Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
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The 2019 Ford Flex has 231 NHTSA owner complaints and 4 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2019 Ford Flex has 231 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of August 2026). The most-reported system is body at 47 complaints, typically surfacing around 59,228 miles (~$1,500 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2016 Flex | 93 | 3 |
| 2017 Flex | 42 | 4 |
| 2018 Flex | 61 | 3 |
| 2019 Flex (this page) | 231 | 4 |
Average for the segment. Some recurring trouble spots worth knowing about.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2019 Ford Flex SUV FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.6/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →Tl* the contact owned a 2019 Ford flex. The contact stated while making a left turn, when another vehicle ran the red light and crashed into her vehicle on the front driver side bumper. The contact stated no air bags deployed. The contact sustained injuries on her ac joint (left…
When reverse gear is selected: The rear backup camera stop providing rear view. It sometime is a blank screen or reports rear camera is not available. With out the camera working as designed reverse collisions may not be avoided. I did contact the local ford dealer and they…
The contact owns a 2019 Ford Flex. The contact stated that the power liftgate had failed to open manually or electronically while pressing the release button inside the vehicle or with the key fob. A warning message stating that the power liftgate was not closed had been…
Backup camera strobing and upside down image. Unable to see pedestrians or other vehicles. Local mechanic suggested replacing camera as possible solution but was unsure if that would help. No warning or other symptoms. First appeared approximately one month ago.
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. PE25007 on NHTSA →
How NHTSA investigations work, and what's open now →
It's got known weak points. With a reliability score of 6.6 out of 10 based on 231 owner complaints filed with NHTSA, the 2019 Ford Flex has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2019 Ford Flex is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.6/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the body first — it's the most-reported issue on this model, with 47 owner complaints filed. Typical failure occurs around 59,228 miles. Average repair cost runs about $1,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 6.6 out of 10 on our NHTSA-based read of 231 owner complaints. The main thing to watch is body. Typical failure occurs around 59,228 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is body, with 47 complaints filed. Typical failure occurs around 59,228 miles. Average repair cost runs about $1,500 at an independent shop.
The body is one of the costlier repair items. Average repair cost runs about $1,500 at an independent shop. Typical failure occurs around 59,228 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 231 complaints on file and the costliest repair averaging $1,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.