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ProblemsByVinFile / 2019-FORD-FLEXNHTSA data synced 4 days ago
2019 · Ford
Ford Flex problems
213 owner complaints and 3 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Reliability score
6.8 / 10
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2019 Flex?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 6.8/10 — around the segment average
3 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2019 Flex· airbagsCrash
Tl* the contact owned a 2019 Ford flex. The contact stated while making a left turn, when another vehicle ran the red light and crashed into her vehicle on the front driver side bumper. The contact stated no air bags deployed. The contact sustained injuries on her ac joint (left…
When reverse gear is selected: The rear backup camera stop providing rear view. It sometime is a blank screen or reports rear camera is not available. With out the camera working as designed reverse collisions may not be avoided. I did contact the local ford dealer and they…
The contact owns a 2019 Ford Flex. The contact stated that the power liftgate had failed to open manually or electronically while pressing the release button inside the vehicle or with the key fob. A warning message stating that the power liftgate was not closed had been…
Backup camera strobing and upside down image. Unable to see pedestrians or other vehicles. Local mechanic suggested replacing camera as possible solution but was unsure if that would help. No warning or other symptoms. First appeared approximately one month ago.
Had a problem with your 2019 Ford Flex?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
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Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Fix: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles
An electrical arc can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
Under investigation
1 open at NHTSA
PEStructure › Body · opened August 2025
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. PE25007 on NHTSA →
It's got known weak points. With a reliability score of 6.8 out of 10 based on 213 owner complaints filed with NHTSA, the 2019 Ford Flex has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2019 Ford Flex?
The 2019 Ford Flex is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.8/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2019 Ford Flex?
Based on NHTSA records, the most-reported issue is body, with 41 complaints filed. Typical failure occurs around 56,635 miles. Average repair cost runs about $1,500 at an independent shop.
What's the most expensive thing that goes wrong?
The body is one of the costlier repair items. Average repair cost runs about $1,500 at an independent shop. Typical failure occurs around 56,635 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Ford Flex has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2019 Ford Flex?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 213 complaints on file and the costliest repair averaging $1,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 4 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Ford/Flex.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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