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2020 Jeep Cherokee steering problems

severe 19 complaints filed with NHTSA · avg repair $700 · see steering across all vehicles →

Complaints
19
Recalls
1
Avg fix
$700
2crashes
1injury

Related recalls

severe NHTSA 19V637000 August 29, 2019

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles

A loss of steering control increases the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

What owners are reporting 0 most recent

Had steering trouble with your 2020 Jeep Cherokee? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the steering problem on the 2020 Jeep Cherokee?

It's a meaningful issue. 19 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.

At what mileage does the steering typically fail?

Based on the 19 complaints filed, steering issues most often appear around 26,941 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to steering?

Yes — 1 active recall(s) cover steering issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2020/Jeep/Cherokee. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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