I purchased a new 2019 Jeep cherokee on 6/29/19 with less than 5 miles on odometer. On 9/7/19 (less than 1k miles), I started car, drove halfway down block and the steering completely locked. Power steering light went on and car was not drivable. Called dealership, who was very accommodating, and they towed the car and gave us a loaner. After several days, the dealer was unable to come up with a…
2019 Jeep Cherokee steering problems
severe 120 complaints filed with NHTSA · avg repair $700 · see steering across all vehicles →
Failure mileage
Complaints
120
Recalls
0
Avg fix
$700
6crashes
1fire
4injuries
When does it fail?
Of the 120 steering complaints filed for the 2019 Jeep Cherokee, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Of the 9 model years of Jeep Cherokee we track for steering problems, this one carries the most owner complaints on file — 120.
Owners have filed 120 steering complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
What owners are reporting 3 most recent
Around 2:30 am on december 30, 2020 I was driving home on the freeway. It was raining a little bit but nothing to what I have driven in before. I set my car to cruise at 65 MPH when all of a sudden my steering wheel started locking up. I found that my steering wheel would not turn the way I wanted it to and was veering left. I had to use some force to keep it straight and not get into other…
Our brand new 2019 Jeep limited 4 x 4 with v6 engine (285 miles) was started up in our driveway I noticed the battery light was on. The dashboard stated the start/stop function was no longer working. The seat would not move for driver 2. We needed to get to an event and attempted to pull out of the driveway when we noticed the power steering was not working. We returned the car to its spot…
Had steering trouble with your 2019 Jeep Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the steering problem on the 2019 Jeep Cherokee?
It's a meaningful issue. 120 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.
At what mileage does the steering typically fail?
Across the 61 complaints that reported odometer mileage, most steering failures cluster between 6,000 and 35,785 miles, with the median around 13,600. A quarter of owners report trouble before 6,000; a quarter make it past 35,785. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Jeep/Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.