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ProblemsByVin File / 2015-FORD-FLEX NHTSA data synced 1 day ago
Ford

2015 Ford Flex problems

The 2015 Ford Flex has 100 NHTSA owner complaints and 4 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.

The 2015 Ford Flex has 100 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of August 2026). The most-reported system is steering at 19 complaints, typically surfacing around 78,295 miles (~$700 to repair). Source: NHTSA Office of Defects Investigation.

Ford Flex owner complaints by model year
Model yearOwner complaintsRecalls
2012 Flex 64 2
2013 Flex 578 6
2014 Flex 249 4
2015 Flex (this page) 100 4
2016 Flex 93 3
2017 Flex 42 4
2018 Flex 61 3
2015 Ford Flex
Photo: IFCAR / Wikimedia Commons, Public domain · representative photo of the Ford Flex
0 5 10
Reliability score
7.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
4
Severe
0
Moderate
Should you avoid this 2015 Flex?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings

Rollover 4/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: Optional

Source: NHTSA New Car Assessment Program — tested configuration: 2015 Ford Flex SUV FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

Buying a used 2015 Ford Flex? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

⚠ The one to take seriously: electrical is flagged severe on this model , showing up around 48,400 mi. Inspect it closely on a test drive.

Recalls to confirm are done

Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.

Verdict for buyers: 7.0/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2015 Ford Flex

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

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Top trouble spots 5 categories with 3+ complaints

steering
19 reports · fails ~78,295 mi · avg $700
moderate
powertrain
11 reports · fails ~26,419 mi · avg $2,500
moderate
electrical
10 reports · fails ~48,400 mi · avg $850
severe
suspension
7 reports · fails ~78,600 mi · avg $900
moderate
engine
3 reports · fails ~22,400 mi · avg $3,100
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2015 Flex's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2015 Flex?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2015 Flex · steering
I was exiting the interstate and an error message came up in mid turn and I lost my power assisted steering causing me to almost hit the concrete divider.
2015 Flex · suspension
I was driving my 2015 Ford flex and I made a right turn going less than 5mph. Once I straightened out my steering wheel, all within 2 seconds, I suddenly heard a grinding noise then my rear tire bent outward at an angle. I was told by the repair shop that if I was going at least…
12/10/2019 · at 69,200 mi · NHTSA ODI #11288237.0 · see suspension pattern →
2015 Flex · electrical
Tl* the contact owns a 2015 Ford flex. While both the engine and air conditioning were activated for a short period of time, the vehicle experienced a complete loss of power. The failure occurred without warning. The failure occurred twice. The vehicle was taken to the dealer…
12/07/2016 · at 24,000 mi · NHTSA ODI #10933707.0 · see electrical pattern →
2015 Flex · steering
Was stopped at light vehicle steering would not turn I put the car in park turned off engine then on. Steering work ok for time being. Definitely a safety issue
View all 100 owner complaints →
Had a problem with your 2015 Ford Flex? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 4

severe NHTSA 25V695000 October 13, 2025

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
severe NHTSA 20V072000 February 10, 2020

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
severe NHTSA 16V621000 August 25, 2016

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3

A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
View all 4 recalls →

Common questions

Is the 2015 Ford Flex reliable?

Mostly yes. With a reliability score of 7.0 out of 10 based on 100 owner complaints filed with NHTSA, the 2015 Ford Flex is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2015 Ford Flex?

The 2015 Ford Flex is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.0/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2015 Ford Flex?

Inspect the steering first — it's the most-reported issue on this model, with 19 owner complaints filed. Typical failure occurs around 78,295 miles. Average repair cost runs about $700 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2015 Ford Flex a good used car to buy?

It scores 7.0 out of 10 on our NHTSA-based read of 100 owner complaints. The main thing to watch is steering. Typical failure occurs around 78,295 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2015 Ford Flex?

Based on NHTSA records, the most-reported issue is steering, with 19 complaints filed. Typical failure occurs around 78,295 miles. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Typical failure occurs around 78,295 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Flex has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2015 Ford Flex?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 100 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 1 day ago. Verify the raw federal record at nhtsa.gov/vehicle/2015/Ford/Flex. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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