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ProblemsByVin File / 2019-FORD-FLEX
2019 · ford

ford Flex problems

3 safety recalls. 197 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
6.8 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
3
Severe
0
Moderate

Top trouble spots 5 categories with 3+ complaints

body
37 reports · avg $1,500
severe
electrical
18 reports · avg $850
moderate
visibility
6 reports · avg $350
moderate
suspension
5 reports · avg $900
moderate
engine
4 reports · avg $3,100
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2019 Flex · airbags Crash
TL* THE CONTACT OWNED A 2019 FORD FLEX. THE CONTACT STATED WHILE MAKING A LEFT TURN, WHEN ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO HER VEHICLE ON THE FRONT DRIVER SIDE BUMPER. THE CONTACT STATED NO AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES ON HER AC JOINT (LEFT…
12/30/2020 · NHTSA ODI #11385639.0
2019 Flex · visibility
When reverse gear is selected: The rear backup camera stop providing rear view. It sometime is a blank screen or reports rear camera is not available. With out the camera working as designed reverse collisions may not be avoided. I did contact the local ford dealer and they…
12/17/2024 · NHTSA ODI #11631257.0
2019 Flex · body
The contact owns a 2019 Ford Flex. The contact stated that the power liftgate had failed to open manually or electronically while pressing the release button inside the vehicle or with the key fob. A warning message stating that the power liftgate was not closed had been…
12/17/2021 · NHTSA ODI #11444201.0
2019 Flex · electrical
Backup camera strobing and upside down image. Unable to see pedestrians or other vehicles. Local mechanic suggested replacing camera as possible solution but was unsure if that would help. No warning or other symptoms. First appeared approximately one month ago.
12/16/2024 · NHTSA ODI #11630879.0

Estimate your repair exposure

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Active recalls showing 3 of 3

severe NHTSA 25V732000 24/10/2025

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Fix: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
severe NHTSA 24V951000 20/12/2024

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
severe NHTSA 18V548000 20/08/2018

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles

An electrical arc can increase the risk of a fire.

Fix: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.

Common questions

Is the 2019 Ford Flex reliable?

It's got known weak points. With a reliability score of 6.8 out of 10 based on 197 owner complaints filed with NHTSA, the 2019 Ford Flex has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2019 Ford Flex?

Based on NHTSA records, the most-reported issue is body, with 37 complaints filed. Average repair cost runs about $1,500 at an independent shop.

What's the most expensive thing that goes wrong?

The body is one of the costlier repair items. Average repair cost runs about $1,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Flex has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2019 Ford Flex?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 197 complaints on file and the costliest repair averaging $1,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 17 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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