2016

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Under investigation 1 open at NHTSA

EA Latches/Locks/Linkages · opened August 2024

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA24003 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2016 Dodge Journey reliable?

It's got known weak points. With a reliability score of 6.8 out of 10 based on 382 owner complaints filed with NHTSA, the 2016 Dodge Journey has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2016 Dodge Journey?

On the NHTSA data, the 2016 Dodge Journey is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the powertrain was repaired or replaced. The record behind that call: Powertrain: 82 complaints, classified severe, failures cluster 40,000–84,000 mi; Steering: 34 complaints, classified severe, failures cluster 14,800–61,000 mi; Reliability score 6.8/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2016 Dodge Journey?

Based on NHTSA records, the most-reported issue is powertrain, with 82 complaints filed. Typical failure occurs around 65,272 miles. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 65,272 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Dodge Journey has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Dodge Journey?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 382 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2016/Dodge/Journey. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Dodge. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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